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Thread: Keyboard doesn't work with Ubuntu installer

  1. #1
    Join Date
    Jul 2019
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    Keyboard doesn't work with Ubuntu installer

    When I boot from USB into a 64-bit Ubuntu 19.04 installer, the keyboard doesn't work. It works in the existing 32-bit Ubuntu 18.04 installation.

  2. #2
    Join Date
    Nov 2009
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    333
    Distro
    Ubuntu Studio 20.04 Focal Fossa

    Re: Keyboard doesn't work with Ubuntu installer

    Are you using a bluetooth keyboard by any chance?
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  3. #3
    Join Date
    Jul 2019
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    Re: Keyboard doesn't work with Ubuntu installer

    Quote Originally Posted by gdesilva View Post
    Are you using a bluetooth keyboard by any chance?
    No, I'm using a USB keyboard.

    Also, the keyboard light indicators for the lock keys light up, but pressing one of them has no effect. If I press any key on boot, the advanced welcome page appears and the keyboard works there.
    Last edited by ecec; August 3rd, 2019 at 08:15 PM.

  4. #4
    Join Date
    Jul 2019
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    8

    Re: Keyboard doesn't work with Ubuntu installer

    Another update: Other keyboards work, it's just this specific keyboard which doesn't, although I prefer using it over the other keyboard I tried. When I plug in the keyboard an "Asus Management GUID not found" warning appears in the journal.

  5. #5
    Join Date
    Nov 2009
    Beans
    333
    Distro
    Ubuntu Studio 20.04 Focal Fossa

    Re: Keyboard doesn't work with Ubuntu installer

    just to see what is going on I would try the following

    1. boot the system with the keyboard that is working
    2. run ' tail -f /var/log/syslog' on a terminal to monitor system messages
    3. now plug in the usb keyboard that is causing the problem
    4. you should get some messages when you plug in the second keyboard

    This may give some idea what is going on.

    Also check out the following link https://askubuntu.com/questions/7720...g-ubuntu-16-04, in particular the post by FvD towards the end where he plugged in the keyboard through a powered USB hub and got the keyboard working.
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