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Thread: Unable to set up my NVIDIA Gaming GeForce GTX 960M graphics card.

  1. #1
    Join Date
    Jan 2019
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    Unable to set up my NVIDIA Gaming GeForce GTX 960M graphics card.

    Greetings,
    i have recently made a full switch to Ubuntu and have been having some difficulties installing my NVIDIA gpu. i have tried to install the gpu drivers in many different ways but alas have no results. to check what gpu i am using i go to SETTINGS>ABOUT (see Thumbnail"myabout.png")
    However if i go to my software-properties i find that i am using the correct driver(see Thumbnail"addiDrivers.png"). Currently the recommended driver is version 430.34 released Jul 09,2019.

    Code:
    jdosio@2io-01:~$ sudo lshw -c display
    [sudo] password for jdosio: 
      *-display UNCLAIMED       
           description: 3D controller
           product: GM107M [GeForce GTX 960M]
           vendor: NVIDIA Corporation
           physical id: 0
           bus info: pci@0000:02:00.0
           version: a2
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress bus_master cap_list
           configuration: latency=0
           resources: memory:de000000-deffffff memory:c0000000-cfffffff memory:d0000000-d1ffffff ioport:e000(size=128) memory:df000000-df07ffff
      *-display
           description: VGA compatible controller
           product: HD Graphics 530
           vendor: Intel Corporation
           physical id: 2
           bus info: pci@0000:00:02.0
           version: 06
           width: 64 bits
           clock: 33MHz
           capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
           configuration: driver=i915 latency=0
           resources: irq:129 memory:dd000000-ddffffff memory:b0000000-bfffffff ioport:f000(size=64) memory:c0000-dffff
    for some reason the gpu is labled "UNCLAIMED",how should i go about claiming it and installing it?
    any direction to help would be greatly appreciated.

    Kindest Regards,
    JD
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  2. #2
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    Re: Unable to set up my NVIDIA Gaming GeForce GTX 960M graphics card.

    i have tried to install the gpu drivers in many different ways
    If not careful that can lead to more issues. You must thoroughly purge before installing any new driver. New install does not purge old and leads to conflicts. Also if you installed directly from nVidia with a .run file, you need to purge that with whatever their procedure is.

    First know which is correct driver. I may be that Ubuntu repository has only one or two versions older depending on version of Ubuntu. But now ppa will have all the current versions, so you can install the correct one.
    Updated driver search by nVidia model, do not download, just check correct driver version
    http://www.geforce.com/drivers


    nVidia install, purge if needed.
    https://ubuntuforums.org/showthread....6#post13735336
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  3. #3
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    Re: Unable to set up my NVIDIA Gaming GeForce GTX 960M graphics card.

    i have purged all nvidia drivers with $ sudo apt-get remove nvidia-*
    and now software-properties shows (Thumbnail "newAddiDriver.png")
    if i do $ sudo apt-get remove nvidia-*
    i am shown...
    Code:
    jdosio@2io-01:~$ sudo ubuntu-drivers devices
    == /sys/devices/pci0000:00/0000:00:01.1/0000:02:00.0 ==
    modalias : pci:v000010DEd0000139Bsv00001028sd00000706bc03sc02i00
    vendor   : NVIDIA Corporation
    model    : GM107M [GeForce GTX 960M]
    driver   : nvidia-driver-418 - third-party free
    driver   : nvidia-driver-396 - third-party free
    driver   : nvidia-driver-390 - distro non-free
    driver   : nvidia-driver-430 - third-party free recommended
    driver   : nvidia-driver-410 - third-party free
    driver   : nvidia-driver-415 - third-party free
    driver   : xserver-xorg-video-nouveau - distro free builtin
    however if i use ~$ sudo lshw -c display

    Code:
    jdosio@2io-01:~$ sudo lshw -c display
      *-display UNCLAIMED       
           description: 3D controller
           product: GM107M [GeForce GTX 960M]
           vendor: NVIDIA Corporation
           physical id: 0
           bus info: pci@0000:02:00.0
           version: a2
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress bus_master cap_list
           configuration: latency=0
           resources: memory:de000000-deffffff memory:c0000000-cfffffff memory:d0000000-d1ffffff ioport:e000(size=128) memory:df000000-df07ffff
      *-display
           description: VGA compatible controller
           product: HD Graphics 530
           vendor: Intel Corporation
           physical id: 2
           bus info: pci@0000:00:02.0
           version: 06
           width: 64 bits
           clock: 33MHz
           capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
           configuration: driver=i915 latency=0
           resources: irq:129 memory:dd000000-ddffffff memory:b0000000-bfffffff ioport:f000(size=64) memory:c0000-dffff
    the driver still shows up as unclaimed. is there a way to claim or assign graphics cards?
    -JD
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  4. #4
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    Re: Unable to set up my NVIDIA Gaming GeForce GTX 960M graphics card.

    The devices list only shows what is available to install.

    If you have added ppa already, usually best to install recommended.

    # should show newest versions available in addition with ppa added
    ubuntu-drivers devices
    #You then can manually choose any in list.
    sudo apt-get install nvidia-XXX

    Once installed, you should get something like this using dkms showing kernel and that driver is installed into it:
    fred@bionic-z97:~$ dkms status
    nvidia, 390.116, 4.15.0-52-generic, x86_64: installed
    nvidia, 390.116, 4.15.0-54-generic, x86_64: installed
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  5. #5
    Join Date
    Jan 2019
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    Re: Unable to set up my NVIDIA Gaming GeForce GTX 960M graphics card.

    hey so the driver seems to be installed however im pretty sure it is not running...
    Code:
    jdosio@2io-01:~$ dkms status
    nvidia, 430.40, 4.18.0-25-generic, x86_64: installed
    nvidia, 430.40, 5.0.0-23-generic, x86_64: installed
    infact most things hint at the driver running, for example.

    Code:
    jdosio@2io-01:~$ sudo prime-select nvidia
    [sudo] password for jdosio: 
    Info: the nvidia profile is already set
    however if i look at my >About in Settings i am shown that my running GPU is something by the name of llvmpipe (LLVM 8.0, 256 bits)(see pic)

    any idea as to what might be causing this and how i might get my nvidia card to start running instead ?
    -Kindest Regards,
    JD
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  6. #6
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    Re: Unable to set up my NVIDIA Gaming GeForce GTX 960M graphics card.

    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  7. #7
    Join Date
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    22

    Re: Unable to set up my NVIDIA Gaming GeForce GTX 960M graphics card.

    so is there a fix for the bug ? dont see any instructions as to detecting or fixing the bug in your links, maybe im missing something?

  8. #8
    Join Date
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    Kubuntu 18.04 Bionic Beaver

    Re: Unable to set up my NVIDIA Gaming GeForce GTX 960M graphics card.

    are you using bumblebee? https://wiki.ubuntu.com/Bumblebee

    though in this case usually intel GPU got disabled when nvidia drivers were installed.
    Easy to understand Ubuntu manual with lots of pics: http://ubuntu-manual.org/
    Do i need antivirus/firewall in linux?
    Disk backup (works on newer PC): Clonezilla

  9. #9
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    Re: Unable to set up my NVIDIA Gaming GeForce GTX 960M graphics card.

    For bugs.
    If fixed, The fix is in the distribution. Details at top on which distributions include fix.
    If nothing shown about all you can do is see if someone has posted a work around. I usually start reading from bottom as often someone will post that fix in post xx worked or did not work for them.
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  10. #10
    Join Date
    Jan 2019
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    Re: Unable to set up my NVIDIA Gaming GeForce GTX 960M graphics card.

    i am not currently using Bumblebee, however having read the description i figured it met my needs. in trying to install it i was met with an error.
    Code:
    jdosio@2io-01:~$ sudo apt-get install bumblebee bumblebee-nvidia primus linux-headers-generic
    [sudo] password for jdosio: 
    Reading package lists... Done
    Building dependency tree       
    Reading state information... Done
    Some packages could not be installed. This may mean that you have
    requested an impossible situation or if you are using the unstable
    distribution that some required packages have not yet been created
    or been moved out of Incoming.
    The following information may help to resolve the situation:
    
    
    The following packages have unmet dependencies:
     bumblebee : Depends: xserver-xorg-core (>= 2:1.18)
     primus : Depends: xserver-xorg-core (>= 2:1.18.3-2) or
                       xserver-xorg-video-intel (>= 2:2.99.917)
    E: Unable to correct problems, you have held broken packages.
    jdosio@2io-01:~$
    any clue if this is related to the same issue ? also how would i go about re-enabling the intel graphics card that you mentioned might have been disabled by the installation of the Nvidia driver.
    Last edited by jdosio; 1 Week Ago at 08:05 PM.

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