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Thread: HP notebook won't charge unless turned off or in suspended state

  1. #1
    Join Date
    Jul 2019
    Beans
    2

    HP notebook won't charge unless turned off or in suspended state

    Hi All,

    Long time lurker first time poster. After a few years of using Linux Mint on my notebook I finally talked my wife into using the same on hers after Windows stuffed up. I've always found any problems I've had have already been answered here and now that we don't have a windows machine of course I can't find an answer to my problem.

    My wife is running Linux Mint 19 on her HP notebook model 15-af124au. Everything seems to be working fine except it won't charge unless the lid is closed or it is powered down. It seems to be a problem with HP notebooks in general but the only fixes I can find are .exe related which is not an option anymore.

    Response from upower -i /org/freedesktop/UPower/devices/battery_BAT1 below._BAT1
    native-path: BAT1
    vendor: 111-83-72
    model: HS04041
    serial: 19838 07/10/2015
    power supply: yes
    updated: Sun 14 Jul 2019 15:22:00 AEST (34 seconds ago)
    has history: yes
    has statistics: yes
    battery
    present: yes
    rechargeable: yes
    state: discharging
    warning-level: none
    energy: 20.72 Wh
    energy-empty: 0 Wh
    energy-full: 30.9912 Wh
    energy-full-design: 30.9912 Wh
    energy-rate: 10.0788 W
    voltage: 15.622 V
    time to empty: 2.1 hours
    percentage: 66%
    capacity: 100%
    icon-name: 'battery-full-symbolic'
    History (charge):
    1563081720 66.000 discharging
    History (rate):
    1563081720 10.079 discharging

    One suggestion I have seen is to unplug, power down and then plug back in and power up to see if it is a suspend problem but this doesn't fix it either.

    Just wondering if anyone has any other suggestions?

  2. #2
    Join Date
    Feb 2008
    Location
    Texas
    Beans
    27,223
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: HP notebook won't charge unless turned off or in suspended state

    Hello and welcome to the forum!

    Thread moved to MINT a more appropriate sub-forum.

  3. #3
    Join Date
    Jul 2019
    Beans
    2

    Re: HP notebook won't charge unless turned off or in suspended state

    Anyone have any suggestions?

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