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Thread: strange error when boot on laptop HP ENVY x360 — 15-ds0003ur

  1. #1
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    strange error when boot on laptop HP ENVY x360 — 15-ds0003ur

    I was trying 18.04.02 and 19.04 images. Error when boot on HP ENVY x360 — 15-ds0003ur (amd ryzen 3700u). This is with using `acpi=off` param (and all other params in menu). What is this? How I can fix this?


  2. #2
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    Re: strange error when boot on laptop HP ENVY x360 — 15-ds0003ur

    Some other HP x360 threads:

    HP Pavillion X360 13-a220nw
    https://ubuntuforums.org/showthread.php?t=2359510 &
    See last post for many boot parameters, still using UEFI, not Legacy
    https://ubuntuforums.org/showthread.php?t=2407615&
    https://ubuntuforums.org/showthread.php?t=2406993
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

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    Re: strange error when boot on laptop HP ENVY x360 — 15-ds0003ur

    In UEFI mode always black screen in various kernel params. Parameters from https://ubuntuforums.org/showthread.php?t=2407615 aren't working. All that has been achieved on picture (boot in Legacy mode). Arch with newer kernel show same error...

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    Re: strange error when boot on laptop HP ENVY x360 — 15-ds0003ur

    As in last link are you using Intel chip graphics to install.

    Or you may be able to use nomodeset which is normally required with nVidia cards/chips. But you may need additional parameters also. Updates to kernel, support software & drivers may make some boot parameters obsolete. You may just have to experiment.
    At grub menu you can use e for edit, scroll to linux line and replace quiet splash with nomodeset.
    How to set NOMODESET and other kernel boot options in grub2 - both BIOS liveCD & grub first boot ( also UEFI with grub)
    How to add boot parameters, grub menu after install (also grub when UEFI)
    https://wiki.ubuntu.com/Kernel/KernelBootParameters &
    https://help.ubuntu.com/community/Grub2
    http://ubuntuforums.org/showthread.php?t=1613132
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  5. #5
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    Re: strange error when boot on laptop HP ENVY x360 — 15-ds0003ur

    I have been used --- acpi=off noapic nolapic nomodeset iommu=soft idle=nomwait . No any result.

    As in last link are you using Intel chip graphics to install
    Lapron hasn't intel card. AMD Ryzen™ 7 3700U Mobile Processor with Radeon™ RX Vega 10 Graphics inside.

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    Re: strange error when boot on laptop HP ENVY x360 — 15-ds0003ur

    Quote Originally Posted by goffyara View Post
    Lapron hasn't intel card. AMD Ryzen™ 7 3700U Mobile Processor with Radeon™ RX Vega 10 Graphics inside.
    As far as I can tell, support for Vega 10 got added with the 5.1 kernel. I don't know that it's been backported to earlier kernels, and it won't be in the kernel on the install image.
    None but ourselves can free our minds

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    Re: strange error when boot on laptop HP ENVY x360 — 15-ds0003ur

    Quote Originally Posted by CatKiller View Post
    As far as I can tell, support for Vega 10 got added with the 5.1 kernel. I don't know that it's been backported to earlier kernels, and it won't be in the kernel on the install image.
    Thank you. I have been tried last Arch with kernel 5.1.15. Same error...

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    Re: strange error when boot on laptop HP ENVY x360 — 15-ds0003ur

    Answer here

  9. #9
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    Re: strange error when boot on laptop HP ENVY x360 — 15-ds0003ur

    Also if AMD.
    You may need to update UEFI. Vendors are just now including the fix from AMD in the UEFI updates.

    AMD Releases BIOS Fix To Motherboard Partners For Booting Newer Linux Distributions July 2019
    https://www.phoronix.com/scan.php?pa...Linux-Zen2-Fix
    https://www.phoronix.com/scan.php?pa...0x-linux&num=2
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

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