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Thread: Steam issue in Ubuntu 18.04 LTS

  1. #11
    Join Date
    Aug 2019
    Beans
    2

    Re: Steam issue in Ubuntu 18.04 LTS

    Quote Originally Posted by bnagle View Post
    Hi, new to the forums so hopefully this is the right place for this.

    I have recently installed Ubuntu 18.04 LTS on a newly purchased Razer Blade 15 mid 2019 laptop. Got video card drivers and everything working, but ran into an issue with steam.

    Steam installs fine, and it runs, installs updates, and lets me log in, but immediately after log in it gives me an error "Could not connect to the Steam network" and exits. My network connection is fine, and clearly steam CAN connect since I can log in xender discord omegle.

    I have tried installing it via apt-get and also from the steam-latest.deb but have the same issue in both cases. I also tried it on a completely clean install and it did the same thing. Running steam via terminal to see the logs shows no errors, it just exits. In addition I tried the same thing using Ubuntu 19.04 and had the same issue, yet I tried Manjaro for fun earlier and steam worked fine (but I want to use Ubuntu). I also tried steam --reset but this just lets me log in again and installs updates but then fails with the same error.

    If anyone has any ideas it would be greatly appreciated.

    Console logs:
    Code:
    unning Steam on ubuntu 18.04 64-bit
    STEAM_RUNTIME is enabled automatically
    Pins potentially out-of-date, rebuilding...
    Found newer runtime version for 64-bit libGLU.so.1. Host: 1.3.1 Runtime: 1.3.8004
    Found newer runtime version for 64-bit libdbusmenu-glib.so.4. Host: 4.0.12 Runtime: 4.0.13
    Found newer runtime version for 64-bit libopus.so.0. Host: 0.5.2 Runtime: 0.7.0
    Found newer runtime version for 64-bit libdbusmenu-gtk.so.4. Host: 4.0.12 Runtime: 4.0.13
    [2019-06-20 11:46:44] Startup - updater built Jun 17 2019 23:31:08
    [2019-06-20 11:46:44] Verifying installation...
    [2019-06-20 11:46:44] Unable to read and verify install manifest /home/bryan/.steam/package/steam_client_ubuntu12.installed
    [2019-06-20 11:46:44] Verification complete
    [2019-06-20 11:46:44] Downloading update...
    [2019-06-20 11:46:44] Checking for available updates...
    [2019-06-20 11:46:44] Downloading manifest: http://client-download.steampowered.com/client/steam_client_ubuntu12
    [2019-06-20 11:46:45] Download complete.
    [2019-06-20 11:46:45] uninstalled manifest found in /home/bryan/.steam/package/steam_client_ubuntu12 (1).
    [2019-06-20 11:46:45] Extracting package...
    [2019-06-20 11:46:51] Installing update...
    [2019-06-20 11:46:54] Cleaning up...
    [2019-06-20 11:46:54] Update complete, launching Steam...
    [2019-06-20 11:46:54] Shutdown
    Restarting Steam by request...
    Running Steam on ubuntu 18.04 64-bit
    STEAM_RUNTIME has been set by the user to: /home/bryan/.steam/ubuntu12_32/steam-runtime
    Pins up-to-date!
    [2019-06-20 11:46:54] Startup - updater built Jun 17 2019 23:31:08
    [2019-06-20 11:46:54] Verifying installation...
    [2019-06-20 11:46:54] Verification complete
    STEAM_RUNTIME_HEAVY: ./steam-runtime-heavy
    [2019-06-20 11:48:19] Shutdown
    I was able to install steam via PlayOnLinux. Its not ideal, I'd rather the native linux client, but it appears to work fully and the performance is fine for the games I'm interested in. I will probably just wait and watch that thread to see if someone finds a solution or the issue is fixed by Valve. Thanks!
    Last edited by rakivilsov; 3 Weeks Ago at 05:48 PM.

  2. #12
    Join Date
    Jun 2019
    Beans
    2

    Re: Steam issue in Ubuntu 18.04 LTS

    Quote Originally Posted by rakivilsov View Post
    I was able to install steam via PlayOnLinux. Its not ideal, I'd rather the native linux client on pinoy channel, but it appears to work fully and the performance is fine for the games I'm interested in. I will probably just wait and watch that thread to see if someone finds a solution or the issue is fixed by Valve. Thanks!

    First you have to enable the main, restricted, universe and multiverse software sources on Ubuntu 18.04 LTS. You can easily enable these software sources from the Software & Updates app on Ubuntu 18.04 LTS.

  3. #13
    Join Date
    Nov 2009
    Beans
    Hidden!
    Distro
    Kubuntu 18.04 Bionic Beaver

    Re: Steam issue in Ubuntu 18.04 LTS

    this would really be a question for valve support. they would know what the messages mean. i just installed it from software center and it worked.

    it seems strange to me that this would be a hardware issue, since the messages don't indicate that. they do indicate that some newer libraries are available.
    Easy to understand Ubuntu manual with lots of pics: http://ubuntu-manual.org/
    Do i need antivirus/firewall in linux?
    Disk backup (works on newer PC): Clonezilla

  4. #14
    Join Date
    Aug 2006
    Location
    Mandurah, W. Australia
    Beans
    208

    Re: Steam issue in Ubuntu 18.04 LTS

    Code:
    [2019-06-20 11:46:44] Unable to read and verify install manifest /home/bryan/.steam/package/steam_client_ubuntu12.installed
    [2019-06-20 11:46:44] Verification complete
    [2019-06-20 11:46:44] Downloading update...
    [2019-06-20 11:46:44] Checking for available updates...
    [2019-06-20 11:46:44] Downloading manifest: http://client-download.steampowered.com/client/steam_client_ubuntu12
    [2019-06-20 11:46:45] Download complete.
    [2019-06-20 11:46:45] uninstalled manifest found in /home/bryan/.steam/package/steam_client_ubuntu12 (1).
    Code:
    [2019-06-20 11:46:54] Startup - updater built Jun 17 2019 23:31:08
    [2019-06-20 11:46:54] Verifying installation...
    [2019-06-20 11:46:54] Verification complete
    STEAM_RUNTIME_HEAVY: ./steam-runtime-heavy
    [2019-06-20 11:48:19] Shutdown
    These two sections are interesting. It would seem that perhaps there is some sort of file sync issue about the installed files on the client and server?

    Again, as above, would recommend supplying a ticket to Valve themselves about this.
    Proudly ubuntu since '05
    CPU: i5-4210U 1.7Ghz | RAM: 16GB 1600Mhz DDR3L SODIMM | GFX: nVidia GeForce 635M
    Distro: Ubuntu 19.04 64-Bit

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