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Thread: Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

  1. #1
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    Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

    Hi,
    I installed Lubuntu 18.04 LTS 64 bit instead of windows 7 on an old PC. I have a problem with multifunction printer-scanner ricoh sp 211 su. On the ricoh Web site there are not drivers, but I have installed the drivers for the higher model (printer and scanner).
    The printer is detected and it works after that I installed it by adding a printer with a generic driver.
    The scanner does not work and both xsane and simple-scan do not detect it. I tried as described in other discussions:
    The device is detected as stated by lusb
    Code:
    lsusb
    Bus 002 Device 002: ID 058f:a001 Alcor Micro Corp. 
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 001 Device 002: ID 05ca:044f Ricoh Co., Ltd 
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    but not by scanimage
    Code:
    scanimage -L
    
    No scanners were identified. If you were expecting something different,
    check that the scanner is plugged in, turned on and detected by the
    sane-find-scanner tool (if appropriate). Please read the documentation
    which came with this software (README, FAQ, manpages).
    While it is detected by sane-find-scanner
    Code:
    sudo sane-find-scanner
    
      # sane-find-scanner will now attempt to detect your scanner. If the
      # result is different from what you expected, first make sure your
      # scanner is powered up and properly connected to your computer.
    
      # No SCSI scanners found. If you expected something different, make sure that
      # you have loaded a kernel SCSI driver for your SCSI adapter.
    
    found USB scanner (vendor=0x05ca [RICOH ], product=0x044f [RICOH SP 211SU]) at libusb:001:002
      # Your USB scanner was (probably) detected. It may or may not be supported by
      # SANE. Try scanimage -L and read the backend's manpage.
    
      # Not checking for parallel port scanners.
    
      # Most Scanners connected to the parallel port or other proprietary ports
      # can't be detected by this program.
    I added the user to the groups:
    Code:
    sudo adduser $USER scanner
    sudo adduser $USER saned
    and
    Code:
    groups
    user adm cdrom sudo dip plugdev lpadmin scanner sambashare saned
    Thank you in advance.
    Last edited by erotavlas; June 13th, 2019 at 10:30 AM.

  2. #2
    brian_p is offline Iced Blended Vanilla Crème Ubuntu
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    Re: Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

    Lots of nice detail. The scanimage output tells you that SANE cannot find a backend (driver) for the scanner.

    Quote Originally Posted by erotavlas View Post

    [...]

    I added the user to the groups:
    Code:
    sudo adduser $USER scanner
    sudo adduser $USER saned
    This doesn't do any good and isn't needed (even if a backend was found).

    r78182en.exe contains sp-200-series-gdi-1.01-i386.deb. There is software in the Debian file for the printer, but none for the scanner.
    Brian.

  3. #3
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    Re: Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

    Quote Originally Posted by brian_p View Post
    Lots of nice detail. The scanimage output tells you that SANE cannot find a backend (driver) for the scanner.



    This doesn't do any good and isn't needed (even if a backend was found).

    r78182en.exe contains sp-200-series-gdi-1.01-i386.deb. There is software in the Debian file for the printer, but none for the scanner.
    r78188en.exe is Linux SANE Scanner Driver that contains sp-200series_Scanner-1.01-noarch. I installed it, but it does not work. The scanner is detected the problem is on the backend. What do you suggest to do?

  4. #4
    brian_p is offline Iced Blended Vanilla Crème Ubuntu
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    Re: Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

    Quote Originally Posted by erotavlas View Post
    r78188en.exe is Linux SANE Scanner Driver that contains sp-200series_Scanner-1.01-noarch. I installed it, but it does not work. The scanner is detected the problem is on the backend. What do you suggest to do?
    Please read

    https://wiki.debian.org/Scanner#issue

    The Ricoh Debian package has the backend (libsane-sp_200series.so.1.01.0) in /usr/lib/sane. Copying (or linking) this file to the correct place could be a full solution.
    Brian.

  5. #5
    brian_p is offline Iced Blended Vanilla Crème Ubuntu
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    Re: Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

    Solved?
    Brian.

  6. #6
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    Re: Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

    Quote Originally Posted by brian_p View Post
    Please read

    https://wiki.debian.org/Scanner#issue

    The Ricoh Debian package has the backend (libsane-sp_200series.so.1.01.0) in /usr/lib/sane. Copying (or linking) this file to the correct place could be a full solution.
    I did not solve. I copied libsane-sp_200series.so.1.01.0 from /usr/lib/sane to both /usr/lib/x86_64-linux-gnu/sane/ and /usr/lib/i386-linux-gnu/sane/, then I restarted the system, but both xsane and simple-scan do not detect it.

  7. #7
    brian_p is offline Iced Blended Vanilla Crème Ubuntu
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    Re: Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

    Quote Originally Posted by erotavlas View Post
    I did not solve. I copied libsane-sp_200series.so.1.01.0 from /usr/lib/sane to both /usr/lib/x86_64-linux-gnu/sane/ and /usr/lib/i386-linux-gnu/sane/, then I restarted the system, but both xsane and simple-scan do not detect it.
    I wonder whether it would be better to delete the copied files and make links to libsane-sp_200series.so.1.01.0 from /usr/lib/x86_64-linux-gnu/sane/ and /usr/lib/i386-linux-gnu/sane/?. Perhaps libsane-sp_200series.so.1.01.0 looks for other files in the installed package.
    Brian.

  8. #8
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    Re: Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

    Quote Originally Posted by brian_p View Post
    I wonder whether it would be better to delete the copied files and make links to libsane-sp_200series.so.1.01.0 from /usr/lib/x86_64-linux-gnu/sane/ and /usr/lib/i386-linux-gnu/sane/?. Perhaps libsane-sp_200series.so.1.01.0 looks for other files in the installed package.
    I deleted the files from the two folders and I made a two symbolic links. Unfortunately, nothing changed.

  9. #9
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    Re: Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

    Well, I resign myself to telling my friend that he can't use the scanner. Too bad for these problems that limit the spread of GNU/linux.

  10. #10
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    Re: Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

    I found a solution. I will use scan to USB drive function and then I will connect it to the PC. It is not immediate, but works.

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