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Thread: the application software updater has closed unexpectedly. Ubuntu 16.04

  1. #11
    Join Date
    May 2019
    Beans
    7

    Re: the application software updater has closed unexpectedly. Ubuntu 16.04

    Quote Originally Posted by cruzer001 View Post
    It "seems" to crash?

    Or are you getting a crash report?

    Code:
    sudo rm /var/crash/*
    That will clear (reset) all crash reports.

    If you still having a crash, open it in terminal and see what that tells you.
    Code:
    update-manager
    And do a version check since you have "proposed" open.
    Code:
    apt-cache policy update-manager
    it is crashing yes.
    https://ibb.co/1TfC57G
    https://ibb.co/7Wd5F6f
    i uploaded the crash report

  2. #12
    Join Date
    Dec 2017
    Beans
    774

    Re: the application software updater has closed unexpectedly. Ubuntu 16.04

    In the title of your crash report.
    "update-manager crashed with..........dbus error spawn........."
    I get a lot of hits on this including similar launchpad bugs, but haven't hit on a good fix.

    I would suggest using Synaptic Package Manager for updating for now, until this can be resolved.
    Code:
    sudo apt install synaptic
    https://help.ubuntu.com/community/Sy...ing_the_Kernel

    https://www.lifewire.com/guide-to-sy...anager-2205707

  3. #13
    Join Date
    May 2019
    Beans
    7

    Re: the application software updater has closed unexpectedly. Ubuntu 16.04

    Quote Originally Posted by cruzer001 View Post
    In the title of your crash report.

    I get a lot of hits on this including similar launchpad bugs, but haven't hit on a good fix.

    I would suggest using Synaptic Package Manager for updating for now, until this can be resolved.
    Code:
    sudo apt install synaptic
    https://help.ubuntu.com/community/Sy...ing_the_Kernel

    https://www.lifewire.com/guide-to-sy...anager-2205707
    synaptic also crashes.

  4. #14
    Join Date
    Dec 2017
    Beans
    774

    Re: the application software updater has closed unexpectedly. Ubuntu 16.04

    So you have two package managers that are crashing. Any other applications crashing? Synaptic and Update-manager operate together, but are independent of each other. Try opening synaptic and in terminal and look for errors in the terminal.
    Code:
    pkexec synaptic
    If there has been any crash reports generated, please post those.

    And just to cover your graphic model and driver; ram usage. Post:
    Code:
    lshw -c video && free -m
    Is this a recent version upgrade, maybe from 14.04? Maybe upgraded by editing your sources list?

    And look here for errors (in red).
    Code:
    journalctl -b
    There is also the matter of "proposed" being open to include "backports". Proposed has been asked about eariler.

    Currently I am not sure what direction to look in, maybe this will get us on course.

  5. #15
    Join Date
    May 2019
    Beans
    7

    Re: the application software updater has closed unexpectedly. Ubuntu 16.04

    Quote Originally Posted by cruzer001 View Post
    So you have two package managers that are crashing. Any other applications crashing? Synaptic and Update-manager operate together, but are independent of each other. Try opening synaptic and in terminal and look for errors in the terminal.
    Code:
    pkexec synaptic
    If there has been any crash reports generated, please post those.

    And just to cover your graphic model and driver; ram usage. Post:
    Code:
    lshw -c video && free -m
    Is this a recent version upgrade, maybe from 14.04? Maybe upgraded by editing your sources list?

    And look here for errors (in red).
    Code:
    journalctl -b
    There is also the matter of "proposed" being open to include "backports". Proposed has been asked about eariler.

    Currently I am not sure what direction to look in, maybe this will get us on course.
    via terminal i can open it but it doesnt upgrade packages. No errors (in red).

    so this way i can upgrade ? sofware updater still crashes
    Last edited by polaxgr; 1 Week Ago at 09:25 AM.

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