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Thread: New ubuntu 18.04 installation - wireless dongle issue

  1. #1
    Join Date
    May 2019
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    8

    New ubuntu 18.04 installation - wireless dongle issue

    This is my first experience with Linux. I used DBAN to wipe the hard drive on a computer and installed Ubuntu 18.04 from a USB bootable drive. The installation seemed to work fine, but in the wireless settings, it says "no wifi adapter found". I have done some reading online and this is the information I have:

    I only have the usb wifi dongle, no other way to connect the computer to the internet. The computer does have a ethernet port, but I only have access to the internet via wifi.

    The first time I installed the OS, I forgot to check the button that says to install third party software for wifi devices, or something to that effect. I re-installed, and made sure to check that box, and that did not change anything.

    When I open a terminal and type
    Code:
    lsusb
    , I get the following line that relates to my dongle. I know this is the correct line, because it does not show up when I remove the dongle and run lsusb again.

    Bus 002 Device 005: ID 0bda:c811 Realtek Semiconductor Corp.

    when I type
    Code:
    sudo lshw -C network
    , the only network device that is listed has the following information:

    description: Ethernet interface
    product: 82579LM Gigabit Network Connection
    vendor: Intel Corporation
    bus info: pci@0000:00:19.0

    can someone help me figure this out? Thanks a ton!

    Riggster

  2. #2
    Join Date
    Feb 2008
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    Distro
    Ubuntu 20.04 Focal Fossa

    Re: New ubuntu 18.04 installation - wireless dongle issue

    Thread moved to Networking & Wireless a more appropriate sub-forum.

  3. #3
    Join Date
    Aug 2005
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    South Carolina, USA
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    Distro
    Ubuntu Development Release

    Re: New ubuntu 18.04 installation - wireless dongle issue

    I only have the usb wifi dongle, no other way to connect the computer to the internet.
    Can you tether your phone?

    Do you still have the original installation disk? If you can't tether, many of the packages we'll need to compile a driver are on it.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

  4. #4
    Join Date
    May 2019
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    8

    Re: New ubuntu 18.04 installation - wireless dongle issue

    I can't tether my phone, and I don't have the original disk. I do have access to the internet through my windows laptop though, or if I need to I will find a way to get it hard wired.

  5. #5
    Join Date
    May 2019
    Beans
    8

    Re: New ubuntu 18.04 installation - wireless dongle issue

    Internet connectivity solved. I bought a cat5 cable and am set up in my storage room plugged into the back of my router.

  6. #6
    Join Date
    May 2014
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    10,943
    Distro
    Ubuntu 20.04 Focal Fossa

    Re: New ubuntu 18.04 installation - wireless dongle issue

    See https://github.com/whitebatman2/rtl8821CU
    You will need to have Secure Boot disabled if you have an UEFI install

  7. #7
    Join Date
    Aug 2005
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    Distro
    Ubuntu Development Release

    Re: New ubuntu 18.04 installation - wireless dongle issue

    Here is the exact procedure: https://askubuntu.com/questions/1089...090069#1090069

    You will probably also need to install a few prerequisites:
    Code:
    sudo apt-get install git dkms build-essential linux-headers-generic
    Post back if you get stuck or need additional guidance.

    Thanks, Jeremy.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

  8. #8
    Join Date
    May 2019
    Beans
    8

    Re: New ubuntu 18.04 installation - wireless dongle issue

    I ran the command:
    Code:
    sudo mokutil --disable-validation
    and got the following output: This system doesn't support Secure Boot

    So, It looks like I don't need to disable Secure Boot.

    When I execute
    Code:
    sudo apt-get install dkms

    I was asked to insert a disc into my cd-rom labeled
    'Ubuntu 18.04.2 LTS _Bionic Beaver_ - Release amd64 (20190210)'.
    I don't have this disc. Do you have any suggestions? I have included the entire output of the command below.


    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    The following additional packages will be installed:
    build-essential dpkg-dev fakeroot g++ g++-7 gcc gcc-7 libalgorithm-diff-perl
    libalgorithm-diff-xs-perl libalgorithm-merge-perl libasan4 libatomic1
    libc-dev-bin libc6-dev libcilkrts5 libfakeroot libgcc-7-dev libitm1 liblsan0
    libmpx2 libquadmath0 libstdc++-7-dev libtsan0 libubsan0 linux-libc-dev make
    manpages-dev
    Suggested packages:
    menu debian-keyring g++-multilib g++-7-multilib gcc-7-doc libstdc++6-7-dbg
    gcc-multilib autoconf automake libtool flex bison gcc-doc gcc-7-multilib
    gcc-7-locales libgcc1-dbg libgomp1-dbg libitm1-dbg libatomic1-dbg
    libasan4-dbg liblsan0-dbg libtsan0-dbg libubsan0-dbg libcilkrts5-dbg
    libmpx2-dbg libquadmath0-dbg glibc-doc libstdc++-7-doc make-doc
    The following NEW packages will be installed:
    build-essential dkms dpkg-dev fakeroot g++ g++-7 gcc gcc-7
    libalgorithm-diff-perl libalgorithm-diff-xs-perl libalgorithm-merge-perl
    libasan4 libatomic1 libc-dev-bin libc6-dev libcilkrts5 libfakeroot
    libgcc-7-dev libitm1 liblsan0 libmpx2 libquadmath0 libstdc++-7-dev libtsan0
    libubsan0 linux-libc-dev make manpages-dev
    0 upgraded, 28 newly installed, 0 to remove and 0 not upgraded.
    Need to get 0 B/26.9 MB of archives.
    After this operation, 117 MB of additional disk space will be used.
    Do you want to continue? [Y/n] y
    Media change: please insert the disc labeled
    'Ubuntu 18.04.2 LTS _Bionic Beaver_ - Release amd64 (20190210)'
    in the drive '/cdrom/' and press [Enter]



    Also, I tried to go ahead and clone the github repo, but I didn't have git installed. When I execute
    Code:
    sudo apt install git
    , the command failed because of an uninstallable dependency (liberror-perl). See the output below:

    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Some packages could not be installed. This may mean that you have
    requested an impossible situation or if you are using the unstable
    distribution that some required packages have not yet been created
    or been moved out of Incoming.
    The following information may help to resolve the situation:

    The following packages have unmet dependencies:
    git : Depends: liberror-perl but it is not installable
    E: Unable to correct problems, you have held broken packages.

    Any suggestions on this problem?

  9. #9
    Join Date
    Aug 2005
    Location
    South Carolina, USA
    Beans
    26,047
    Distro
    Ubuntu Development Release

    Re: New ubuntu 18.04 installation - wireless dongle issue

    Please open Software and Updates and then disable the CDROM. Be certin that main, universe, restricted and multiverse are enabled. You should be prompted to update the package index; do so. Next, open the terminal and run:
    Code:
    sudo apt-get update
    sudo apt-get install git dkms build-essential linux-headers-generic
    Then proceed with installing the actual driver.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

  10. #10
    Join Date
    May 2019
    Beans
    8

    Re: New ubuntu 18.04 installation - wireless dongle issue

    I was able to work through all the steps, but in the wifi settings it still says a wifi adapter isn't being detected. Rebooting didn't help either.

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