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Thread: Ralink RT5390 not being seen in hardware

  1. #1
    Join Date
    May 2019
    Beans
    3

    Ralink RT5390 not being seen in hardware

    Product: Pavilion p7-1207c
    Operating System: Ubuntu 18.04.2 LTS


    System is setup to switch between Windows 7, Windows 10, and Ubuntu by hardware switch selecting which disk drive to boot from. All OSs are up to date.

    About a year ago I entered commands under UBUNTU to turn off the Ralink RT5390 so it wouldn't try to connect when network cabled. I got the commands from a Ubuntu post on the Internet. Unfortunately I did not save a link to the original post.

    The RT5390 was turned off and did not appear on any of the OSs. I want to move the computer to a location where I will need the wireless connection. I cannot find the instructions that I found on the Internet to turn off RT5390 and restart it. The RT5390 does not show up in any of the OS hardware configurations when I look at "Control Panel - System - Device Manager - Network Adapters" . I have removed the RT5390 from the Motherboard and rebooted the system, then reinstalled it and rebooted the system to see if the BIOS and system would recognize it, but still not seen by any of the OSs. Does anyone know how to turn the RA5390 back on?

    I installed "pastebinit", executed the wireless-info and have included the wireless-info.txt as an attachment


    Thank you
    d-pc-user
    Attached Files Attached Files

  2. #2
    Join Date
    Aug 2011
    Location
    Berlin, Germany
    Beans
    7,637
    Distro
    Ubuntu Mate 16.04 Xenial Xerus

    Re: Ralink RT5390 not being seen in hardware

    Check the BIOS settings. If it is a real BIOS -and not an UEFI system- reset it to default

  3. #3
    Join Date
    May 2019
    Beans
    3

    Re: Ralink RT5390 not being seen in hardware

    praseodym,

    Thank you for the suggestion, this is what I did prior to posting the request for help on this forum.

    I reset the BIOS and booted the system, no change.
    I disabled the mini card slot in the BIOS, booted the system; shut dow, then enabled the mini card slot in the BIOS and booted the system, still no change.
    I removed the RT5390 than booted the system. Installed the RT5390 than booted the system. The RT5390 does shot show up in any of the OS's.

    It's interesting that someone provided instructions on how to turn off the RT5390 in Ubuntu, which made it invisible to all three OSs, but now can't find a way to turn it back on.

    d-pc-user

  4. #4
    Join Date
    Aug 2011
    Location
    Berlin, Germany
    Beans
    7,637
    Distro
    Ubuntu Mate 16.04 Xenial Xerus

    Re: Ralink RT5390 not being seen in hardware

    Windows is still available? Check a BIOS update, if available

  5. #5
    Join Date
    May 2019
    Beans
    3

    Re: Ralink RT5390 not being seen in hardware

    There is no BIOS update available, and HP doesn't provide a copy of the installed BIOS for re-installation.

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