Ubuntu 19.04 Audio problem

[spike0000]

Hi all,

I'm new and I want to say thanks to all community

I open this thread because I've got a problem with sounds, in every application (Rhythmbox, Youtube, Amazon Prime Video, ecc...).
In fact, the sound "jumps" for brief moments (less than 2 sec.) like a DJ skratch.

lspci -v (audio section) in the img below:


I have this problem with Ubuntu 19.04, 18.04 and Mint before, while in other partition Manjaro performs properly.
Can you help me, please?


Thanks.

[Rubi1200]

Hi and welcome to the forums

Image is not attached.

In any event, please open a terminal and if you do not already have it, install inxi

sudo apt-get install inxi

Then run this and post the output here:

inxi -GM

Thanks.

[spike0000]

Hi,

below the output:

Machine: Type: Laptop System: ASUSTeK product: X555YI v: 1.0 serial: <root required>
Mobo: ASUSTeK model: X555YI v: 1.0 serial: <root required> UEFI: American Megatrends v: X555YI.510 date: 11/13/2015
Graphics: Device-1: Advanced Micro Devices [AMD/ATI] Mullins [Radeon R4/R5 Graphics] driver: radeon v: kernel
Device-2: Advanced Micro Devices [AMD/ATI] Jet PRO [Radeon R5 M230] driver: radeon v: kernel
Display: x11 server: X.Org 1.20.4 driver: radeon resolution: 1366x768~60Hz
OpenGL: renderer: AMD MULLINS (DRM 2.50.0 5.0.0-13-generic LLVM 8.0.0) v: 4.5 Mesa 19.0.2

Thanks

[Rubi1200]

Well, your specs should be fine and if, as you said, it works in Manjaro then I suppose it is a problem specific to the Ubuntu/Mint versions.

I know the link says no sound but I think it is worth trying some of the solutions here anyway:
https://itsfoss.com/fix-sound-ubuntu-1304-quick-tip/

Let us know if it helped.

[spike0000]

Hi,

it does not work.
I don't understand what kind of problem there is.
Audio goes good, but suddenly sktratch for a moment.


Thanks

[Rubi1200]

I am also not sure but perhaps try the answer from here:
https://askubuntu.com/questions/1033...ading-to-18-04

You want to open a terminal and then:

killall pulseaudio

And then:

nano /etc/pulse/default.pa

Find the line with load-module module-udev-detect and change to this:

load-module module-udev-detect tsched=0

Save and exit

and now go back to the terminal and run:

pulseaudio -k

Don't think a restart is needed but if needs be restart and hopefully this will resolve it.

[spike0000]

Hi,

now there's a different skratch sound (like finger on wood) but problem still remains.

Thanks