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Thread: AMD-VI: Event logged [IO_PAGE_FAULT

  1. #1
    Join Date
    Mar 2019
    Beans
    2

    Lightbulb AMD-VI: Event logged [IO_PAGE_FAULT

    Hi everyone, i got some issue with my server, after X minutes, i got the error :

    [16502.713594] AMD-VI: Event logged [IO_PAGE_FAULT device=25:00.0 domain=0x000d address=0x00000000048b5000 flags=0x0050]

    Then the server crash and i need to reboot. Did someone know how to do for fix it ?
    It's a fresh installation, no update/upgrade have been made after the installation.


    This is the spec of the server :

    System: Host: Serverprod Kernel: 4.4.0-142-generic x86_64 (64 bit gcc: 5.4.0) Console: tty 0
    Distro: Ubuntu 16.04 xenial
    Machine: Mobo: ASRock model: B450 Pro4 serial: M80-C1007700774
    Bios: American Megatrends v: P1.50 date: 11/05/2018
    CPU: Multi core AMD Ryzen 7 2700X Eight-Core (-MCP-) cache: 8192 KB
    flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 118173
    clock speeds: max: 3700 MHz 1: 2200 MHz 2: 2200 MHz 3: 2200 MHz 4: 2200 MHz 5: 2200 MHz 6: 2200 MHz
    7: 2200 MHz 8: 2200 MHz 9: 2200 MHz 10: 2200 MHz 11: 2200 MHz 12: 3700 MHz 13: 2200 MHz 14: 2200 MHz
    15: 2200 MHz 16: 2200 MHz
    Graphics: Card: NVIDIA Device 1c81 bus-ID: 26:00.0
    Display Server: N/A driver: N/A tty size: 183x42 Advanced Data: N/A for root out of X
    Audio: Card-1 Advanced Micro Devices [AMD] Device 1457 driver: snd_hda_intel bus-ID: 28:00.3
    Card-2 NVIDIA Device 0fb9 driver: snd_hda_intel bus-ID: 26:00.1
    Sound: Advanced Linux Sound Architecture v: k4.4.0-142-generic
    Network: Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
    driver: r8169 v: 2.3LK-NAPI port: d000 bus-ID: 25:00.0
    IF: enp37s0 state: up speed: 1000 Mbps duplex: full mac: 70:85:c2:bd:8b:1c
    Drives: HDD Total Size: 2000.4GB (7.1% used) ID-1: /dev/sda model: ST1000DM010 size: 1000.2GB temp: 37C
    ID-2: /dev/sdb model: ST1000DM010 size: 1000.2GB temp: 38C
    Partition: ID-1: / size: 858G used: 17G (3%) fs: ext4 dev: /dev/md0
    ID-2: swap-1 size: 65.00GB used: 0.00GB (0%) fs: swap dev: /dev/sdb1
    ID-3: swap-2 size: 65.00GB used: 0.00GB (0%) fs: swap dev: /dev/sda1
    RAID: Device-1: /dev/md0 - active components: online: sdb2[1] sda2[0]
    Info: raid: 1 report: 2/2 blocks: 913154048 chunk size: N/A bitmap: true
    Sensors: System Temperatures: cpu: N/A mobo: 37.0C
    Fan Speeds (in rpm): cpu: N/A fan-1: 0 fan-2: 2086 fan-3: 0 fan-4: 892 fan-5: 0
    Info: Processes: 233 Uptime: 33 min Memory: 436.6/32171.1MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
    Client: Shell (bash 4.3.481) inxi: 2.2.35

    Thank you so much for your help or advise

  2. #2
    Join Date
    Mar 2019
    Beans
    2

    Re: AMD-VI: Event logged [IO_PAGE_FAULT

    After 3 days i finally find the problem, i explain for if someone got that problem
    i grep for check what device was the 25:00.0

    sudo lspci -vnn | grep 25:00.0 -A

    i got the result : Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller

    The problem is from the Driver, i've update them with this code :
    sudo apt-get install r8168-dkms

    After finish the install, i have restart my server then everything is working fine (until now...)

  3. #3
    Join Date
    Jul 2012
    Beans
    11

    Re: AMD-VI: Event logged [IO_PAGE_FAULT

    [33133.008684] r8169 0000:07:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0001 address=0x747f1c523e0d8cd0 flags=0x0010]

    where would I get updated drivers for r8169 ?
    I would have thought 2 years and all the Ryzen bugs would be ironed out , this has been my most unstable PC upgrade ever !
    almost everything has a issue

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