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Thread: [SOLVED]"Crash" of ubuntu

  1. #1
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    [SOLVED]"Crash" of ubuntu

    Hello everyone, sorry for my English but I need help and in the forum of my language did not know how to help me. I installed ubuntu on my laptop (asus x541ua) initially it worked fine but then soon after the operating system stopped working. He began to give me a black screen with writings that follow one another as in the picture: http://i66.tinypic.com/2n15oo6.jpg. For information the pc with windows works well but does the same with mint and I tried to reinstall it several times. Thank you.
    Last edited by emilianocpu; March 14th, 2019 at 08:28 AM.

  2. #2
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    Re: "Crash" of ubuntu

    A lot of Asus models need a boot parameter pci=momsi. Without parameter there are run-away log files filling drive.

    May be best to see details, use ppa version with your live installer or any working install, not older Boot-Repair ISO:
    Please copy & paste link to the Boot-info summary report ( do not post report), the auto fix sometimes can create more issues.
    https://help.ubuntu.com/community/Boot-Repair

    Boot-Repair should show if drive is full, but you can quick check from live installer and mounting all your partitions:
    Can you boot using recovery mode to terminal? Second or third entry in grub.


    # check sizes of
    Partition sizes
    df -Th | grep sd| sort
    Inodes:
    df -i
    cd / or cd /home
    sudo du -hc --max-depth=1
    Shows just /
    sudo du -hx --max-depth=1 / 2> /dev/null
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  3. #3
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    Re: "Crash" of ubuntu

    I'm sorry, but I have formatted the PC because I needed it. now when I try to reinstall ubuntu it hangs on this screen without going forward

  4. #4
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    Re: "Crash" of ubuntu

    Probably searching for partitions.
    Do you have Windows and then is fast start up on?
    Have you updated UEFI and firmware on SSD?

    See more details in link in my signature for install steps.
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  5. #5
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    Re: "Crash" of ubuntu

    Thanks I'm trying to solve with the guide you indicated to me. However, I have windows and I mounted a ssd instead of a hdd but I do not think I have updated UEFI and firmware on SSD. I have already disabled fast boot. I have a question, how do I run commands during ubuntu installation?

    Quote Originally Posted by emilianocpu View Post
    I'm sorry, but I have formatted the PC because I needed it. now when I try to reinstall ubuntu it hangs on this screen without going forward
    I completely erased the disk and I managed to get to the next step but it stops there
    Last edited by howefield; March 13th, 2019 at 08:23 PM. Reason: posts merged.

  6. #6
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    Re: "Crash" of ubuntu

    Please do not post screenshots or photos in line, attach them.
    Easy to attach with Forum's advanced editor and paperclip icon.

    Instead of booting into installer, you should be able to boot into run the live version. It is not as fast as from USB flash drive but is functional.
    Do you have UEFI Secure Boot on?
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  7. #7
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    Re: "Crash" of ubuntu

    Ok i will use the paper clip. Secure boot is disabled, the live version crashes as soon as I try to use it.

  8. #8
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    Re: "Crash" of ubuntu

    Have you updated UEFI?
    Does it have SSD and if so updated firmware?

    Some possibly similar Asus:
    Asus X541UV [SOLVED] How to partition my ssd in order to install ubuntu 17.10 / 16.04.4
    https://ubuntuforums.org/showthread.php?t=2392861
    Asus Vivobook S15
    https://ubuntuforums.org/showthread.php?t=2375408
    ASUS VivoMini UN45 UEFI update required to see NVMe drive
    https://ubuntuforums.org/showthread.php?t=2355295
    https://ubuntuforums.org/showthread.php?t=2402972
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  9. #9
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    Re: "Crash" of ubuntu

    I solved Updating the bios and the ssd firmware. Thank you so much for your help and availability.

  10. #10
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    Re: "Crash" of ubuntu

    Please change to solved.
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

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