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Thread: Viber not working (white window), probably after system update

  1. #1

    Viber not working (white window), probably after system update

    Viber has stopped working - shows only a white screen and it's icon in statusbar. Probably, it happened after recent Ubuntu system update. Tried to reinstall the newest version manually, via dpkg, and there was a compatibility problem "Package libcurl3 is not installed". Fixed it with sudo apt --fix-broken install && sudo apt install libcurl3, then installed viber from the deb file via dpkg successfully. But problem stills here. If trying to launch viber as sudo, the window isn't completely white, but all fonts are broken and completely unreadable.
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    Last edited by qjmann; February 11th, 2019 at 09:14 AM.
    Full Stack PHP/JS Developer, freelance. WordPress, Joomla, Prestashop ... Symfony

  2. #2

    Re: Viber not working (white window), probably after system update

    Seems like I'm the only one at Ubuntuforums experiencing this terrible issue. I've found the solution on Reddit discussion ("Viber white screen after latest update").
    Execute this in command line:
    Code:
    $ rm -rf ~/.cache/qtshadercache
    Last edited by qjmann; February 18th, 2019 at 09:15 AM.
    Full Stack PHP/JS Developer, freelance. WordPress, Joomla, Prestashop ... Symfony

  3. #3
    Join Date
    Jul 2019
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    2

    Re: Viber not working (white window), probably after system update

    Will executing clear cache have any effect in clearing the existing viber history ?

    I am having the same issue, and I assume executing the clear cache might do the trick, but I do not want to clear my existing history.

  4. #4

    Re: Viber not working (white window), probably after system update

    I don't remember if the history disappeared or not after that - too much time have passed. But I believe, it shouldn't disappear, because it is not a common Viber's cache, but a QT's cache - probably, something related to visual interface, not to the program's data.
    Full Stack PHP/JS Developer, freelance. WordPress, Joomla, Prestashop ... Symfony

  5. #5
    Join Date
    Jul 2019
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    2

    Re: Viber not working (white window), probably after system update

    Thanks a lot. Did save me.

  6. #6
    Join Date
    Feb 2015
    Beans
    1

    Re: Viber not working (white window), probably after system update

    Hi! Perfect solution. Super Montana !!! Thank You very much. Alex.

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