Guys
I have installed many flavours of Linux over the years on many chassis - but this response from a laptop retailer has me scratching my head.
I purchased a laptop recently with a 256 M.2 SSD and proceeded to install Linux. Everything was working great until I removed the power cable to run the laptop off battery. Well the OS stopped reading anything from the SSD...if that part of the OS was already loaded into RAM no problem, but if I loaded another piece of software (and the OS would have have to go to the SSD to get it) the OS started to throw error messages about "cannot access xxxxx".
So I throw the laptop back to the retailer and tell them exactly what the issue is and how to re-create it. Here is their response ...
"Thank you for getting in touch. I have spoken with the technician and he is currently still testing the system. So far he has tested the laptop woth a new M.2 SSD with Windows installed and it booted and everything was working fine, so then he installed the Linux software onto the new M.2 and the problem re-occured. After which he tried the old and new M.2's with Linux on in a completely different laptop chassis and the problems occured. He is currently still testing however at this time we believe the issue is caused by the Linux software as this is generally not supported by these chassis' eventhough we do have customer that have sucess installing it."
Yep, they blame the fault on Linux.
Anyone want to comment on this, please feel free to vent.
Simon.
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