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Thread: Cannot install UBUNTU on Intel NUC7i7DNHE

  1. #1
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    Dec 2018
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    Cannot install UBUNTU on Intel NUC7i7DNHE

    Hi,

    I am trying to install Ubuntu on a recently acquired Intel NUC7i7DNHE with 16 GB of RAM (Ballistix sport) and a 1 TB Samsung SSD 860 EVO.

    I have download the Ubuntu 16.04 LTS 64-bit certified version from the following website: https://certification.ubuntu.com/hardware/201802-26116/.

    I am trying to install or launch Ubuntu from a previously flashed USB but the system freezes without doing it. Any clue of what could I do to install it?

    I would appreciate any help. Thank you!!

  2. #2
    Join Date
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    Re: Cannot install UBUNTU on Intel NUC7i7DNHE

    How did you create the USB you're using, and did you check the ISO image file you used with the hashes you can find at https://help.ubuntu.com/community/UbuntuHashes ?
    DISTRO: Xubuntu 18.04-64bit --- Code-tags --- Boot-Repair --- Grub2 wiki & Grub2 Basics --- RootSudo --- Wireless-Info --- SolvedThreads

  3. #3
    Join Date
    Mar 2011
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    Re: Cannot install UBUNTU on Intel NUC7i7DNHE

    Did you check the Intel site (https://downloadcenter.intel.com/)for any BIOS updates? 0059 is the latest, from Nov 2018.I found kernels earlier than 4.19 did not have full hardware support for the little Intel Compute Stick STCK1A8LFC. You might try a later release, 18.04 was pretty good for the stick, just lacking bluetooth.

  4. #4
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    Dec 2018
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    Re: Cannot install UBUNTU on Intel NUC7i7DNHE

    Ajgreeny thank you for your response.

    To create the USB I download the ISO image and burn into the USB using the "Startup Disk Creator".

    I do not check the hashes but I have used the USB in another computer and it works perfectly.

  5. #5
    Join Date
    Dec 2018
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    Re: Cannot install UBUNTU on Intel NUC7i7DNHE

    Ubfan1 thank you for your response.

    I have updated the BIOS to the latest one and also tried the 18.04 release and the same problem arises.

  6. #6
    Join Date
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    Re: Cannot install UBUNTU on Intel NUC7i7DNHE

    Some more threads on NUCs, but each generation seems to have its own issues.

    How to install Bionic on Hades Canyon (nuc8i7hvk/nuc8i7hnb) with Vega M GPU support - using ppa
    https://ubuntuforums.org/showthread.php?t=2400400
    Intel NUC
    https://www.omgubuntu.co.uk/2018/06/...untu-certified
    Certified ISO & Instructions
    https://www.ubuntu.com/download/iot/intel-nuc-desktop
    intel nuc - nuc5i5MYHE w/M.2 SSD
    https://ubuntuforums.org/showthread.php?t=2376245
    boot into the EFI shell and manually point startup.nsh to the grubx64.cfg and run it
    Running The Intel NUC6i7KYK On Linux With Skylake Iris Pro Graphics 16.10
    http://www.phoronix.com/scan.php?pag...lnuc-pre&num=1
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  7. #7
    Join Date
    Apr 2014
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    Re: Cannot install UBUNTU on Intel NUC7i7DNHE

    Is the ram on the list as supported. I tried a Nuc awhile back and just got a random stick of ram of the right size required but it wasn't on the list of supported ram
    . It just froze on boot till I got a stick that was listed as supported.

  8. #8
    Join Date
    Dec 2018
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    9

    Re: Cannot install UBUNTU on Intel NUC7i7DNHE

    Sounds like an ISO problem

  9. #9
    Join Date
    Dec 2018
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    5

    Re: Cannot install UBUNTU on Intel NUC7i7DNHE

    Tadaen_Sylvermane,

    You were right! I have bought a new ram from the supported list and now everything works! Thank you for your help.

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