I got back in my forum account, but it's associated with the wrong UbuntuOne account

[BenJetson]

Hi! Sorry to bug you all one more time. Thanks to @wildmanne39 for helping me get my old account and username back.

Throughout this process, I had to create a temporary Ubuntu One account (which has a primary email address ending in @live.com).

The email address I want to be attached to my forum account is associated with my real Ubuntu One account (which has a primary email address ending in @gmail.com).

What do I need to do to fix this? I tried changing my email address on the forum settings page and logging in with SSO from the correct Ubuntu One account, but that didn't work.

Let me know and I'll DM you the primary email address of the Ubuntu one account that I am looking to log in with.

Thanks so much for your patience and support throughout this process.

[coffeecat]

There may be a quick and easy way to do this. Do you know whether your preferred Ubuntu One account is associated with the forum ben_jetson2 or benjetson-temp2 account? If so, say which one and I can do a quick fix.

[BenJetson]

When I log in using my preferred UbuntuOne account, I get a blank vBulletin error message that looks like this:
https://drive.google.com/file/d/1Tip...w?usp=drivesdk

[coffeecat]

I think I've figured it out. Try logging out and then logging in with your preferred Ubuntu One account.

[BenJetson]

I tried doing that in an incognito tab (so the cookies wouldn't overlap), and I get the same blank error page.

[coffeecat]

Just to add - that blank error was perhaps due to the fact that I was halfway through swapping the links to your Ubuntu One accounts around, and the vbulletin software was getting confused. You should be OK now. I've also re-activated the BenJetson account - by changing the email address you put it into a non-privileged usergroup pending email verification.

[coffeecat]

Try again, please. You must log out of both the forum and Ubuntu One properly first.

[BenJetson]

I tried logging in again with the preferred account just now from a different computer and got the same blank error page.

[coffeecat]

Just noticed this:

I tried doing that in an incognito tab (so the cookies wouldn't overlap), and I get the same blank error page.

No, don't do that. Please log out completely from both the forum and Ubuntu One SSO, and then try logging in to the forum with your preferred Ubuntu One account.

[BenJetson]

Hold on, I'll try again and actually completely log out of everything this time.