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Thread: Lock user - goes to blank screen

  1. #1
    Join Date
    Dec 2018
    Beans
    4

    Lock user - goes to blank screen

    Good afternoon,

    I have a HP Zbook 15 G4 were I was able to install 18.04 LTS. When I lock my user, i see the lock screen then it goes to a blank screen were I am unable to recover from without a reboot.

    Let me know what else you might need?

  2. #2
    Join Date
    Dec 2018
    Beans
    4

    Re: Lock user - goes to blank screen

    Bump

  3. #3
    Join Date
    Jan 2006
    Location
    Sunny Southend-on-Sea
    Beans
    5,785
    Distro
    Kubuntu 18.04 Bionic Beaver

    Re: Lock user - goes to blank screen

    The screen going blank when you lock the computer is what's supposed to happen.

    I don't know why you can't wake it up again.

    You might be able to SSH to it from another computer to determine whether it's crashed, or just isn't getting keyboard/mouse input, or what.

  4. #4
    Join Date
    Dec 2018
    Beans
    4

    Re: Lock user - goes to blank screen

    the system doesn't crash, even when it timeout from inactivity it does the same thing...

  5. #5
    Join Date
    Dec 2018
    Beans
    4

    Re: Lock user - goes to blank screen

    fixed the black screen issue with locking account or logging out. - this was fixed my making sure I used the nvidia drivers.

    however when the computer times out or goes to sleep I just get the black screen.

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