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Thread: Changed my email on profile, but cannot login

  1. #1
    Join Date
    Sep 2006
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    Broussard, La
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    1,203
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    Ubuntu Gnome 16.04 Xenial Xerus

    Changed my email on profile, but cannot login

    Hi all! I changed the email on my profile, but still have to use the old one to login. Hwo to I get help on that?
    Laptop - Lenovo-IdeaPad-S340-15IWL,i3-8145U CPU @ 2.10GHz, 8GB DDR4, 256GB SSD , 20.04 Linux Mint
    Desktop - Lenovo ThinkCentre M81 Intel Core i7--2600 3.8GHz, 8GB DDR3 Samsung SSD 850 EVO 500GB, 16.04 64bit

  2. #2
    Join Date
    Jul 2008
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    The Left Coast of the USA
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    Hidden!
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    Kubuntu

    Re: Changed my email on profile, but cannot login

    Hello!

    Logging in is accomplished via Ubuntu One (a requirement imposed on us), which holds the keys for logging in to all Canonical associated web resources. Changing your email in your forum profile does not have anything to do with that.

    We do not administer Ubuntu One, so we can't directly help you. But you should be able to go to https://login.ubuntu.com/ and log in. There, you should be able to change your preferred email address -- for Ubuntu One.
    Please read The Forum Rules and The Forum Posting Guidelines

    A thing discovered and kept to oneself must be discovered time and again by others. A thing discovered and shared with others need be discovered only the once.
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  3. #3
    Join Date
    Feb 2010
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    Ubuntu Budgie Development Release

    Re: Changed my email on profile, but cannot login

    Moved to FF&H.

    Changing your profile email will not change your SSO login email. That needs to be done from the SSO login page.

    https://login.ubuntu.com
    "Our intention creates our reality. "

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  4. #4
    Join Date
    Sep 2006
    Location
    Broussard, La
    Beans
    1,203
    Distro
    Ubuntu Gnome 16.04 Xenial Xerus

    Re: Changed my email on profile, but cannot login

    Thank you!
    Laptop - Lenovo-IdeaPad-S340-15IWL,i3-8145U CPU @ 2.10GHz, 8GB DDR4, 256GB SSD , 20.04 Linux Mint
    Desktop - Lenovo ThinkCentre M81 Intel Core i7--2600 3.8GHz, 8GB DDR3 Samsung SSD 850 EVO 500GB, 16.04 64bit

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