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Thread: problem with a new graphic card (GeForce GT 710) in Kubuntu 18.04

  1. #1
    Join Date
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    Unhappy problem with a new graphic card (GeForce GT 710) in Kubuntu 18.04

    As I said elsewhere, I have a problem with a new graphic card (GeForce GT 710), in Kubuntu 18.04. All seems right, but when the screen turn off automatically (after 4 minutes) with the screen saver active (system settings - desktop behavior - screen locking - appearance - slideshow), the screen is not definitively turned off, but after 3 seconds it turns on again, and shows the slideshow with colors close to black, and then goes off again, and then goes on again, and so on...
    No problem deactivating the screen saver.

    Code:
    sudo lshw -C display
    [sudo] password for duns: 
      *-display                 
           description: VGA compatible controller
           product: GK208 [GeForce GT 710B]
           vendor: NVIDIA Corporation
           physical id: 0
           bus info: pci@0000:01:00.0
           version: a1
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
           configuration: driver=nvidia latency=0
           resources: irq:125 memory:de000000-deffffff memory:d0000000-d7ffffff memory:d8000000-d9ffffff ioport:e000(size=128) memory:c0000-dffff
      *-display
           description: Display controller
           product: Intel Corporation
           vendor: Intel Corporation
           physical id: 2
           bus info: pci@0000:00:02.0
           version: 04
           width: 64 bits
           clock: 33MHz
           capabilities: pciexpress msi pm bus_master cap_list
           configuration: driver=i915 latency=0
           resources: irq:123 memory:dd000000-ddffffff memory:c0000000-cfffffff ioport:f000(size=64)
    (The bios is set for multi-monitor)

    Any idea?
    Thank you
    Last edited by jduns; November 27th, 2018 at 04:37 PM.

  2. #2
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    Re: problem with a new graphic card (GeForce GT 710) in Kubuntu 18.04

    Post this also:
    dkms status

    I did not know that there is a difference in drivers recommended for Fermi based (laptop?) chips.
    It does not look like your is.
    Fermi based should use 390.xx not newer
    https://nvidia.custhelp.com/app/answ...s-geforce-gpus

    You can check what is correct driver, but should only install from Ubuntu repository or ppa.


    Updated driver search by nVidia model, do not download, just check correct driver version
    http://www.geforce.com/drivers

    If you have to install new driver, then be sure to totally purge old driver.

    I just now got a new update to my nVidia driver in 18.04. You may want to check for updates.
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  3. #3
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    Re: problem with a new graphic card (GeForce GT 710) in Kubuntu 18.04

    Thank you!
    Code:
    $ dkms status
    nvidia, 390.77, 4.15.0-39-generic, x86_64: installed
    virtualbox, 5.2.18, 4.15.0-39-generic, x86_64: installed
    The page of GeForce give the 410.78 as last, but the 390.77 one as correct as well.

    How can I "be sure to totally purge old driver"?

    Yesterday I tried to install new drivers from PPA (ppa:graphics-drivers/ppa), but I could not install them (via system settings): was always installed nouveau driver, until I removed the PPA and then I could install the distro driver.

    But are we sure that the problem is the driver and not some settings (maybe on etc/default/grub)?

    EDIT

    Where search for the bug, witch log?
    Last edited by jduns; November 27th, 2018 at 07:59 PM.

  4. #4
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    Re: problem with a new graphic card (GeForce GT 710) in Kubuntu 18.04

    I do not know vitualbox. It may have its own requirements for video.

    Grub normally only comes into video settings when needing nomodeset. A few other cases, but not normally related to nVidia once installed.

    If you have installed any version, you must purge first, old will conflict with new as new install does not overwrite old version.
    sudo apt-get remove --purge nvidia-*
    sudo apt-get purge nvidia* bumblebee primus bbswitch-dkms
    This xorg file may not exist, so if error that would be ok
    sudo mv /etc/X11/xorg.conf /etc/X11/xorg.conf.backup

    If wrong nVidia driver or upgrade, you must purge & install correct driver
    https://ubuntuforums.org/showthread....6#post13649946
    https://ubuntuforums.org/showthread.php?t=2380061
    https://ubuntuforums.org/showthread.php?t=2362351
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  5. #5
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    Re: problem with a new graphic card (GeForce GT 710) in Kubuntu 18.04

    Thank you! I will try, as you said, assuming the problem is the driver (I'm not so sure).
    I will say something not next days, because I will be busy.

  6. #6
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    Re: problem with a new graphic card (GeForce GT 710) in Kubuntu 18.04

    Virtual machines running under VirtualBox cannot address the video hardware directly. The VM cannot see the NVIDIA card nor use the appropriate driver. VB does provide a proprietary video driver in the Extensions package. That's the best you can do.

    Can you disable the Intel video in the system's BIOS? That's what I have done with these kinds of "hybrid" video systems.
    If you ask for help, do not abandon your request. Please have the courtesy to check for responses and thank the people who helped you.

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  7. #7
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    Re: problem with a new graphic card (GeForce GT 710) in Kubuntu 18.04

    This evening, in a new installation of the same PC, I installed PPA and the last not-beta nvidia driver the 410 one. But the bug remain, same as with the 390 driver (ubuntu, not PPA, nvidia driver): the same bug.
    Moreover, in the new installation where I installed the driver 410 I had the black screen and I could access it only in safe mode.
    @SeijiSensei: This bug was also before I added in BIOS the multi-screen option, that I project use with a e-ink boox monitor.
    EDIT
    Modified grub, so: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nvidia-drm.modeset=1", but the problem is still not fixed
    Modified grub, so: GRUB_CMDLINE_LINUX_DEFAULT="nomodeset", but the problem is still not fixed

    EDIT
    Code:
    $ inxi -GCS
    System:    Host: sar-intel1 Kernel: 4.15.0-39-generic x86_64 bits: 64 Desktop: KDE Plasma 5.12.6
               Distro: Ubuntu 18.04.1 LTS
    CPU:       Dual core Intel Core i3-7100 (-MCP-) cache: 3072 KB
               clock speeds: max: 3900 MHz 1: 800 MHz 2: 800 MHz
    Graphics:  Card-1: Intel HD Graphics 630
               Card-2: NVIDIA GK208 [GeForce GT 710B]
               Display Server: x11 (X.Org 1.19.6 )
               drivers: nvidia (unloaded: modesetting,fbdev,vesa,nouveau)
               Resolution: 1280x1024@75.02hz
               OpenGL: renderer: GeForce GT 710/PCIe/SSE2 version: 4.6.0 NVIDIA 390.77
    Last edited by jduns; November 29th, 2018 at 10:00 AM.

  8. #8
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    Re: problem with a new graphic card (GeForce GT 710) in Kubuntu 18.04

    Strange: with an other monitor (on the same PC) there is no problem. It seems solved.

  9. #9
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    [solved] Re: problem with a new graphic card (GeForce GT 710) in Kubuntu 18.04

    Yes the problem was the hardware. With the new monitor no problem. Thank you!

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