Internal audio not working - ALC887-VD (Ubuntu 18.04.1)

[michaelkey253]

Goodmorning everyone,

I have installed Ubuntu 18.04.1 on an assembled PC for a few days, and unfortunately I can not get the motherboard's internal sound card to work. I have an additional USB sound card but it works, while the internal one does not. I have an ASUS Prime H270-PLUS motherboard that has an ALC887-VD internal sound card and I would need to make it work both for the rear sockets and especially for the two front sockets (headphones and microphone). Can you give me a hand? If you need some output I will be more than available.


Thanks in advance

[dino99]

Goto SystemSetting icon (top right bar) then click on Tool icon (bottom left menu) and set or test each tab settings

https://help.ubuntu.com/stable/ubunt...osound.html.en

[michaelkey253]

I tried but it still does not work. I also tried to add the string "options snd-hda-intel model = generic" or Auto, but the same does not work...

[nlona]

Goodmorning everyone, e

I have installed Ubuntu 18.04.1 on an assembled PC for a few days, and unfortunately I can not get the motherboard's internal sound card to work. I have an additional USB sound card but it works, while the internal one does not. I have an ASUS Prime H270-PLUS motherboard that has an ALC887-VD internal sound card and I would need to make it work both for the rear sockets and especially for the two front sockets (headphones and microphone). Can you give me a hand? If you need some output I will be more than available.
Thanks in advance

Try

 sudo apt remove timidity -y

Reboot & pray for 🎶. If It did not work post some logs.

alsamixer -V all

with arrow keys move to mm & press m to enable them, then increase with pageup the bars to highest level, press esc. Now

wget http://www.alsa-project.org/alsa-info.sh && sudo sh alsa-info.sh

This will create a file in /tmp/ post it between code tags

[him610]

Please show the results, between code tags, of inxi -F

In your Volume Control utility, make sure you have the correct audio output device selected. Mine shows: (1) Built-in Audio Analog Stereo (motherboard chip, ALC892) and (2) GK104 HDMI Audio Controller Digital Stereo (graphics card). The audio through the output connectors on the backside of the motherboard and the front panel of your case originate from your motherboard chip, ALC887.

[him610]

michaelkey253,

Here is a screen shot of two utilities, Alsamixer and Volume Control. Your system should look similar. My headphones are connected to the front panel. On this computer, I have an ALC887-VD audio chip.

[shalemaci]

Hello,

I have got also a problem with this ALC887 card (I am using Ubuntu 18.04.3 LTS):

The sound works but it switch automatically from speakers to headphones during few micro sec.
When I put a headphone in the front panel it works fine, also when I put the speackers jack in front panel it also works.
So this switch trouble only occurs when the jack's speackers is in the green line out, rear (audio interne - HDA intel PCH).

Please find a video below with the Alsamixer.

https://streamable.com/j2w5q

Thank you very much for your help,