AnyDesk and login screen issues

[Neil_Sherin]

Hi all,

I've installed AnyDesk 4.0.0 on Ubuntu MATE 18.04, which is fully updated.

If my Ubuntu machine is logged into the desktop, unattended access works absolutely fine. However, if I try unattended access with the Ubuntu machine at the login screen, I can connect and the mouse works fine, but keyboard access only works in the chat window. This makes it impossible to login, as I can't enter my password in the password box by my login name.

Any ideas would be much appreciated.

Thanks in advance.

[javier1234]

Hi Neil,

I am having the same problem. Did you manage to sort this out?

[Neil_Sherin]

Hi Javier,

The only way I got around it was to configure MATE to automatically log me in. The problem still occurs using version 5 of AnyDesk on Ubuntu MATE 18.04. I had hoped they'd have fixed the issue by now. I'll try logging an issue with them.

[Neil_Burcham]

Same here...the workaround I found was to use the clipboard: I use KeepassXC, and copy the pw from the entry I made (saves to clipboard). Or you can use a text editor (pluma, gedit, etc)...the downside being the remote pw is exposed on your host pc. I like the KeepassXC method because it does not require the remote pc's pw to be exposed.
There is a slight reconnect after the login button is pressed, but it comes back quickly, logged-in, and works as expected.

Hope that helps!