No Sound

[skyesharica]

Hi Linux Friends,
I have a desktop with Ubuntu 16.04 LTS. I am unable to get any sound - either through music software, or online with UTube etc. I'd like to listen to some music.
Thanks

[yancek]

Post info on your sound card with the command: inxi -A
Additionally, has it ever worked? What happens when you try to play a music file?

[mIk3_08]

Post info on your sound card with the command: inxi -A
Additionally, has it ever worked? What happens when you try to play a music file?

yes, or you may have to install inxi

sudo apt-get install inxi

[skyesharica]

Post info on your sound card with the command: inxi -A

Audio: Card-1 Intel 8 Series/C220 Series High Definition Audio Controller
driver: snd_hda_intel
Card-2 NVIDIA High Definition Audio Controller
driver: snd_hda_intel
Sound: Advanced Linux Sound Architecture v: k4.4.0-131-generic

Yes, it has worked in the past. If I try to play a music file simply nothing happens, there's no sound regardless of whether I have gmusicbrowser, or Parole Media Player or VLC Media Player open.

yes, or you may have to install inxi

sudo apt-get install inxi

I just tried and got this. It appears I'm already up to date.:

Reading package lists... Done
Building dependency tree
Reading state information... Done
inxi is already the newest version (2.2.35-0ubuntu1).
The following package was automatically installed and is no longer required:
libllvm5.0
Use 'sudo apt autoremove' to remove it.
0 to upgrade, 0 to newly install, 0 to remove and 1 not to upgrade.

[mIk3_08]

Audio: Card-1 Intel 8 Series/C220 Series High Definition Audio Controller
driver: snd_hda_intel
Card-2 NVIDIA High Definition Audio Controller
driver: snd_hda_intel
Sound: Advanced Linux Sound Architecture v: k4.4.0-131-generic

Yes, it has worked in the past. If I try to play a music file simply nothing happens, there's no sound regardless of whether I have gmusicbrowser, or Parole Media Player or VLC Media Player open.

Do you mean do you have 2 audio card?

[shantiq]

Hi skyesharica
install pavucontrol and check all settings whilst you are playing a piece of music even even if you cannot hear it at first
play with settings on Configuration and Output Devices
see if it kicks in on one of the settings

[skyesharica]

Don't know how many audio cards I have. There doesn't appear to be a software that shows you your machine's specifications, with Ubuntu.

Hi skyesharica
install pavucontrol and check all settings whilst you are playing a piece of music even even if you cannot hear it at first
play with settings on Configuration and Output Devices
see if it kicks in on one of the settings

Thanks so much for replying to my PM shantiq. PulseAudio Volume Control (pavucontrol) is already installed. I've played around with the settings - there's a great deal of them so I didn't click on all of them - but nothing happens.

[ardouronerous]

Like shantiq said, install pavucontrol via Terminal:

 sudo apt-get install pavucontrol

In the Applications Menu, look for PulseAudio Volume Control.

In PulseAudio, go to Output Devices and check if anything is either set to mute or set to 0%.

I've played around with the settings - there's a great deal of them so I didn't click on all of them - but nothing happens.

In the Configuration tab, in Built-in Audio, check the profile, mine is set to Analog Stereo Duplex.

[skyesharica]

Like shantiq said, install pavucontrol via Terminal:

 sudo apt-get install pavucontrol

In the Applications Menu, look for PulseAudio Volume Control.

In PulseAudio, go to Output Devices and check if anything is either set to mute or set to 0%.

Done that. Terminal says: "pavucontrol is already the newest version (3.0-3build1)." Went to Output Devices in PulseAudio and nothing is set to mute or 0%.

In the Configuration tab, in Built-in Audio, check the profile, mine is set to Analog Stereo Duplex.

Yes, mine is set to Analog Stereo Duplex too, thanks.

[ardouronerous]

Are you on a Desktop or Laptop?
If on a Desktop, check if the speakers are turned on. If they are on, check if the audio jack is lose or disconnected.

Just checking all possibilities lol