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Thread: Error message from Software Updater

  1. #1
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    Error message from Software Updater

    18.04 Ubuntu
    failed to load software updater
    missing repository information
    check internet connection

    My internet connection is just fine

  2. #2
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    Re: Error message from Software Updater

    I'm just not a user of the software updater.
    It may help to see the real error (If any) with:
    Code:
    sudo apt update
    With realization of one's own potential and self-confidence in one's ability, one can build a better world.
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  3. #3
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    Re: Error message from Software Updater

    Does not work.
    message "Failed to download repository information"
    "check internet connection"

  4. #4
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    Re: Error message from Software Updater

    Quote Originally Posted by s9032g@comcast.net View Post
    Does not work.
    message "Failed to download repository information"
    "check internet connection"
    The whole message would have been better, but we will do it the hard way then.
    Check your source list for bad repos or PPA's:
    Code:
     cat /etc/apt/sources.list
    Try changing the Server from which updates come from, I use the Main server.
    Are you using a Proxy? In my experience, there are at least three other causes of the failure: incorrect repository location, repository is down, and incorrect proxy settings.
    With realization of one's own potential and self-confidence in one's ability, one can build a better world.
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  5. #5
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    Re: Error message from Software Updater

    I don't know how I got "bionic updates" How do I fix this?

    <pre><font color="#8AE234"><b>steven@steven-Latitude-E7240</b></font>:<font color="#729FCF"><b>~</b></font>$ cat /etc/apt/sources.list
    # deb cdrom:[Ubuntu 18.04 LTS _Bionic Beaver_ - Release amd64 (20180426)]/ bionic main restricted

    # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
    # newer versions of the distribution.
    deb http://us.archive.ubuntu.com/ubuntu/ bionic main restricted multiverse
    # deb-src http://us.archive.ubuntu.com/ubuntu/ bionic main restricted

    ## Major bug fix updates produced after the final release of the
    ## distribution.
    deb http://us.archive.ubuntu.com/ubuntu/ bionic-updates main restricted multiverse
    # deb-src http://us.archive.ubuntu.com/ubuntu/ bionic-updates main restricted

    ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
    ## team. Also, please note that software in universe WILL NOT receive any
    ## review or updates from the Ubuntu security team.
    deb http://us.archive.ubuntu.com/ubuntu/ bionic universe
    # deb-src http://us.archive.ubuntu.com/ubuntu/ bionic universe
    deb http://us.archive.ubuntu.com/ubuntu/ bionic-updates universe
    # deb-src http://us.archive.ubuntu.com/ubuntu/ bionic-updates universe

    ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
    ## team, and may not be under a free licence. Please satisfy yourself as to
    ## your rights to use the software. Also, please note that software in
    ## multiverse WILL NOT receive any review or updates from the Ubuntu
    ## security team.
    # deb-src http://us.archive.ubuntu.com/ubuntu/ bionic multiverse
    # deb-src http://us.archive.ubuntu.com/ubuntu/ bionic-updates multiverse

    ## N.B. software from this repository may not have been tested as
    ## extensively as that contained in the main release, although it includes
    ## newer versions of some applications which may provide useful features.
    ## Also, please note that software in backports WILL NOT receive any review
    ## or updates from the Ubuntu security team.
    deb http://us.archive.ubuntu.com/ubuntu/ bionic-backports main restricted universe multiverse
    # deb-src http://us.archive.ubuntu.com/ubuntu/ bionic-backports main restricted universe multiverse

    ## Uncomment the following two lines to add software from Canonical&apos;s
    ## &apos;partner&apos; repository.
    ## This software is not part of Ubuntu, but is offered by Canonical and the
    ## respective vendors as a service to Ubuntu users.
    deb http://archive.canonical.com/ubuntu bionic partner
    deb-src http://archive.canonical.com/ubuntu bionic partner

    deb http://security.ubuntu.com/ubuntu bionic-security main restricted multiverse
    # deb-src http://security.ubuntu.com/ubuntu bionic-security main restricted
    deb http://security.ubuntu.com/ubuntu bionic-security universe
    # deb-src http://security.ubuntu.com/ubuntu bionic-security universe
    # deb-src http://security.ubuntu.com/ubuntu bionic-security multiverse
    # deb http://archive.canonical.com/ bionic partner
    # deb-src http://archive.canonical.com/ bionic partner
    deb http://extras.ubuntu.com/ubuntu raring main
    # deb-src http://extras.ubuntu.com/ubuntu raring main
    <font color="#8AE234"><b>steven@steven-Latitude-E7240</b></font>:<font color="#729FCF"><b>~</b></font>$
    </pre>

  6. #6
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    Re: Error message from Software Updater

    I'm very confused now >> have you upgraded to Bionic and forgotten?
    What dose this show:
    Code:
    lsb_release -a
    No LSB modules are available.
    Distributor ID:	Ubuntu
    Description:	Ubuntu 18.04 LTS
    Release:	18.04
    Codename:	bionic
    Just to be clear Bionic is 18.04 LTS
    Also we need to see the whole output from:
    Code:
    sudo apt update
    Your answer of "Does not work." just dose not help us here>>>please give us the needed info or we/I can't help you.
    Last edited by 1fallen; July 9th, 2018 at 04:02 PM.
    With realization of one's own potential and self-confidence in one's ability, one can build a better world.
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  7. #7
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    Re: Error message from Software Updater

    I fixed it. The problem was that I, based on some advice from one of those "20 things to do" blogs, activated and checked off "independent" under "other software". Apparently that caused the error message. As soon as I unselected it the problem went away. Of course I know that I have Bionic. In fact I have loaded it twice. The last time to fix problems caused by a recent update.

  8. #8
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    Re: Error message from Software Updater

    Quote Originally Posted by s9032g@comcast.net View Post
    I don't know how I got "bionic updates" How do I fix this?
    You can see where this added confusion then.

    Quote Originally Posted by s9032g@comcast.net View Post
    Of course I know that I have Bionic. In fact I have loaded it twice. The last time to fix problems caused by a recent update.
    Glad to hear it is working now
    Happy Buntuing....
    With realization of one's own potential and self-confidence in one's ability, one can build a better world.
    Dalai Lama>>
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