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Thread: Trackpad suddenly stopped working (GalliumOS, Acer chromebook 14)

  1. #1
    Join Date
    Jun 2018
    Beans
    1

    Trackpad suddenly stopped working (GalliumOS, Acer chromebook 14)

    My trackpad suddenly became unresponsive, I can't seem to figure out exactly why.
    It looks like a Synaptic bug, but I am still relatively new to Linux and am not really sure what to do.

    When I try dmesg this gets printed to the terminal:

    Code:
    ...:1b.0/sound/card1/input10[    4.802901] kvm: disabled by bios
    [    4.813098] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
    [    4.818537] kvm: disabled by bios
    [    4.837973] kvm: disabled by bios
    [    4.839808] intel_rapl: Found RAPL domain package
    [    4.839811] intel_rapl: Found RAPL domain core
    [    4.840852] cht-bsw-rt5645 cht-bsw-rt5645: snd-soc-dummy-dai <-> media-cpu-dai mapping ok
    [    4.840915] cht-bsw-rt5645 cht-bsw-rt5645: snd-soc-dummy-dai <-> deepbuffer-cpu-dai mapping ok
    [    4.840954] compress asoc: snd-soc-dummy-dai <-> compress-cpu-dai mapping ok
    [    4.842835] cht-bsw-rt5645 cht-bsw-rt5645: rt5645-aif1 <-> ssp2-port mapping ok
    [    4.871940] iwlwifi 0000:02:00.0 wlp2s0: renamed from wlan0
    [    4.910438] input: chtrt5650 Headset as /devices/platform/808622A8:00/cht-bsw-rt5645/sound/card0/input11
    [    5.250008] i2c_designware 808622C1:05: controller timed out
    [    5.250366] elan_i2c i2c-ELAN0000:00: writing cmd (0x0005) failed: -110
    [    5.250438] elan_i2c i2c-ELAN0000:00: device reset failed: -110
    [    5.250500] elan_i2c i2c-ELAN0000:00: device initialize failed: -110
    [    6.155151] cgroup: new mount options do not match the existing superblock, will be ignored
    [    6.225833] zram: Added device: zram0
    [    6.280971] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
    [    6.280975] Bluetooth: BNEP filters: protocol multicast
    [    6.280984] Bluetooth: BNEP socket layer initialized
    [    6.308072] zram0: detected capacity change from 0 to 6134771712
    [    6.337979] i2c_designware 808622C1:05: controller timed out
    [    6.338266] elan_i2c i2c-ELAN0000:00: writing cmd (0x0005) failed: -110
    [    6.338273] elan_i2c i2c-ELAN0000:00: device reset failed: -110
    [    6.338277] elan_i2c i2c-ELAN0000:00: device initialize failed: -110
    [    6.355782] Adding 5990984k swap on /dev/zram0.  Priority:-1 extents:1 across:5990984k SSFS
    [    6.641788] IPv6: ADDRCONF(NETDEV_UP): wlp2s0: link is not ready
    [    6.644201] iwlwifi 0000:02:00.0: L1 Enabled - LTR Disabled
    [    6.644449] iwlwifi 0000:02:00.0: L1 Enabled - LTR Disabled
    [    6.714202] iwlwifi 0000:02:00.0: L1 Enabled - LTR Disabled
    [    6.714466] iwlwifi 0000:02:00.0: L1 Enabled - LTR Disabled
    [    6.740410] IPv6: ADDRCONF(NETDEV_UP): wlp2s0: link is not ready
    [    6.899870] IPv6: ADDRCONF(NETDEV_UP): wlp2s0: link is not ready
    [    7.426039] i2c_designware 808622C1:05: controller timed out
    [    7.426325] elan_i2c i2c-ELAN0000:00: writing cmd (0x0005) failed: -110
    [    7.426330] elan_i2c i2c-ELAN0000:00: device reset failed: -110
    [    7.426333] elan_i2c i2c-ELAN0000:00: device initialize failed: -110
    [    7.467073] elan_i2c: probe of i2c-ELAN0000:00 failed with error -110
    [   13.913973] wlp2s0: authenticate with 14:91:82:91:ce:30
    [   13.921362] wlp2s0: send auth to 14:91:82:91:ce:30 (try 1/3)
    [   13.925175] wlp2s0: authenticated
    [   13.926755] wlp2s0: associate with 14:91:82:91:ce:30 (try 1/3)
    [   13.932183] wlp2s0: RX AssocResp from 14:91:82:91:ce:30 (capab=0x1431 status=0 aid=3)
    [   13.937592] wlp2s0: associated
    [   13.937799] IPv6: ADDRCONF(NETDEV_CHANGE): wlp2s0: link becomes ready
    [   13.951531] wlp2s0: Limiting TX power to 30 (30 - 0) dBm as advertised by 14:91:82:91:ce:30
    ...
    Is there something wrong with the trackpad where its not sending firmware updates to the computer?
    Is it a driver issue?

    I am rather lost and have spent extensive time trying other solutions posted on here with no luck unfortunately.

    I am using an Acer Chromebook 14 with GalliumOS.
    I tried a hard reset, a powerwash, and factory reset desperately, but it didn't seem to make any difference.

    I also made sure my synaptic package is up to date as well.


    Any help or guidance is appreciated!!
    thanks.
    Last edited by jeremy31; June 1st, 2018 at 10:47 AM. Reason: code tags

  2. #2
    Join Date
    May 2014
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    Beans
    10,942
    Distro
    Ubuntu 20.04 Focal Fossa

    Re: Trackpad suddenly stopped working (GalliumOS, Acer chromebook 14)

    Thread moved to Ubuntu/Debian BASED.

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