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Thread: Ubuntu 18.04 Desktop install fails on VivoBook 15 ASUS Laptop X570UD

  1. #1
    Join Date
    Nov 2010
    Beans
    4

    Ubuntu 18.04 Desktop install fails on VivoBook 15 ASUS Laptop X570UD

    I am trying to install Ubuntu 18.04 on a new VivoBook 15 ASUS Laptop X570UD laptop.

    The system comes with Windows 10 Home, pre-installed on a 256GB SSD, and has an additional 1TB HDD.

    I created an install USB and booted from it.

    When I use the "Try Ubuntu" option, everything works fine, with the exception that it does not recognize the WiFi hardware (Realtek 8822BE Wireless LAN 802.11ac PCI-E NIC).

    If I go ahead with the install, the install goes fine. At the end, it asks me if I want to restart, I click on the restart button, but nothing happens (I wait more than 10 minutes).

    When I power down, the system takes me a login form, I log in. I get the initial Ubuntu screen, and then the mouse pointer freezes.

    I tried re-installing multiple times, but I always end up with a frozen mouse pointer.

    I tried installing with the option to install third party drivers, or no third party drives. Same results.

    Any ideas?

  2. #2
    Join Date
    Dec 2018
    Beans
    1

    Re: Ubuntu 18.04 Desktop install fails on VivoBook 15 ASUS Laptop X570UD

    Had a same problem. Fixed with starting Ubuntu in recovery mode and then install proprietary nvidia drivers. Seems to solve the problem

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