16.04 LTS no sound issues. 18.04 LTS no sound. Can you help?

[viaciofano]

I have a inspiron 530 dell which i upgraded the ram to 4g and bought a ssd hard drive. It was working ok with sound on LTS16.04. I upgraded to 18.04 with the SSD and was impressed how quick it was using a complete fresh install. The only problem was no sound. The card is there and the controls are there, I can see that the sound is coming from the card using some of the commands but am not able to understand if this is a configuration issue or a bug?

Could you help me to determine what the issue is? I found the following that i carried out.

in the settings the sound card is set as "dummy Output"

is this correct?

aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC888 Analog [ALC888 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0

>>> vincenzo@vincenzo-Inspiron-530lspci -v | grep -A7 -i "audio" snd
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
Subsystem: Dell Inspiron 530
Flags: bus master, fast devsel, latency 0, IRQ 26
Memory at fdff4000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel

vincenzo@vincenzo-Inspiron-530:~$ find /lib/modules/`uname -r` | grep snd


i have carried out for alsa information

http://www.alsa-project.org/db/?f=1a...a0e4c24a1ee67a

sudo: /etc/init.d/sl-modem-daemon: command not found
Release Date: 06/20/2008
Serial services are supported (int 14h)
Manufacturer: Dell Inc.
Product Name: Inspiron 530
Serial Number: 73J5X3J
Manufacturer: Dell Inc.
Product Name: 0K216C
Serial Number: ..CN7443184902AD.
Manufacturer: Dell Inc.
Serial Number: 73J5X3J
Manufacturer: Intel
Serial Number:
Manufacturer: CE00000000000000
Serial Number: 2431BDBC
Manufacturer: 7F7F7F7F7F9BFFFF
Serial Number: A329AFBD
Manufacturer: CE00000000000000
Serial Number: 2431BC2B
Manufacturer: 7F7F7F7F7F9BFFFF
Serial Number: A329B16F
snd_seq_dummy 16384 0
snd_hda_codec_realtek 102400 1
snd_hda_codec_generic 73728 1 snd_hda_codec_realtek
snd_hda_intel 40960 1
snd_hda_codec 126976 3 snd_hda_intel,snd_hda_codec_generic,snd_hda_codec_ realtek
snd_hda_core 81920 4 snd_hda_intel,snd_hda_codec,snd_hda_codec_generic, snd_hda_codec_realtek
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 98304 3 snd_hda_intel,snd_hda_codec,snd_hda_core
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 32768 1 snd_seq_midi
snd_seq 65536 3 snd_seq_midi_event,snd_seq_dummy,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer 32768 2 snd_seq,snd_pcm
snd 81920 12 snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_ timer,snd_rawmidi,snd_hda_codec_generic,snd_seq_de vice,snd_hda_codec_realtek,snd_pcm
soundcore 16384 1 snd
usbhid 49152 0
hid 118784 2 hid_generic,usbhid
1 sink(s) available.
* index: 0
name: <auto_null>
driver: <module-null-sink.c>
flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: SUSPENDED
suspend cause: IDLE
priority: 1000
volume: front-left: 84122 / 128% / 6.51 dB, front-right: 84122 / 128% / 6.51 dB
balance 0.00
base volume: 65536 / 100% / 0.00 dB
volume steps: 65537
muted: no
current latency: 0.00 ms
max request: 15 KiB
max rewind: 15 KiB
monitor source: 0
sample spec: s16le 2ch 44100Hz
channel map: front-left,front-right
Stereo
used by: 0
linked by: 1
configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
module: 15
properties:
device.description = "Dummy Output"
device.class = "abstract"
device.icon_name = "audio-card"
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC888 Analog [ALC888 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
Unloading ALSA sound driver modules: snd-seq-dummy snd-hda-codec-realtek snd-hda-codec-generic snd-hda-intel snd-hda-codec snd-hda-core snd-hwdep snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-timer (failed: modules still loaded: snd-hda-codec-realtek snd-hda-codec-generic snd-hda-intel snd-hda-codec snd-hda-core snd-hwdep snd-pcm snd-timer).
Loading ALSA sound driver modules: snd-seq-dummy snd-hda-codec-realtek snd-hda-codec-generic snd-hda-intel snd-hda-codec snd-hda-core snd-hwdep snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-timer.
Support status summary of 'vincenzo-Inspiron-530':

You have 1573 packages (96.7%) supported until April 2023 (Canonical - 5y)
You have 50 packages (3.1%) supported until April 2021 (Community - 3y)

You have 0 packages (0.0%) that can not/no longer be downloaded
You have 3 packages (0.2%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
*-multimedia
description: Audio device
product: 82801I (ICH9 Family) HD Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 02
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:26 memory:fdff4000-fdff7fff
vincenzo@vincenzo-Inspiron-530:~$

[gholst]

Hello,

I have the same problem: no sound because an upgrade from 16.04 to 18.04. The sound card is the same as yours.
Did you find a solution?

Thank you.

[viaciofano]

Hi sorry I still am not able to see the sound card so believe it is still active. the way i found a way around is to play music eg your phone into the sound card. that way when it boots up it is aware the sound card is using sound.
hope it helps. at some time i itend to use the pc for some thing else and will place a simpler operating system. i love ubuntu so shame that it is not fixed yet..
maybe if you log a bug, more that submit hopefully they will fix it.