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Thread: System76 Firmware Updater

  1. #1
    Join Date
    Dec 2012

    System76 Firmware Updater

    Yesterday I received a popup after I ran updates from the System76 Firmware Updater that it could not download firmware, wilp12 not known. Today when I came back from lunch that popup was back.

    Has anyone else ran into this?

    Looking at it looks like System76 has started updates for laptops but I don't see that they started for desktops. Is that coming soon? Would be nice if this could be changed to not pop that error until one is released.

  2. #2
    Join Date
    Aug 2013

    Re: System76 Firmware Updater

    My laptop's firmware updated last week with no issue.
    Attached Images Attached Images

  3. #3
    Join Date
    Mar 2006
    Canada, Chile
    Ubuntu 13.04 Raring Ringtail

    Re: System76 Firmware Updater

    Same problem with my older Gazelle p8 (gazp8) see this thread
    C'est ma façon de parler.

  4. #4
    Join Date
    Apr 2012
    Ubuntu 19.10 Eoan Ermine

    Re: System76 Firmware Updater

    I'm getting a message (dialog box coming up automatically):

    Could not download firmware

    abcde not known

    where abcde is the System76 model number (e.g. like gazp8 above).

    What is this message actually trying to tell me? Is it a problem? Is it failing to download because of something that I have done?

    I am getting this on two computers, one admittedly quite some years old (>5) but one less than two years old.

    If this is something to do with Intel's backdoor then, as far as I can tell, both computers have that problem (vPro).

  5. #5
    Join Date
    Jul 2007

    Re: System76 Firmware Updater

    I just followed the instructions and updated the firmware. It has given me massive improvement on my Gazelle when it comes to fan usage.
    iBook G4 1.42GHz Ubuntu-MATE 15.04
    PowerBook G4 1.67 GHz Debian Wheezy

  6. #6
    Join Date
    Jul 2011

    Re: System76 Firmware Updater

    Hello Folks !!!
    My gazelle 8 It has the same problem
    I can not update bios
    and they hiden the usb boot from setup
    Any Idea.....

  7. #7
    Join Date
    Oct 2013

    Re: System76 Firmware Updater

    If the laptop or desktop hasn't been added to the Firmware Updater it won't find an update for that system and prompt you with that message when the application is opened.


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