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Thread: Epson scanner driver not working

  1. #1
    Join Date
    Oct 2009
    Location
    Texas
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    7

    Epson scanner driver not working

    Running Ubuntu MATE 17.10 and trying to get an Epson Perfection V600 Photo scanner to work. I did download the driver package from Epson, it seemed to install OK, but my system still says there is no scanner present. I've tried different USB cables and ports, tried rebooting. I tried digging up different versions of the Epson driver package, but it didn't make any difference. I have "Image Scan" and "Image Scan! for Linux" and "Simple Scan" and "XSane Image scanning program", and none of them recognize the presence of a scanner.

    Any suggestions what I should try next?

    Would I get anywhere by calling Epson?

    If I don't get this sorted out eventually, I am willing to buy a new scanner—a Canon, perhaps—if it's known to work without problems.

  2. #2
    Join Date
    Jun 2009
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    Xubuntu

    Re: Epson scanner driver not working

    can you post the output of these commands?
    lsusb
    scanimage -L
    scanimage --help



    edit: also do the last 2 with sudo
    Last edited by pqwoerituytrueiwoq; January 28th, 2018 at 05:47 AM.
    Laptop: ASUS A54C-NB91 (Storage: WD3200BEKT + MKNSSDCR60GB-DX); Desktop: Custom Build - Images included; rPi Server
    Putting your Networked Printer's scanner software to shame PHP Scanner Server
    I frequently edit my post when I have the last post

  3. #3
    Join Date
    Apr 2005
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    2,336

    Re: Epson scanner driver not working

    I think there have been a number of threads reporting issues with 17.10 and scanning;

    the next Ubuntu release is the 18.04; which is to be LTS; and the emphasis there is stability; in between, Ubuntu innovate and push boundaries with short-term releases; if you report the issues to Ubuntu as a bug; we hope whatever has changed in scanning can be resolved; earlier stable versions; eg 16.04 the LTS all seem fine with the Epson drivers

  4. #4
    Join Date
    Oct 2009
    Location
    Texas
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    7

    Re: Epson scanner driver not working

    I got this…

    Code:
    zobeid@zobeid-desktop:~$ lsusb
    Bus 004 Device 007: ID 0451:8140 Texas Instruments, Inc. 
    Bus 004 Device 005: ID 2109:0812 VIA Labs, Inc. VL812 Hub
    Bus 004 Device 006: ID 0451:8140 Texas Instruments, Inc. 
    Bus 004 Device 004: ID 0451:8140 Texas Instruments, Inc. 
    Bus 004 Device 003: ID 0451:8140 Texas Instruments, Inc. 
    Bus 004 Device 002: ID 0525:3101 Netchip Technology, Inc. 
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 010: ID 0451:ca01 Texas Instruments, Inc. 
    Bus 003 Device 008: ID 0451:8142 Texas Instruments, Inc. TUSB8041 4-Port Hub
    Bus 003 Device 006: ID 2109:2812 VIA Labs, Inc. VL812 Hub
    Bus 003 Device 004: ID 5332:1400  
    Bus 003 Device 011: ID 0451:ca01 Texas Instruments, Inc. 
    Bus 003 Device 009: ID 0451:8142 Texas Instruments, Inc. TUSB8041 4-Port Hub
    Bus 003 Device 015: ID feed:2260  
    Bus 003 Device 016: ID 195d:6008 Itron Technology iONE 
    Bus 003 Device 003: ID 0451:8142 Texas Instruments, Inc. TUSB8041 4-Port Hub
    Bus 003 Device 002: ID 0451:8142 Texas Instruments, Inc. TUSB8041 4-Port Hub
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 002: ID 8087:0aa7 Intel Corp. 
    Bus 001 Device 006: ID 04b8:013a Seiko Epson Corp. GT-X820 [Perfection V600 Photo]
    Bus 001 Device 004: ID 04f9:0061 Brother Industries, Ltd 
    Bus 001 Device 003: ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Code:
    zobeid@zobeid-desktop:~$ sudo scanimage -L
    [bjnp] create_broadcast_socket: ERROR - bind socket to local address failed - Address already in use
    
    No scanners were identified. If you were expecting something different,
    check that the scanner is plugged in, turned on and detected by the
    sane-find-scanner tool (if appropriate). Please read the documentation
    which came with this software (README, FAQ, manpages).
    Code:
    zobeid@zobeid-desktop:~$ sudo scanimage --help
    Usage: scanimage [OPTION]...
    
    Start image acquisition on a scanner device and write image data to
    standard output.
    
    Parameters are separated by a blank from single-character options (e.g.
    -d epson) and by a "=" from multi-character options (e.g. --device-name=epson).
    -d, --device-name=DEVICE   use a given scanner device (e.g. hp:/dev/scanner)
        --format=pnm|tiff|png|jpeg  file format of output file
    -i, --icc-profile=PROFILE  include this ICC profile into TIFF file
    -L, --list-devices         show available scanner devices
    -f, --formatted-device-list=FORMAT similar to -L, but the FORMAT of the output
                               can be specified: %d (device name), %v (vendor),
                               %m (model), %t (type), %i (index number), and
                               %n (newline)
    -b, --batch[=FORMAT]       working in batch mode, FORMAT is `out%d.pnm' `out%d.tif'
                               `out%d.png' or `out%d.jpg' by default depending on --format
        --batch-start=#        page number to start naming files with
        --batch-count=#        how many pages to scan in batch mode
        --batch-increment=#    increase page number in filename by #
        --batch-double         increment page number by two, same as
                               --batch-increment=2
        --batch-print          print image filenames to stdout
        --batch-prompt         ask for pressing a key before scanning a page
        --accept-md5-only      only accept authorization requests using md5
    -p, --progress             print progress messages
    -n, --dont-scan            only set options, don't actually scan
    -T, --test                 test backend thoroughly
    -A, --all-options          list all available backend options
    -h, --help                 display this help message and exit
    -v, --verbose              give even more status messages
    -B, --buffer-size=#        change input buffer size (in kB, default 32)
    -V, --version              print version information
    [bjnp] create_broadcast_socket: ERROR - bind socket to local address failed - Address already in use
    scanimage: no SANE devices found
    also…

    Code:
    zobeid@zobeid-desktop:~$ sudo sane-find-scanner
    
      # sane-find-scanner will now attempt to detect your scanner. If the
      # result is different from what you expected, first make sure your
      # scanner is powered up and properly connected to your computer.
    
      # No SCSI scanners found. If you expected something different, make sure that
      # you have loaded a kernel SCSI driver for your SCSI adapter.
    
    could not fetch string descriptor: Pipe error
    could not fetch string descriptor: Pipe error
    could not fetch string descriptor: Pipe error
    could not fetch string descriptor: Pipe error
    found USB scanner (vendor=0x04b8 [EPSON], product=0x013a [EPSON Scanner]) at libusb:001:006
    could not fetch string descriptor: Pipe error
      # Your USB scanner was (probably) detected. It may or may not be supported by
      # SANE. Try scanimage -L and read the backend's manpage.
    
      # Not checking for parallel port scanners.
    
      # Most Scanners connected to the parallel port or other proprietary ports
      # can't be detected by this program.

  5. #5
    Join Date
    Oct 2010
    Beans
    6

    Re: Epson scanner driver not working

    Any new information (other than wait for 18.4)?

    I have a different model Epson and I'm getting the same symptoms. (Shows up in USB devices, sane-find-scanner finds it, but scanimage doesn't find it.)

  6. #6
    Join Date
    Oct 2004
    Location
    Albuquerque New Mexico, U
    Beans
    974
    Distro
    Ubuntu Development Release

    Re: Epson scanner driver not working

    See message #7 in this thread:

    https://ubuntuforums.org/showthread....ght=Epson+4490

    Didn't work for me, but others reported success with this.
    regards

  7. #7
    Join Date
    Jun 2009
    Beans
    15
    Distro
    Edubuntu 9.04 Jaunty Jackalope

    Re: Epson scanner driver not working

    I have contacted with Epson support and I explained this problem. First reply is I must install the driver. I explain again that the driver is installed but is not recognized by system. Second reply from Epson is them not do support to linux. We will consider it when buying the next scanner.

    My system: Ubuntu 18.04
    My scanner: Epson Perfection V200 Photo

  8. #8
    Join Date
    Nov 2013
    Beans
    2

    Re: Epson scanner driver not working

    Solution can be found here
    https://bugs.launchpad.net/ubuntu/+s...s/+bug/1728012
    See post #25 -
    Epson Iscan
    a) 'sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane'
    b) generate '/etc/udev/rules.d/79-udev-epson.rules'
    content:
    # chmod device EPSON group
    ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0777"

    I have used it for Epson V370 and it is working.
    I consider it verified.
    V Ubuntu 18.04 64 bit used and upgraded since 14.04, running on Asus X550C.

  9. #9
    Join Date
    Oct 2007
    Beans
    3

    Re: Epson scanner driver not working

    Quote Originally Posted by ivo.kovacic.sk View Post
    Solution can be found here
    I have used it for Epson V370 and it is working.
    I consider it verified.
    V Ubuntu 18.04 64 bit used and upgraded since 14.04, running on Asus X550C.[/FONT][/COLOR]
    Works for me as well:

    Epson Perfection V330 Photo
    Ubuntu 18.04 64 Bit, running on Dell Precision M4500

  10. #10
    Join Date
    Jul 2008
    Beans
    19

    Re: Epson scanner driver not working: Thank you!!!

    You just saved my life. Thank you so much!




    Quote Originally Posted by ivo.kovacic.sk View Post
    Solution can be found here
    https://bugs.launchpad.net/ubuntu/+s...s/+bug/1728012
    See post #25 -
    Epson Iscan
    a) 'sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane'
    b) generate '/etc/udev/rules.d/79-udev-epson.rules'
    content:
    # chmod device EPSON group
    ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0777"

    I have used it for Epson V370 and it is working.
    I consider it verified.
    V Ubuntu 18.04 64 bit used and upgraded since 14.04, running on Asus X550C.

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