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Thread: Epson scanner driver not working

  1. #21
    Join Date
    Jun 2012
    Beans
    6

    Lightbulb Re: Epson scanner driver not working

    Here I am, struggling with an Epson ET-2500 with the scanner driver on Ubuntu Studio 18.10 (Xubuntu) (fresh Install).
    Epson is delivering updates to the drivers regularly, but this does not help me (or us).

    Finally I got it running, but maybe not like it was originally planned.
    Here is what I have done. Hopefully you can also achieve at least a - I call it - emergency solution.

    I have downloaded the Epson scanner driver, for Ubuntu 18.10.

    imagescan-bundle-ubuntu-18.10-1.3.40.x64.deb.tar.gz
    unzipped, it gives a subdirectory with the install script.
    I installed it with this command

    $ tar xaf imagescan-bundle-ubuntu-18.10-1.3.40.x64.deb.tar.gz
    $ cd imagescan-bundle-ubuntu-18.10-1.3.40.x64.deb
    $ ./install.sh --without-network

    (if you do not want the network plugin)

    The result is this:
    $ apt list |grep epson

    epson-inkjet-printer-escpr/now 1.6.33-1lsb3.2 amd64 [Installiert,lokal]
    epson-printer-utility/now 1.0.2-1lsb3.2 amd64 [Installiert,lokal]
    imagescan-plugin-gt-s650/now 1.0.0-1epson4ubuntu18.10 amd64 [Installiert,lokal]
    imagescan-plugin-ocr-engine/now 1.0.0-1epson4ubuntu18.10 amd64 [Installiert,lokal]
    imagescan/now 3.50.0-1epson4ubuntu18.10 amd64 [Installiert,lokal]

    Note, the package is now called imagescan, not iscan (maybe because I have an different printer/scanner than the others here).
    Then restart the sane daemon.
    $ sudo /etc/init.d/saned restart

    Try to scan with imagescan. It is finding my Epson scanner, I can even scan an image (without preview), but when I try to save the document, nothing happens. No errors, no document created. No success.
    Also Simple Scan does not find a scanner, and also Xsane, cannot find the scanner.

    I tried the solution offered here, but it does not work (anymore?).

    What does "apt" have to say to this imagescan package?
    $ apt show imagescan
    Package: imagescan
    Version: 3.50.0-1epson4ubuntu18.10
    Status: install ok installed
    Priority: optional
    Section: graphics
    Maintainer: SEIKO EPSON CORPORATION <linux-scanner@epson.jp>
    Installed-Size: 9.011 kB
    Depends: libatkmm-1.6-1v5 (>= 2.24.0), libboost-filesystem1.67.0, libboost-program-options1.67.0, libboost-system1.67.0, libc6 (>= 2.15), libgcc1 (>= 1:3.0), libglib2.0-0 (>= 2.12.0), libglibmm-2.4-1v5 (>= 2.54.0), libgraphicsmagick++-q16-12 (>= 1.3.26-5~), libgraphicsmagick-q16-3 (>= 1.3.11), libgtkmm-2.4-1v5 (>= 1:2.24.0), libjpeg8 (>= 8c), libltdl7 (>= 2.4.6), libpangomm-1.4-1v5 (>= 2.40.0), libsigc++-2.0-0v5 (>= 2.8.0), libstdc++6 (>= 6), libtiff5 (>= 4.0.3), libudev1 (>= 183), libusb-1.0-0 (>= 2:1.0.22), graphicsmagick
    Recommends: sane-utils
    Suggests: tesseract (>= 3.03)
    Download-Size: unbekannt
    APT-Manual-Installed: yes
    APT-Sources: /var/lib/dpkg/status
    Description: next generation image acquisition utilities
    This software provides applications to easily turn hard-copy
    documents and imagery into formats that are more amenable to
    computer processing.
    .
    Included are a native driver for a number of EPSON scanners
    and a compatibility driver to interface with software built
    around the SANE standard.


    sane-utils was installed by the install script, but there is suggestion to install a tesseract package.
    OK, so then I installed these 2 packages:
    $ sudo apt-get install xsane
    $ sudo apt-get install sane
    $ sudo adduser $USER lp
    $ sudo adduser $USER scanner

    $ vi /etc/sane.d/dll.conf
    comment out the epson lines:
    epson2 ->  #epson2
    epsonds -> #epsonds


    the suggested changes to lib directories was not necessary (all OK).
    a) check if your epson lib is here:
    /usr/lib/x86_64-linux-gnu/sane'
    b) check if '/etc/udev/rules.d/79-udev-epson.rules'
    content:
    # chmod device EPSON group
    ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0777"


    Restart the sane daemon, or reboot.
    $ sudo /etc/init.d/saned restart

    Check if scanner is found now:
    $ scanimage -L
    device `imagescan:esci:usb:/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-2/2-2:1.0' is a EPSON EPSON_ET-2500_Series

    Great!
    This solves my issue with the scanner partly. The imagescan program and simple-scan, do not work anything better.
    But, xsane is working just well (one caveat: no preview) now.
    And also the scanimage command line utility is working (Note if scanimage is finding your printer, it should also be possible to scan with this program. That is an emergency solution, if nothing else works. On my old 16.04 LTS Installation, that was the only thing that I managed to get running.).
    However, xsane is the better program (more options), than imagescan and simple-scan. At least I am happy, that I can use the scanner now.

    Hopefully, this will help some others, too.

  2. #22
    Join Date
    May 2008
    Beans
    24

    Re: Epson scanner driver not working

    Quote Originally Posted by ivo.kovacic.sk View Post
    Solution can be found here
    https://bugs.launchpad.net/ubuntu/+s...s/+bug/1728012
    See post #25 -
    Epson Iscan
    a) 'sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane'
    b) generate '/etc/udev/rules.d/79-udev-epson.rules'
    content:
    # chmod device EPSON group
    ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0777"

    I have used it for Epson V370 and it is working.
    I consider it verified.
    V Ubuntu 18.04 64 bit used and upgraded since 14.04, running on Asus X550C.
    Thanks a lot!
    Are you an art lover? Click here to widen your artistic horizons...

  3. #23
    Join Date
    Jun 2019
    Beans
    1

    Red face Re: Epson scanner driver not working

    Thanks a lot, you are so great...., you've made me very very happy!!!

    Quote Originally Posted by ivo.kovacic.sk View Post
    Solution can be found here
    https://bugs.launchpad.net/ubuntu/+s...s/+bug/1728012
    See post #25 -
    Epson Iscan
    a) 'sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane'
    b) generate '/etc/udev/rules.d/79-udev-epson.rules'
    content:
    # chmod device EPSON group
    ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0777"

    I have used it for Epson V370 and it is working.
    I consider it verified.
    V Ubuntu 18.04 64 bit used and upgraded since 14.04, running on Asus X550C.

  4. #24
    Join Date
    Aug 2019
    Beans
    2

    Re: Epson scanner driver not working

    Quote Originally Posted by marty777 View Post
    Here I am, struggling with an Epson ET-2500 with the scanner driver on Ubuntu Studio 18.10 (Xubuntu) (fresh Install).
    Epson is delivering updates to the drivers regularly, but this does not help me (or us).

    Finally I got it running, but maybe not like it was originally planned.
    Here is what I have done. Hopefully you can also achieve at least a - I call it - emergency solution.

    I have downloaded the Epson scanner driver, for Ubuntu 18.10.

    imagescan-bundle-ubuntu-18.10-1.3.40.x64.deb.tar.gz
    unzipped, it gives a subdirectory with the install script.
    I installed it with this command

    $ tar xaf imagescan-bundle-ubuntu-18.10-1.3.40.x64.deb.tar.gz
    $ cd imagescan-bundle-ubuntu-18.10-1.3.40.x64.deb
    $ ./install.sh --without-network

    (if you do not want the network plugin)

    The result is this:
    $ apt list |grep epson

    epson-inkjet-printer-escpr/now 1.6.33-1lsb3.2 amd64 [Installiert,lokal]
    epson-printer-utility/now 1.0.2-1lsb3.2 amd64 [Installiert,lokal]
    imagescan-plugin-gt-s650/now 1.0.0-1epson4ubuntu18.10 amd64 [Installiert,lokal]
    imagescan-plugin-ocr-engine/now 1.0.0-1epson4ubuntu18.10 amd64 [Installiert,lokal]
    imagescan/now 3.50.0-1epson4ubuntu18.10 amd64 [Installiert,lokal]

    Note, the package is now called imagescan, not iscan (maybe because I have an different printer/scanner than the others here).
    Then restart the sane daemon.
    $ sudo /etc/init.d/saned restart

    Try to scan with imagescan. It is finding my Epson scanner, I can even scan an image (without preview), but when I try to save the document, nothing happens. No errors, no document created. No success.
    Also Simple Scan does not find a scanner, and also Xsane, cannot find the scanner.

    I tried the solution offered here, but it does not work (anymore?).

    What does "apt" have to say to this imagescan package?
    $ apt show imagescan
    Package: imagescan
    Version: 3.50.0-1epson4ubuntu18.10
    Status: install ok installed
    Priority: optional
    Section: graphics
    Maintainer: SEIKO EPSON CORPORATION <linux-scanner@epson.jp>
    Installed-Size: 9.011 kB
    Depends: libatkmm-1.6-1v5 (>= 2.24.0), libboost-filesystem1.67.0, libboost-program-options1.67.0, libboost-system1.67.0, libc6 (>= 2.15), libgcc1 (>= 1:3.0), libglib2.0-0 (>= 2.12.0), libglibmm-2.4-1v5 (>= 2.54.0), libgraphicsmagick++-q16-12 (>= 1.3.26-5~), libgraphicsmagick-q16-3 (>= 1.3.11), libgtkmm-2.4-1v5 (>= 1:2.24.0), libjpeg8 (>= 8c), libltdl7 (>= 2.4.6), libpangomm-1.4-1v5 (>= 2.40.0), libsigc++-2.0-0v5 (>= 2.8.0), libstdc++6 (>= 6), libtiff5 (>= 4.0.3), libudev1 (>= 183), libusb-1.0-0 (>= 2:1.0.22), graphicsmagick
    Recommends: sane-utils
    Suggests: tesseract (>= 3.03)
    Download-Size: unbekannt
    APT-Manual-Installed: yes
    APT-Sources: /var/lib/dpkg/status
    Description: next generation image acquisition utilities
    This software provides applications to easily turn hard-copy
    documents and imagery into formats that are more amenable to
    computer processing.
    .
    Included are a native driver for a number of EPSON scanners
    and a compatibility driver to interface with software built
    around the SANE standard.


    sane-utils was installed by the install script, but there is suggestion to install a tesseract package.
    OK, so then I installed these 2 packages:
    $ sudo apt-get install xsane
    $ sudo apt-get install sane
    $ sudo adduser $USER lp
    $ sudo adduser $USER scanner

    $ vi /etc/sane.d/dll.conf
    comment out the epson lines:
    epson2 ->  #epson2
    epsonds -> #epsonds


    the suggested changes to lib directories was not necessary (all OK).
    a) check if your epson lib is here:
    /usr/lib/x86_64-linux-gnu/sane'
    b) check if '/etc/udev/rules.d/79-udev-epson.rules'
    content:
    # chmod device EPSON group
    ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0777"


    Restart the sane daemon, or reboot.
    $ sudo /etc/init.d/saned restart

    Check if scanner is found now:
    $ scanimage -L
    device `imagescan:esci:usb:/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-2/2-2:1.0' is a EPSON EPSON_ET-2500_Series

    Great!
    This solves my issue with the scanner partly. The imagescan program and simple-scan, do not work anything better.
    But, xsane is working just well (one caveat: no preview) now.
    And also the scanimage command line utility is working (Note if scanimage is finding your printer, it should also be possible to scan with this program. That is an emergency solution, if nothing else works. On my old 16.04 LTS Installation, that was the only thing that I managed to get running.).
    However, xsane is the better program (more options), than imagescan and simple-scan. At least I am happy, that I can use the scanner now.

    Hopefully, this will help some others, too.
    =======================
    root@abaki5:/alt/packages_ubu# apt list | grep epson

    WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

    imagescan/now 3.57.0-1epson4ubuntu18.04 amd64 [zainstalowany,lokalny]
    imagescan-plugin-gt-s650/now 1.0.1-1epson4ubuntu18.04 amd64 [zainstalowany,lokalny]
    imagescan-plugin-networkscan/now 1.1.2-1epson4ubuntu18.04 amd64 [zainstalowany,lokalny]
    imagescan-plugin-ocr-engine/now 1.0.1-1epson4ubuntu18.04 amd64 [zainstalowany,lokalny]
    root@abaki5:/alt/packages_ubu# lsb
    lsblk lsb_release
    root@abaki5:/alt/packages_ubu# lsb_release -a
    No LSB modules are available.
    Distributor ID: Ubuntu
    Description: Ubuntu 18.04.3 LTS
    Release: 18.04
    Codename: bionic
    root@abaki5:/alt/packages_ubu# uname -a
    Linux abaki5 4.15.0-55-generic #60-Ubuntu SMP Tue Jul 2 18:22:20 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
    root@abaki5:/alt/packages_ubu#

    =========================

    Scanner - Epson Perfect V19 usb ( ... 0x13c)

    2019.08.08, Ubuntu updated.
    I have identical program behavior.
    Commenting on "# epson2 / # epson" in dll.conf has no effect.
    It still works the same.
    "Iscanimage" works without writing. "Xsane" works without preview.

  5. #25
    Join Date
    Aug 2019
    Beans
    2

    Re: Epson scanner driver not working

    Quote Originally Posted by kenubix View Post
    =======================
    root@abaki5:/alt/packages_ubu# apt list | grep epson

    imagescan/now 3.57.0-1epson4ubuntu18.04 amd64 [zainstalowany,lokalny]
    imagescan-plugin-gt-s650/now 1.0.1-1epson4ubuntu18.04 amd64 [zainstalowany,lokalny]
    imagescan-plugin-networkscan/now 1.1.2-1epson4ubuntu18.04 amd64 [zainstalowany,lokalny]
    imagescan-plugin-ocr-engine/now 1.0.1-1epson4ubuntu18.04 amd64 [zainstalowany,lokalny]


    [.... cut ....]
    =========================

    Scanner - Epson Perfect V19 usb ( ... 0x13c)

    2019.08.08, Ubuntu updated.
    I have identical program behavior.
    Commenting on "# epson2 / # epson" in dll.conf has no effect.
    It still works the same.
    "Iscanimage" works without writing. "Xsane" works without preview.
    UPDATE:
    I uninstalled through synaptic all the "iscanimage" and "iscan" packages used previously.
    I downloaded (from epson) the iscan-gt-s650-boundle-1.0.1.x64.deb version.
    I installed "./install.sh --without-network".
    I did not delete "/etc/udev/rules.d/79-udev-epson.rules"
    works "xsane" (with preview), iscan, simple-scan, ..

    ps.
    root@abaki5:/alt/packages_ubu/scaner-epson-v19# scanimage -L
    device `epkowa:interpreter:001:006' is a Epson Perfection V19 flatbed scanner

  6. #26
    Join Date
    Mar 2016
    Beans
    62

    Re: Epson scanner driver not working

    I read all the comments here I still can't get it to work. I downloaded and ran the install.sh with no errors. How am I still getting this:

    I have an Epson v37 scanner:

    I'm in 18.04

    Code:
    
    
    bog@bog-Lenovo-Product:~/Downloads/imagescan-bundle-ubuntu-18.04-3.59.2.x64.deb$ lsusb | grep Epso
    Bus 003 Device 008: ID 04b8:014a Seiko Epson Corp.
    bog@bog-Lenovo-Product:~/Downloads/imagescan-bundle-ubuntu-18.04-3.59.2.x64.deb$ sudo sane-find-scanner
    
    
      # sane-find-scanner will now attempt to detect your scanner. If the
      # result is different from what you expected, first make sure your
      # scanner is powered up and properly connected to your computer.
    
    
      # No SCSI scanners found. If you expected something different, make sure that
      # you have loaded a kernel SCSI driver for your SCSI adapter.
    
    
    found USB scanner (vendor=0x04b8 [EPSON], product=0x014a [EPSON Perfection V37/V370]) at libusb:003:008
    could not fetch string descriptor: Pipe error
    could not fetch string descriptor: Pipe error
      # Your USB scanner was (probably) detected. It may or may not be supported by
      # SANE. Try scanimage -L and read the backend's manpage.
    
    
      # Not checking for parallel port scanners.
    
    
      # Most Scanners connected to the parallel port or other proprietary ports
      # can't be detected by this program.
    bog@bog-Lenovo-Product:~/Downloads/imagescan-bundle-ubuntu-18.04-3.59.2.x64.deb$ scanimage -L
    
    
    No scanners were identified. If you were expecting something different,
    check that the scanner is plugged in, turned on and detected by the
    sane-find-scanner tool (if appropriate). Please read the documentation
    which came with this software (README, FAQ, manpages).
    bog@bog-Lenovo-Product:~/Downloads/imagescan-bundle-ubuntu-18.04-3.59.2.x64.deb$
    Last edited by david503; August 22nd, 2019 at 09:09 PM.

  7. #27
    Join Date
    Mar 2006
    Location
    North Carolina
    Beans
    542

    Re: Epson scanner driver not working

    I have an Epson Perfection V600 Photo. I spent three days trying to solve this. I found my solution today here: https://askubuntu.com/questions/1038...detect-scanner

    All I needed was the first answer then all my scanning programs worked: Vuescan, Image Scan for Linux, Simple Scan, and Xsane. Good luck.

  8. #28
    Join Date
    Oct 2019
    Beans
    3

    Question Re: Epson scanner driver not working

    I am also having troubles. I just tried installing the driver for Epson Workforce DS-30 Portable Scanner on a fresh install of Ubuntu Mate 18.04. When I try to open Imagescan for Linux, I am getting the error, can't connect to scanner. And when I go into simple scan, I am getting the error, no scanners available. I have tried the "solution" found in this thread that several others have stated that worked for them, but with no luck. Below, is my output for lsusb, sane-find-scanner, and scanimage -L; any help/suggestions would be greatly appreciated.


    tricia@tricia-TECRA-C40-D:~$ lsusb
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 005: ID 8087:0a2b Intel Corp.
    Bus 001 Device 004: ID 04f2:b446 Chicony Electronics Co., Ltd
    Bus 001 Device 008: ID 04b8:0147 Seiko Epson Corp.
    Bus 001 Device 002: ID 0e8d:1887 MediaTek Inc.
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    tricia@tricia-TECRA-C40-D:~$ sudo sane-find-scanner
    [sudo] password for tricia:

    # sane-find-scanner will now attempt to detect your scanner. If the
    # result is different from what you expected, first make sure your
    # scanner is powered up and properly connected to your computer.

    # No SCSI scanners found. If you expected something different, make sure that
    # you have loaded a kernel SCSI driver for your SCSI adapter.

    found USB scanner (vendor=0x04b8 [Seiko Epson Corp. ], product=0x0147 [EPSON DS-30 ]) at libusb:001:008
    # Your USB scanner was (probably) detected. It may or may not be supported by
    # SANE. Try scanimage -L and read the backend's manpage.

    # Not checking for parallel port scanners.

    # Most Scanners connected to the parallel port or other proprietary ports
    # can't be detected by this program.
    tricia@tricia-TECRA-C40-D:~$ sudo scanimage -L
    device `epkowa:interpreter:001:008' is a Epson DS-30 flatbed scanner

  9. #29
    brian_p is offline May the Ubuntu Be With You!
    Join Date
    Apr 2008
    Location
    UK
    Beans
    1,236

    Re: Epson scanner driver not working

    The DS-30 uses iscan, not imagescan.
    Brian.

  10. #30
    Join Date
    Oct 2019
    Beans
    3

    Re: Epson scanner driver not working

    Quote Originally Posted by brian_p View Post
    The DS-30 uses iscan, not imagescan.
    I downloaded the driver from Epson's website after putting my model, ds-30, into the search: http://download.ebz.epson.net/dsc/du...342bbbad065d0c. However, what was installed, as stated in the menu is: "Image Scan! for Linux", to which I was referring to in my previous post. However, I assure you that the package name downloaded is iscan.

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