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Thread: 16.04 GT 710 Graphics card (gigabyte)-cant find driver

  1. #1
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    Jan 2013
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    16.04 GT 710 Graphics card (gigabyte)-cant find driver

    Hi,
    I've just installed a new graphics card Gigabyte GT710. I've searched the Nvidia site, and have installed (in tern) 340 & 384 Nvidia drivers. Desktop is running-but I have the lowest possible resolution without the option to select the preferred res of 1920×1080. Which Nvidia driver would better suit? Also I've have installed using the ppa repository.

    Thanks,

  2. #2
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    Xubuntu 24.04 Noble Numbat

    Re: 16.04 GT 710 Graphics card (gigabyte)-cant find driver

    psyclone; Hey -

    I run that same card on 16.04 ( Abit platform ) with no proprietary driver issues .
    Show us what you presently have installed:
    Code:
    sudo find / -name "NVIDIA-Linux-*"
    dpkg -l | grep -i nvidia*
    see what we have to cleanup and then install the proper driver :
    My use case:
    sysop@x1604:~$ lspci -nnk | grep -iA3 vga
    06:00.0 VGA compatible controller [0300]: NVIDIA Corporation GK208 [GeForce GT 710B] [10de:128b] (rev a1)
    Subsystem: eVga.com. Corp. Device [3842:2712]
    Kernel driver in use: nvidia
    Kernel modules: nvidiafb, nouveau, nvidia_384_drm, nvidia_384
    my thoughts on the matter
    THE current(cy) in Documentation:
    https://help.ubuntu.com/community/PopularPages

    Happy ubuntu'n !

  3. #3
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    Re: 16.04 GT 710 Graphics card (gigabyte)-cant find driver

    ~$ dpkg -l | grep -i nvidia*
    ii bbswitch-dkms 0.8-3ununtu1 amd64 Interface for toggling the power on NVIDIA Optimus video cards
    ii libcudal-340 340.1.4-0ubuntu0~gpu16.04.1 amd64 NVIDIA CUDA runtime library
    ii nvidia-340 340.104-0ubuntu0~gpu16.04.1 NVIDIA binary driver - version 340.104
    ii nvidia-opencl-icd-340 340.104-0ubuntu0~gpu16.04.1 amd64 NVIDIA OpenCL ICD
    ii nvidia-prime 0.8.2 Tools to enable NVIDIA's Prime
    ii nvidia-settings 387.22-0ubuntu~gpu16.04.1 amd64 Tool for configuring the NVIDIA graphics driver
    Last edited by psyclone; December 13th, 2017 at 04:41 AM. Reason: had not completed post

  4. #4
    Join Date
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    Hidden!
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    Kubuntu

    Re: 16.04 GT 710 Graphics card (gigabyte)-cant find driver

    Looks like you have both 340 & 387 installed.
    You have to totally purge one install before installing another.

    Updated driver search by nVidia model, do not download, just check correct driver version
    http://www.geforce.com/drivers

    Looks like it still uses the newest or 384 series.
    Did you get 387 from ppa?


    If you have installed any version, you must purge first, old will conflict with new as new install does not overwrite old version.
    sudo apt-get remove --purge nvidia-*
    sudo apt-get purge nvidia* bumblebee primus bbswitch-dkms
    This xorg file may not exist, so if error that would be ok
    sudo mv /etc/X11/xorg.conf /etc/X11/xorg.conf.backup


    sudo ubuntu-drivers devices
    If you just want default version - recommended one
    sudo ubuntu-drivers autoinstall
    Or you can manually choose any in list.
    sudo apt-get install nvidia-XXX
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  5. #5
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    Re: 16.04 GT 710 Graphics card (gigabyte)-cant find driver

    Hi, Thanks for your post.
    Yes I installed drivers using ppa. I'll try purging all nvidia drivers and let you know.

    Hi,
    Thanks again for your post. But I ran the following (below), but the problem still persists i.e. I can't increase the resolution. Before installing the 384 driver from ppa repository, I checked to see if all the Nvidia components were removed: and they were. So the 384 drive is only driver installed currently. I'm running dvi lead to monitor, does that matter?

    sudo apt-get remove --purge nvidia-*
    sudo apt-get purge nvidia* bumblebee primus bbswitch-dkms
    Last edited by howefield; December 28th, 2017 at 07:39 AM. Reason: posts combined.

  6. #6
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    Re: 16.04 GT 710 Graphics card (gigabyte)-cant find driver

    psyclone; Hummm .....

    show us :
    Code:
    dpkg -l | grep -i nvidia*
    sudo lshw -C display
    cat /var/log/gpu-manager.log
    find that cause -
    gotta be a reason
    THE current(cy) in Documentation:
    https://help.ubuntu.com/community/PopularPages

    Happy ubuntu'n !

  7. #7
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    Re: 16.04 GT 710 Graphics card (gigabyte)-cant find driver

    Code:
    ~$ dpkg -l | grep -i nvidia*
    ii  bbswitch-dkms                                               0.8-3ubuntu1                                 amd64        Interface for toggling the power on NVIDIA Optimus video cardsii  libcuda1-384                                                384.98-0ubuntu0~gpu16.04.1                   amd64        NVIDIA CUDA runtime library
    ii  nvidia-384                                                  384.98-0ubuntu0~gpu16.04.1                   amd64        NVIDIA binary driver - version 384.98
    ii  nvidia-opencl-icd-384                                       384.98-0ubuntu0~gpu16.04.1                   amd64        NVIDIA OpenCL ICD
    ii  nvidia-prime                                                0.8.2                                        amd64        Tools to enable NVIDIA's Prime
    ii  nvidia-settings                                             387.22-0ubuntu0~gpu16.04.1                   amd64        Tool for configuring the NVIDIA graphics driver
    Code:
    e2-desktop@e2desktop-System-Product-Name:~$ sudo lshw -C display
    [sudo] password for e2-desktop: 
      *-display UNCLAIMED     
           description: VGA compatible controller
           product: NVIDIA Corporation
           vendor: NVIDIA Corporation
           physical id: 0
           bus info: pci@0000:01:00.0
           version: a1
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress vga_controller bus_master cap_list
           configuration: latency=0
           resources: memory:fd000000-fdffffff memory:e8000000-efffffff memory:e6000000-e7ffffff ioport:dc00(size=128) memory:fea00000-fea7ffff
    Code:
    e2-desktop@e2desktop-System-Product-Name:~$ cat /var/log/gpu-manager.log
    log_file: /var/log/gpu-manager.log
    last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
    new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
    can't access /run/u-d-c-nvidia-was-loaded file
    can't access /run/u-d-c-fglrx-was-loaded file
    Looking for fglrx modules in /lib/modules/3.13.0-91-generic/updates/dkms
    Looking for nvidia modules in /lib/modules/3.13.0-91-generic/updates/dkms
    Is nvidia loaded? no
    Was nvidia unloaded? no
    Is nvidia blacklisted? no
    Is fglrx loaded? no
    Was fglrx unloaded? no
    Is fglrx blacklisted? no
    Is intel loaded? no
    Is radeon loaded? no
    Is radeon blacklisted? no
    Is amdgpu loaded? no
    Is amdgpu blacklisted? no
    Is nouveau loaded? no
    Is nouveau blacklisted? yes
    Is fglrx kernel module available? no
    Is nvidia kernel module available? no
    Vendor/Device Id: 10de:128b
    BusID "PCI:1@0:0:0"
    Is boot vga? yes
    Error: can't access /sys/bus/pci/devices/0000:01:00.0/driver
    The device is not bound to any driver. Skipping...
    Error : Failed to open /dev/dri
    Error : Failed to open /dev/dri
    Error : Failed to open /dev/dri
    Error : Failed to open /dev/dri
    Does it require offloading? no
    last cards number = 0
    Has amd? no
    Has intel? no
    Has nvidia? no
    How many cards? 0
    Has the system changed? No
    main_arch_path x86_64-linux-gnu, other_arch_path i386-linux-gnu
    Current alternative: /usr/lib/x86_64-linux-gnu/mesa/ld.so.conf
    Current core alternative: (null)
    Current egl alternative: /usr/lib/x86_64-linux-gnu/mesa-egl/ld.so.conf
    Is nvidia enabled? no
    Is nvidia egl enabled? no
    Is fglrx enabled? no
    Is mesa enabled? yes
    Is mesa egl enabled? yes
    Is pxpress enabled? no
    Is prime enabled? no
    Is prime egl enabled? no
    Is nvidia available? yes
    Is nvidia egl available? no
    Is fglrx available? no
    Is fglrx-core available? no
    Is mesa available? yes
    Is mesa egl available? yes
    Is pxpress available? no
    Is prime available? yes
    Is prime egl available? no
    Last edited by howefield; December 28th, 2017 at 07:40 AM. Reason: added code tags.

  8. #8
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    Re: 16.04 GT 710 Graphics card (gigabyte)-cant find driver

    psyclonel Well ! Not -

    That do tell the tale that the nvidia graphic's module (driver) is not loaded .
    The question now is why not ?

    OK, is this a EFI system ? and if so we will require that 'secure boot ' be disabled in the bios ( firmware ) settings. Confirm the state of ' secure boot ' and we continue to troubleshoot .


    Confirm at this time also that the system sees the hardware and it is identified:
    Post back the outputs -Between Code Tags - of
    code tag tutorial:
    http://ubuntuforums.org/showthread.p...8#post12776168
    Code:
     lspci -nnk | grep -iA3 vga
    gotta be a reason
    THE current(cy) in Documentation:
    https://help.ubuntu.com/community/PopularPages

    Happy ubuntu'n !

  9. #9
    Join Date
    Jan 2013
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    59

    Re: 16.04 GT 710 Graphics card (gigabyte)-cant find driver

    Thanks for your patience. The 'boot security settings' only has the option(s) to set two type of passwords, none of which are currently set. I'm not sure if that answers your question about the 'efi system' though.

    Code:
    e2-desktop@e2desktop-System-Product-Name:~$ sudo lspci -nnk | grep -iA3 vga
    [sudo] password for e2-desktop: 
    01:00.0 VGA compatible controller [0300]: NVIDIA Corporation Device [10de:128b] (rev a1)
        Subsystem: Gigabyte Technology Co., Ltd Device [1458:36fa]
        Kernel modules: nvidiafb, nouveau
    01:00.1 Audio device [0403]: NVIDIA Corporation GK208 HDMI/DP Audio Controller [10de:0e0f] (rev a1)

  10. #10
    Join Date
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    Xubuntu 24.04 Noble Numbat

    Re: 16.04 GT 710 Graphics card (gigabyte)-cant find driver

    psyclone; Hummm ...

    Really strange that the module for nvidia is not available .
    Show me :
    Code:
    cat /etc/fstab
    [ -d /sys/firmware/efi ] && echo UEFI || echo BIOS
    sudo find / -name "NVIDIA-Linux-*"
    Let's see if EFI is a factor and if OEM plays a part .

    With this knowledge, we see where we go to next .

    all in the pprocess
    THE current(cy) in Documentation:
    https://help.ubuntu.com/community/PopularPages

    Happy ubuntu'n !

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