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Thread: ubuntu 17.10 not recognised my sound card

  1. #11
    Join Date
    Nov 2017
    Beans
    6

    Re: ubuntu 17.10 not recognised my sound card

    How can I try the latest kernel 4.15.x???

  2. #12
    Join Date
    Nov 2017
    Beans
    6

    Re: ubuntu 17.10 not recognised my sound card

    unfortunately, I updated my kernel 4.15 but ubuntu didn't recognise my sound card..

    my alsa information-script is below:
    !!################################
    !!ALSA Information Script v 0.4.64
    !!################################

    !!Script ran on: Fri Dec 8 21:24:33 UTC 2017


    !!Linux Distribution
    !!------------------

    Ubuntu 17.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 17.10" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 17.10" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=artful


    !!DMI Information
    !!---------------

    Manufacturer: CASPER BILGISAYAR
    Product Name: N360
    Product Version: CASPER BILGISAYAR
    Firmware Version: 5.6.5
    Board Vendor: CASPER BILGISAYAR
    Board Name: N360


    !!ACPI Device Status Information
    !!---------------

    /sys/bus/acpi/devices/10EC5640:00/status 15
    /sys/bus/acpi/devices/80860F0A:00/status 15
    /sys/bus/acpi/devices/80860F0A:01/status 15
    /sys/bus/acpi/devices/80860F14:00/status 15
    /sys/bus/acpi/devices/80860F14:02/status 15
    /sys/bus/acpi/devices/80860F28:00/status 15
    /sys/bus/acpi/devices/80860F41:00/status 15
    /sys/bus/acpi/devices/80860F41:01/status 15
    /sys/bus/acpi/devices/80860F41:02/status 15
    /sys/bus/acpi/devices/80860F41:03/status 15
    /sys/bus/acpi/devices/80860F41:04/status 15
    /sys/bus/acpi/devices/FTSC1000:00/status 15
    /sys/bus/acpi/devices/INT0002:00/status 15
    /sys/bus/acpi/devices/INT3396:00/status 15
    /sys/bus/acpi/devices/INT33BB:00/status 15
    /sys/bus/acpi/devices/INT33F4:00/status 15
    /sys/bus/acpi/devices/INT33FC:00/status 15
    /sys/bus/acpi/devices/INT33FC:01/status 15
    /sys/bus/acpi/devices/INT33FC:02/status 15
    /sys/bus/acpi/devices/INT33FE:00/status 15
    /sys/bus/acpi/devices/INT3400:00/status 15
    /sys/bus/acpi/devices/INT3401:00/status 15
    /sys/bus/acpi/devices/INT3403:02/status 15
    /sys/bus/acpi/devices/INT3403:03/status 15
    /sys/bus/acpi/devices/INT3403:04/status 15
    /sys/bus/acpi/devices/INT3403:06/status 15
    /sys/bus/acpi/devices/INT3403:07/status 15
    /sys/bus/acpi/devices/INT3403:08/status 15
    /sys/bus/acpi/devices/INT3406:00/status 15
    /sys/bus/acpi/devices/INT3407:00/status 15
    /sys/bus/acpi/devices/INT3407:01/status 15
    /sys/bus/acpi/devices/INT3407:02/status 15
    /sys/bus/acpi/devices/INTCFD9:00/status 15
    /sys/bus/acpi/devices/INTL9C60:00/status 15
    /sys/bus/acpi/devices/INTL9C60:01/status 15
    /sys/bus/acpi/devices/LNXPOWER:00/status 15
    /sys/bus/acpi/devices/LNXPOWER:01/status 1
    /sys/bus/acpi/devices/LNXPOWER:02/status 1
    /sys/bus/acpi/devices/LNXPOWER:03/status 2
    /sys/bus/acpi/devices/LNXPOWER:04/status 2
    /sys/bus/acpi/devices/MSFT0101:00/status 15
    /sys/bus/acpi/devices/OBDA8723:00/status 15
    /sys/bus/acpi/devices/OVTI2680:00/status 15
    /sys/bus/acpi/devices/PNP0103:00/status 15
    /sys/bus/acpi/devices/PNP0501:00/status 15
    /sys/bus/acpi/devices/PNP0C0A:01/status 31
    /sys/bus/acpi/devices/PNP0C0D:00/status 15
    /sys/bus/acpi/devices/PNP0C0F:00/status 9
    /sys/bus/acpi/devices/PNP0C0F:01/status 9
    /sys/bus/acpi/devices/PNP0C0F:02/status 9
    /sys/bus/acpi/devices/PNP0C0F:03/status 9
    /sys/bus/acpi/devices/PNP0C0F:04/status 9
    /sys/bus/acpi/devices/PNP0C0F:05/status 9
    /sys/bus/acpi/devices/PNP0C0F:06/status 9
    /sys/bus/acpi/devices/PNP0C0F:07/status 9
    /sys/bus/acpi/devices/SMO8500:00/status 15
    /sys/bus/acpi/devices/device:0a/status 15
    /sys/bus/acpi/devices/device:0f/status 15
    /sys/bus/acpi/devices/device:32/status 15
    /sys/bus/acpi/devices/device:33/status 15


    !!Kernel Information
    !!------------------

    Kernel release: 4.15.0-999-lowlatency
    Operating System: GNU/Linux
    Architecture: x86_64
    Processor: x86_64
    SMP Enabled: Yes


    !!ALSA Version
    !!------------

    Driver version: k4.15.0-999-lowlatency
    Library version: 1.1.3
    Utilities version: 1.1.3


    !!Loaded ALSA modules
    !!-------------------

    snd_hdmi_lpe_audio


    !!Sound Servers on this system
    !!----------------------------

    Pulseaudio:
    Installed - Yes (/usr/bin/pulseaudio)
    Running - Yes


    !!Soundcards recognised by ALSA
    !!-----------------------------

    0 [Audio ]: HdmiLpeAudio - Intel HDMI/DP LPE Audio
    Intel HDMI/DP LPE Audio


    !!PCI Soundcards installed in the system
    !!--------------------------------------



    !!Advanced information - PCI Vendor/Device/Subsystem ID's
    !!-------------------------------------------------------



    !!Modprobe options (Sound related)
    !!--------------------------------

    snd_pcsp: index=-2
    snd_usb_audio: index=-2
    snd_atiixp_modem: index=-2
    snd_intel8x0m: index=-2
    snd_via82xx_modem: index=-2
    snd_atiixp_modem: index=-2
    snd_intel8x0m: index=-2
    snd_via82xx_modem: index=-2
    snd_usb_audio: index=-2
    snd_usb_caiaq: index=-2
    snd_usb_ua101: index=-2
    snd_usb_us122l: index=-2
    snd_usb_usx2y: index=-2
    snd_cmipci: mpu_port=0x330 fm_port=0x388
    snd_pcsp: index=-2
    snd_usb_audio: index=-2


    !!Loaded sound module options
    !!---------------------------

    !!Module: snd_hdmi_lpe_audio
    id : (null)
    index : -1


    !!ALSA Device nodes
    !!-----------------

    crw-rw---- 1 root audio 116, 2 Dec 8 23:42 /dev/snd/controlC0
    crw-rw---- 1 root audio 116, 3 Dec 9 00:12 /dev/snd/pcmC0D0p
    crw-rw---- 1 root audio 116, 4 Dec 8 23:42 /dev/snd/pcmC0D1p
    crw-rw---- 1 root audio 116, 1 Dec 8 23:42 /dev/snd/seq
    crw-rw---- 1 root audio 116, 33 Dec 8 23:42 /dev/snd/timer

    /dev/snd/by-path:
    total 0
    drwxr-xr-x 2 root root 60 Dec 8 23:42 .
    drwxr-xr-x 3 root root 160 Dec 8 23:42 ..
    lrwxrwxrwx 1 root root 12 Dec 8 23:42 pci-0000:00:02.0-platform-hdmi-lpe-audio -> ../controlC0


    !!Aplay/Arecord output
    !!--------------------

    APLAY

    **** List of PLAYBACK Hardware Devices ****
    card 0: Audio [Intel HDMI/DP LPE Audio], device 0: HdmiLpeAudio [Intel HDMI/DP LPE Audio]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 0: Audio [Intel HDMI/DP LPE Audio], device 1: HdmiLpeAudio [Intel HDMI/DP LPE Audio]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

    ARECORD

    **** List of CAPTURE Hardware Devices ****

    !!Amixer output
    !!-------------

    !!-------Mixer controls for card 0 [Audio]

    Card hw:0 'Audio'/'Intel HDMI/DP LPE Audio'
    Mixer name : ''
    Components : ''
    Controls : 10
    Simple ctrls : 0


    !!Alsactl output
    !!--------------

    --startcollapse--
    state.Audio {
    control.1 {
    iface PCM
    name 'IEC958 Playback Mask'
    value ffffffff000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00
    comment {
    access read
    type IEC958
    count 1
    }
    }
    control.2 {
    iface PCM
    name 'IEC958 Playback Default'
    value '0000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 000'
    comment {
    access 'read write'
    type IEC958
    count 1
    }
    }
    control.3 {
    iface PCM
    name ELD
    value '0000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 0000000'
    comment {
    access 'read volatile'
    type BYTES
    count 128
    }
    }
    control.4 {
    iface PCM
    name 'Playback Channel Map'
    value.0 0
    value.1 0
    value.2 0
    value.3 0
    value.4 0
    value.5 0
    value.6 0
    value.7 0
    comment {
    access read
    type INTEGER
    count 8
    range '0 - 36'
    }
    }
    control.5 {
    iface CARD
    name 'HDMI/DP,pcm=0 Jack'
    value false
    comment {
    access read
    type BOOLEAN
    count 1
    }
    }
    control.6 {
    iface PCM
    device 1
    name 'IEC958 Playback Mask'
    value ffffffff000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00
    comment {
    access read
    type IEC958
    count 1
    }
    }
    control.7 {
    iface PCM
    device 1
    name 'IEC958 Playback Default'
    value '0000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 000'
    comment {
    access 'read write'
    type IEC958
    count 1
    }
    }
    control.8 {
    iface PCM
    device 1
    name ELD
    value '0000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000 0000000'
    comment {
    access 'read volatile'
    type BYTES
    count 128
    }
    }
    control.9 {
    iface PCM
    device 1
    name 'Playback Channel Map'
    value.0 0
    value.1 0
    value.2 0
    value.3 0
    value.4 0
    value.5 0
    value.6 0
    value.7 0
    comment {
    access read
    type INTEGER
    count 8
    range '0 - 36'
    }
    }
    control.10 {
    iface CARD
    name 'HDMI/DP,pcm=1 Jack'
    value false
    comment {
    access read
    type BOOLEAN
    count 1
    }
    }
    }
    --endcollapse--


    !!All Loaded Modules
    !!------------------

    Module
    btrfs
    zstd_compress
    xor
    raid6_pq
    ufs
    qnx4
    hfsplus
    hfs
    minix
    ntfs
    msdos
    jfs
    xfs
    libcrc32c
    cmdlinepart
    intel_spi_platform
    intel_spi
    spi_nor
    joydev
    mtd
    axp288_fuel_gauge
    axp288_charger
    extcon_axp288
    axp288_adc
    axp20x_pek
    gpio_keys
    intel_rapl
    intel_soc_dts_thermal
    intel_powerclamp
    coretemp
    nls_iso8859_1
    kvm_intel
    kvm
    irqbypass
    snd_hdmi_lpe_audio
    punit_atom_debug
    snd_pcm
    crct10dif_pclmul
    crc32_pclmul
    snd_seq_midi
    snd_seq_midi_event
    ghash_clmulni_intel
    snd_rawmidi
    pcbc
    aesni_intel
    snd_seq
    aes_x86_64
    crypto_simd
    glue_helper
    cryptd
    intel_cstate
    snd_seq_device
    snd_timer
    input_leds
    r8723bs
    hid_multitouch
    snd
    mei_txe
    mei
    soundcore
    lpc_ich
    cfg80211
    mac_hid
    dw_dmac
    kxcjk_1013
    dw_dmac_core
    tpm_crb
    soc_button_array
    industrialio_triggered_buffer
    processor_thermal_device
    dptf_power
    int3406_thermal
    kfifo_buf
    int3400_thermal
    intel_soc_dts_iosf
    int3403_thermal
    int340x_thermal_zone
    axp20x_i2c
    acpi_thermal_rel
    pwm_lpss_platform
    axp20x
    pwm_lpss
    intel_int0002_vgpio
    industrialio
    8250_dw
    intel_cht_int33fe
    acpi_pad
    parport_pc
    ppdev
    lp
    parport
    ip_tables
    x_tables
    autofs4
    hid_generic
    usbhid
    i915
    mmc_block
    i2c_algo_bit
    drm_kms_helper
    syscopyarea
    sysfillrect
    sysimgblt
    fb_sys_fops
    drm
    video
    i2c_hid
    hid
    sdhci_acpi
    sdhci


    !!ALSA/HDA dmesg
    !!--------------

    [ 6.649709] i2c_hid i2c-FTSC1000:00: failed to change power setting.
    [ 6.804374] input: Intel HDMI/DP LPE Audio HDMI/DP,pcm=0 as /devices/pci0000:00/0000:00:02.0/hdmi-lpe-audio/sound/card0/input7
    [ 6.804578] input: Intel HDMI/DP LPE Audio HDMI/DP,pcm=1 as /devices/pci0000:00/0000:00:02.0/hdmi-lpe-audio/sound/card0/input8
    [ 7.058780] (NULL device *): hwmon_device_register() is deprecated. Please convert the driver to use hwmon_device_register_with_info().


    Last edited by volkanadana; December 8th, 2017 at 10:29 PM.

  3. #13
    Join Date
    Mar 2005
    Beans
    274
    Distro
    Kubuntu Development Release

    Re: ubuntu 17.10 not recognised my sound card

    What device do you have? These 2-in-1s often run Intel Atom/Baytrail or other systems with the entire thing all on one chip - including sound. The have notoriously poor to non-existent sound support, but some specific devices do have working audio with tweaks and workarounds.


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