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Thread: The system freeze without reason

  1. #1
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    The system freeze without reason

    This is my system:
    Code:
    $ uname -a
    Linux xxx 4.10.0-28-generic #32~16.04.2-Ubuntu SMP Thu Jul 20 10:19:48 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
    $ lsb_release -a
    No LSB modules are available.
    Distributor ID:    Ubuntu
    Description:    Ubuntu 16.04.3 LTS
    Release:    16.04
    Codename:    xenial
    Lately my system has freeze! My only option is push reset physic button. I wonder know where and how can I discovery why my system freeze. When system freeze I was only execute two tabs on broswer Vivaldi.
    Thanks

  2. #2
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    Re: The system freeze without reason

    Just wondering if it's got anything to do with the fact you've manually installed another kernel which is not the default 16.04.3 kernel. Did you have this issue when you were running on the regular 16.04.3 kernel? Before you manually installed the newer 4.10 kernel?

    I am running 16.04.3 and it is currently using 4.4.0-97-generic. Reboot, select that kernel from the options list and see if you get the same issues. If not, it's the kernel. If so, time to dig deeper.

  3. #3
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    Re: The system freeze without reason

    Quote Originally Posted by Bucky Ball View Post
    Just wondering if it's got anything to do with the fact you've manually installed another kernel which is not the default 16.04.3 kernel. ...
    I'm on 16.04.3 as well:
    Code:
    $ uname -a
    Linux aes-Inspiron-15-3567 4.10.0-37-generic #41~16.04.1-Ubuntu SMP Fri Oct 6 22:42:59 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux                       
    $ lsb_release -a                                                                                                                          
    No LSB modules are available.                                                                                                                        
    Distributor ID: Ubuntu                                                                                                                               
    Description:    Ubuntu 16.04.3 LTS                                                                                                                   
    Release:        16.04                                                                                                                                
    Codename:       xenial                                                                                                                               
    $
    And I haven't installed any kernel by myself. Those users who start with a clean install of 16.04 (original) and keep on upgrading will have the kernel version you have.
    Those who install from 16.04.2 or 16.04.3 and keep on upgrading will have higher kernel versions. See https://wiki.ubuntu.com/Kernel/LTSEnablementStack
    Last edited by vasa1; October 18th, 2017 at 10:40 AM.

  4. #4
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    Re: The system freeze without reason

    Quote Originally Posted by vasa1 View Post
    Those users who start with a clean install on 16.04 (original) and keep on upgrading will have the kernel version you have.
    Those who install from 16.04.2 or 16.04.3 and keep on upgrading will have higher kernel versions.
    Ah ha. Thanks for that.

    Carry on.

  5. #5
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    Re: The system freeze without reason

    Hello,

    Should I run this command?
    Code:
    $ sudo apt-get install --install-recommends linux-generic-hwe-16.04 xserver-xorg-hwe-16.04
    Reading package lists... Done
    Building dependency tree       
    Reading state information... Done
    xserver-xorg-hwe-16.04 is already the newest version (1:7.7+16ubuntu3~16.04.1).
    The following additional packages will be installed:
      linux-headers-4.10.0-37 linux-headers-4.10.0-37-generic
      linux-headers-generic-hwe-16.04 linux-image-4.10.0-37-generic
      linux-image-extra-4.10.0-37-generic linux-image-generic-hwe-16.04
    Suggested packages:
      fdutils linux-tools
    The following NEW packages will be installed:
      linux-headers-4.10.0-37 linux-headers-4.10.0-37-generic
      linux-image-4.10.0-37-generic linux-image-extra-4.10.0-37-generic
    The following packages will be upgraded:
      linux-generic-hwe-16.04 linux-headers-generic-hwe-16.04
      linux-image-generic-hwe-16.04
    3 upgraded, 4 newly installed, 0 to remove and 26 not upgraded.
    Need to get 61,2 MB of archives.
    After this operation, 308 MB of additional disk space will be used.
    Do you want to continue? [Y/n]
    This means which I have a beta kernel and I need downgrade to stable version kernel?
    Thanks

  6. #6
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    Re: The system freeze without reason

    Should I run this command?
    Are those packages not installed already?
    Wouldn't a simple
    Code:
    sudo apt update && sudo apt full-upgrade
    update those?

    This means which I have a beta kernel and I need downgrade to stable version kernel?
    No, the hwe kernels are stable.
    They are not in any way beta.
    Splat Double Splat Triple Splat
    Earn Your Keep
    Don't mind me, I'm only passing through.
    Once in a blue moon, I'm actually helpful
    .

  7. #7
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    Re: The system freeze without reason

    Older configuration:
    Code:
    $ uname -a
    Linux xxx 4.10.0-28-generic #32~16.04.2-Ubuntu SMP Thu Jul 20 10:19:48 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
    $ lsb_release -a
    No LSB modules are available.
    Distributor ID:    Ubuntu
    Description:    Ubuntu 16.04.3 LTS
    Release:    16.04
    Codename:    xenial
    After run sudo apt update && sudo apt full-upgrade:
    Code:
    $ uname -a
    Linux xxx 4.10.0-28-generic #32~16.04.2-Ubuntu SMP Thu Jul 20 10:19:48 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
    $ lsb_release -a
    No LSB modules are available.
    Distributor ID:    Ubuntu
    Description:    Ubuntu 16.04.3 LTS
    Release:    16.04
    Codename:    xenial

    It's the same?
    Thanks

    [UPGRADE]

    This is means which my version kernel it is correct?

  8. #8
    Join Date
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    Re: The system freeze without reason

    On a fully updated 16.04.3, I have
    Code:
    $ uname -a
    Linux aes-Inspiron-15-3567 4.10.0-37-generic #41~16.04.1-Ubuntu SMP Fri Oct 6 22:42:59 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

  9. #9
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    Re: The system freeze without reason

    uname -a change requires a reboot.
    Splat Double Splat Triple Splat
    Earn Your Keep
    Don't mind me, I'm only passing through.
    Once in a blue moon, I'm actually helpful
    .

  10. #10
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    Re: The system freeze without reason

    Now I understood. After turn off my system and back here to read the post I run command uname -a and result was this:
    Code:
    $ uname -a
    Linux xxx 4.10.0-37-generic #41~16.04.1-Ubuntu SMP Fri Oct 6 22:42:59 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
    This means which the system supposedly don't will be freeze anymore! But if this is occur what can I do to monitor the supposedly cause of the problem?
    Thanks

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