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Thread: HP 17-bs011dx with Realtek RTL8723DE will not connect to wifi

  1. #71
    Join Date
    Nov 2017
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    4

    Re: HP 17-bs011dx with Realtek RTL8723DE will not connect to wifi

    Hi again,
    You give me the link to the same branch ????
    Error in terminal
    ~$ sudo dkms add ./rtl8723deError! DKMS tree already contains: rtl8723de-5.1.1.8_21285.20171026_COEX20170111-1414
    You cannot add the same module/version combo more than once.

  2. #72
    Join Date
    May 2014
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    11,141
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    Ubuntu 20.04 Focal Fossa

    Re: HP 17-bs011dx with Realtek RTL8723DE will not connect to wifi

    Try this and then use the dkms commands from above
    Code:
    sudo dkms uninstall rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414
    sudo dkms remove rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414 --all

  3. #73
    Join Date
    Jan 2018
    Beans
    2

    Re: HP 17-bs011dx with Realtek RTL8723DE will not connect to wifi

    Hi,
    I am using Ubuntu 17.10 64 bits with rtl8723 adapter on hp 17-bs075nf with Windows10 dualboot. Unfortunately, like other people the adapter was not recognized by default in Ubuntu
    I am trying to install your driver with your procedure:
    Code:
    cd
    sudo apt-get install build-essential git dkms
    git clone https://github.com/jeremyb31/rtl8723de.git
    sudo dkms add ./rtl8723de
    sudo dkms install rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414
    Then reboot.
    Adapter still not seen by ubuntu.
    The odd thing is, while installing Ubuntu from a usb-stick, it was able to connect to the WiFi. But on reboot, no adapter found...
    I tried:
    Code:
    sudo modprobe -v rtl8723de
    insmod /lib/modules/4.13.0-25-generic/updates/dkms/rtl8723de.ko 
    modprobe: ERROR: could not insert 'rtl8723de': Required key not available
    Code:
    dmesg | grep rtl
    [   11.170898] Bluetooth: hci0: rtl: examining hci_ver=08 hci_rev=000d lmp_ver=08 lmp_subver=8723
    [   11.170902] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_config.bin
    [   11.172389] bluetooth hci0: Direct firmware load for rtl_bt/rtl8723b_config.bin failed with error -2
    [   11.172396] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_fw.bin
    Did I miss something? Thanks for your help

  4. #74
    Join Date
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    11,141
    Distro
    Ubuntu 20.04 Focal Fossa

    Re: HP 17-bs011dx with Realtek RTL8723DE will not connect to wifi

    edy14, Go into UEFI/BIOS settings and disable secure boot, then the driver should work

  5. #75
    Join Date
    Nov 2017
    Beans
    4

    Re: HP 17-bs011dx with Realtek RTL8723DE will not connect to wifi

    Hi Jeremy,
    Following your info (uninstall, remove, reinstall)
    Not yet working.
    Testing:

    sudo modprobe -v rtl8723de
    insmod /lib/modules/4.10.0-42-generic/updates/dkms/rtl8723de.ko
    modprobe: ERROR: could not insert 'rtl8723de': Required key not available

    dmesg | grep rtl
    [ 18.669046] Bluetooth: hci0: rtl: examining hci_ver=08 hci_rev=000d lmp_ver=08 lmp_subver=8723
    [ 18.669048] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_config.bin
    [ 18.683851] bluetooth hci0: Direct firmware load for rtl_bt/rtl8723b_config.bin failed with error -2
    [ 18.683855] Bluetooth: hci0: Failed to load rtl_bt/rtl8723b_config.bin
    [ 18.683859] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_fw.bin
    [ 19.845823] Bluetooth: hci0: rtl: examining hci_ver=08 hci_rev=000d lmp_ver=08 lmp_subver=8723
    [ 19.845825] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_config.bin
    [ 19.845843] bluetooth hci0: Direct firmware load for rtl_bt/rtl8723b_config.bin failed with error -2
    [ 19.845844] Bluetooth: hci0: Failed to load rtl_bt/rtl8723b_config.bin
    [ 19.845848] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_fw.bin


    After this, in in the bios disable secure boot and reboot again and gave the same message.
    Adapter still not working ...
    Any idea ?
    Thx,
    Olivier

  6. #76
    Join Date
    Nov 2017
    Beans
    4

    Re: HP 17-bs011dx with Realtek RTL8723DE will not connect to wifi

    Ok it works now !!!!
    Changes in the BIOS was not saved !!!
    Many thanks for your help.
    Olivier

  7. #77
    Join Date
    Jan 2018
    Beans
    2

    Re: HP 17-bs011dx with Realtek RTL8723DE will not connect to wifi

    Quote Originally Posted by edy14 View Post
    Hi,
    I am using Ubuntu 17.10 64 bits with rtl8723 adapter on hp 17-bs075nf with Windows10 dualboot. Unfortunately, like other people the adapter was not recognized by default in Ubuntu
    I am trying to install your driver with your procedure:
    Code:
    cd
    sudo apt-get install build-essential git dkms
    git clone https://github.com/jeremyb31/rtl8723de.git
    sudo dkms add ./rtl8723de
    sudo dkms install rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414
    Then reboot.
    Adapter still not seen by ubuntu.
    The odd thing is, while installing Ubuntu from a usb-stick, it was able to connect to the WiFi. But on reboot, no adapter found...
    Did I miss something? Thanks for your help
    Thank you! I missed the step:
    Go into UEFI/BIOS settings and disable secure boot, then the driver should work
    It works! Thank you so much!

  8. #78
    Join Date
    Aug 2011
    Location
    Berlin, Germany
    Beans
    7,975
    Distro
    Ubuntu Mate 20.04 Focal Fossa

    Re: HP 17-bs011dx with Realtek RTL8723DE will not connect to wifi

    Found one issue in the German forum, firmware was not available. After the installation process run

    Code:
    sudo cp /usr/src/rtlwifi-new-0.6/firmware/rtlwifi/* /lib/firmware/rtlwifi/
    Antenna selection via

    Code:
    echo "options rtl8723de ant_sel=2" | sudo tee /etc/modprobe.d/rtl8723de.conf

  9. #79
    Join Date
    May 2014
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    Distro
    Ubuntu 20.04 Focal Fossa

    Re: HP 17-bs011dx with Realtek RTL8723DE will not connect to wifi

    Larry Finger may have updated his github source for the firnware, strange that nobody had firmware or antenna select issues with the smlinux code from github

  10. #80
    Join Date
    Nov 2011
    Beans
    2

    Re: HP 17-bs011dx with Realtek RTL8723DE will not connect to wifi

    Hi guys
    I'm in the same case as @edy14, I have the same laptop and having the same config Ubuntu 17.10 64 bits- hp 17-bs075nf
    I started by disabling the secure boot
    I ran those steps :

    Code:
    sudo apt-get install build-essential git dkms
    git clone https://github.com/jeremyb31/rtl8723de.git
    sudo dkms add ./rtl8723de
    sudo dkms install rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414
    but at the final command I got a nice:

    Code:
    Kernel preparation unnecessary for this kernel.  Skipping...
    
    Building module:
    cleaning build area...
    'make' all KVER=4.13.0-26-generic...(bad exit status: 2)
    ERROR (dkms apport): binary package for rtl8723de: 5.1.1.8_21285.20171026_COEX20170111-1414 not found
    Error! Bad return status for module build on kernel: 4.13.0-26-generic (x86_64)
    Consult /var/lib/dkms/rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414/build/make.log for more information.
    And
    Code:
    cat /var/lib/dkms/rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414/build/make.log
    DKMS make.log for rtl8723de-5.1.1.8_21285.20171026_COEX20170111-1414 for kernel 4.13.0-26-generic (x86_64)
    Son Jan 21 12:32:08 CET 2018
    make ARCH=x86_64 CROSS_COMPILE= -C /lib/modules/4.13.0-26-generic/build M=/var/lib/dkms/rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414/build  modules
    make[1]: Entering directory '/lib/modules/4.13.0-26-generic/build'
    make[1]: Makefile: No such file or directory
    make[1]: *** No rule to make target 'Makefile'.  Stop.
    make[1]: Leaving directory '/lib/modules/4.13.0-26-generic/build'
    Makefile:1884: recipe for target 'modules' failed
    make: *** [modules] Error 2
    And indeed there no directory '/lib/modules/4.13.0-26-generic/build'

    Here are some other details that may help :


    Code:
    uname -r
    4.13.0-26-generic
    Code:
     cd /usr/src/
    linux-headers-4.13.0-25/                            linux-headers-4.13.0-25-generic/
    There is no 'linux-headers-4.13.0-26-generic/' ?

    Can anyone help me please

    Thanks !
    Last edited by nidou01; January 21st, 2018 at 12:40 PM. Reason: more details

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