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Thread: Error Unable to detect External hard disk enclosure controller

  1. #1
    Join Date
    May 2014
    Beans
    55

    Error Unable to detect External hard disk enclosure controller

    Receive an ORICO Toolfree USB 3.0 to SATA External Hard Disk Drive Enclosure orico 3588us3.


    Tested with both OS ubuntu 14.04 and 16.04


    -Not able to detect controller type
    -Not able to detect SMART health
    -Disconnect every 5 minuite


    Tested with windows OS


    -Able to detect SMART with Crystaldisk info but not complete.
    -Not able to detect controller type
    -Disconnect every 5 minuite

    Install Smartctl on 14.04 with same output and crash.
    Code:
    smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.13.0-71-generic] (local build)
    Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
    
    
    === START OF INFORMATION SECTION ===
    Vendor:               TO Exter
    Product:              nal USB 3.0
    Revision:             0103
    User Capacity:        2,000,398,934,016 bytes [2.00 TB]
    Logical block size:   512 bytes
    Logical block provisioning type unreported, LBPME=-1, LBPRZ=0
    Logical Unit id:      0x3020150331000720
    Serial number:       
    Device type:          disk
    Local Time is:        Sun Jul  2 17:46:44 2017 EDT
    SMART support is:     Unavailable - device lacks SMART capability.
    
    
    === START OF READ SMART DATA SECTION ===
    
    
    Error Counter logging not supported
    
    
    No self-tests have been logged
    Code:
    lsusb
    ID 0080:a001
    Found through the search http://whatdoineed2do.blogspot.my/20...enclosure.html
    The working enclosure had an unknown vendor/product ID 0080:a0001 (even when looking at the June 2017 usb id list)

    Lack of knowledge , should I follow and blacklist the usb for the fix ?


    -Edit added extra picture upload on windows.
    fw.png
    VID 0080 PID A001
    No infomation on http://www.linux-usb.org/usb-ids.html
    Last edited by ubuserone; July 12th, 2017 at 04:48 PM.

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