unable to connect to internet on 14.04

[arkya.chat]

My laptop shows that it's connected to both ethernet connection, and WiFi. However, I can't go to any website. Chrome says "The site cannot be reached".

[mörgæs]

Hi, welcome to the fora.

First of all, is this a new install? If it is then you will save yourself trouble later by installing 16.04.

[arkya.chat]

No this isn't a new install. I've been using this machine for the last 1.5 years.

[mörgæs]

If it's running Ubuntu 14.04 it's fine but all the other Buntus should be erased in order to install a supported version.

Please run

sudo apt-get update

and post the results in CODE tags.

[arkya.chat]

I can't connect to the internet. Hence it's giving tons of error messages.

[mörgæs]

Also using wired internet connection?
Do you see lights in the LED's next to the internet connector?

[Hadaka]

Hi, please open a terminal...ctrl/alt/t..then Copy and paste
one line at a time...

ping -c2 $(route -n | awk 'FNR==3{print$2}') | awk '/loss/{print$0}'
ping -c2 localhost | awk '/loss/{print$0}'
ping -c2 8.8.8.8 | awk '/loss/{print$0}'
ping -c2  google.com| awk '/loss/{print$0}'

then do..

rfkill list all
cat /etc/network/interfaces
cat /etc/resolv.conf

post the output of all..
thanks.

[arkya.chat]

@Hadaka:

The output is attached below:

jarvis@jarvis-Inspiron-5558:~$ ping -c2 $(route -n | awk 'FNR==3{print$2}') | awk '/loss/{print$0}'
2 packets transmitted, 2 received, 0% packet loss, time 1000ms


jarvis@jarvis-Inspiron-5558:~$ ping -c2 localhost | awk '/loss/{print$0}'
2 packets transmitted, 2 received, 0% packet loss, time 999ms


jarvis@jarvis-Inspiron-5558:~$ ping -c2 8.8.8.8 | awk '/loss/{print$0}'
2 packets transmitted, 0 received, 100% packet loss, time 1008ms


jarvis@jarvis-Inspiron-5558:~$ ping -c2 google.com | awk '/loss/{print$0}'
ping: unknown host google.com


jarvis@jarvis-Inspiron-5558:~$ rfkill list all
0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
1: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no


jarvis@jarvis-Inspiron-5558:~$ cat /etc/network/interfaces
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback


jarvis@jarvis-Inspiron-5558:~$ cat /etc/resolv.conf nameserver 10.200.1.11
nameserver 10.200.1.11
nameserver 10.200.1.11
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
#     DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 127.0.1.1
search domain.name

[arkya.chat]

I don't have LEDs next to the ethernet connector. And no, even a wired connection is not working.

[arkya.chat]

Hi, please open a terminal...ctrl/alt/t..then Copy and paste
one line at a time...

ping -c2 $(route -n | awk 'FNR==3{print$2}') | awk '/loss/{print$0}'
ping -c2 localhost | awk '/loss/{print$0}'
ping -c2 8.8.8.8 | awk '/loss/{print$0}'
ping -c2  google.com| awk '/loss/{print$0}'

then do..

rfkill list all
cat /etc/network/interfaces
cat /etc/resolv.conf

post the output of all..
thanks.

Could you please check the output I have posted? Thanks a lot!