*Update 16/08/2017*
**Still Waiting for a Fix/Suggestion**
Goodmorning,
sometimes my laptop get stuck at shutdown and i'm forced to shutdown by holding the power button for 5 seconds...immediately after i confirm the Shutdown by clicking on it, the laptop "freeze" and even CTRL+ALT+CANC doesn't work...
the OS have the latest updates and that was noticed from the beginning so it's not related to some update...
Thank you in advance!!
Code:
*** uname -a ***
Linux AsusZenbook-UX310UQ 4.10.0-21-generic #23-Ubuntu SMP Fri Apr 28 16:14:22 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
Code:
*** SYSLOG ***
Jun 2 00:30:35 AsusZenbook-UX310UQ unity-panel-ser[1644]: window_menu_model_new: assertion 'BAMF_IS_APPLICATION(app)' failed
Jun 2 00:30:35 AsusZenbook-UX310UQ unity-panel-ser[1644]: track_menus: assertion 'IS_WINDOW_MENU(menus)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session[1528]: gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session[1528]: gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session[1528]: gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session[1528]: message repeated 2 times: [ gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed]
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session-binary[1528]: message repeated 3 times: [ GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed]
Jun 2 00:30:55 AsusZenbook-UX310UQ unity-panel-ser[1644]: menus_destroyed: assertion 'IS_WINDOW_MENU(wm)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session[1528]: gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session[1528]: message repeated 2 times: [ gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed]
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session-binary[1528]: message repeated 2 times: [ GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed]
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session[1528]: gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session[1528]: gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ gnome-session-binary[1528]: GLib-GObject-CRITICAL: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Jun 2 00:30:55 AsusZenbook-UX310UQ systemd[1]: Stopping RealtimeKit Scheduling Policy Service...
Jun 2 00:30:55 AsusZenbook-UX310UQ systemd[1]: Stopping ACPI event daemon...
Jun 2 00:30:55 AsusZenbook-UX310UQ systemd[1]: Stopped target Sound Card.
Jun 2 00:30:55 AsusZenbook-UX310UQ rsyslogd: [origin software="rsyslogd" swVersion="8.16.0" x-pid="957" x-info="http://www.rsyslog.com"] exiting on signal 15.
Code:
*** AUTHLOG ***
Jun 2 00:30:55 AsusZenbook-UX310UQ systemd-logind[1017]: System is powering down.
Jun 2 00:30:55 AsusZenbook-UX310UQ polkitd(authority=local): Unregistered Authentication Agent for unix-session:c1 (system bus name :1.87, object path /org/gnome/PolicyKit1/AuthenticationAgent, locale it_IT.UTF-8) (disconnected from bus)
Code:
*** LSHW -sanitize ***
computer
description: Notebook
product: UX310UQ
vendor: ASUSTeK COMPUTER INC.
version: 1.0
serial: [REMOVED]
width: 64 bits
capabilities: smbios-3.0 dmi-3.0 smp vsyscall32
configuration: boot=normal chassis=notebook family=UX uuid=[REMOVED]
*-core
description: Motherboard
product: UX310UQ
vendor: ASUSTeK COMPUTER INC.
physical id: 0
version: 1.0
serial: [REMOVED]
slot: MIDDLE
*-firmware
description: BIOS
vendor: American Megatrends Inc.
physical id: 0
version: UX310UQ.300
date: 10/03/2016
size: 64KiB
capacity: 8128KiB
capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification uefi
*-memory
description: System Memory
physical id: 8
slot: System board or motherboard
size: 16GiB
*-bank:0
description: SODIMM DDR4 Synchronous 2400 MHz (0,4 ns)
product: 8ATF1G64HZ-2G3B1
vendor: Micron
physical id: 0
serial: [REMOVED]
slot: ChannelA-DIMM0
size: 8GiB
width: 64 bits
clock: 2400MHz (0.4ns)
*-bank:1
description: [empty]
physical id: 1
slot: ChannelA-DIMM1
*-bank:2
description: SODIMM DDR4 Synchronous 2133 MHz (0,5 ns)
product: CT8G4SFS8213.M8FA
vendor: 859B
physical id: 2
serial: [REMOVED]
slot: ChannelB-DIMM0
size: 8GiB
width: 64 bits
clock: 2133MHz (0.5ns)
*-bank:3
description: [empty]
physical id: 3
slot: ChannelB-DIMM1
*-cache:0
description: L1 cache
physical id: e
slot: L1 Cache
size: 128KiB
capacity: 128KiB
capabilities: synchronous internal write-back unified
configuration: level=1
*-cache:1
description: L2 cache
physical id: f
slot: L2 Cache
size: 512KiB
capacity: 512KiB
capabilities: synchronous internal write-back unified
configuration: level=2
*-cache:2
description: L3 cache
physical id: 10
slot: L3 Cache
size: 4MiB
capacity: 4MiB
capabilities: synchronous internal write-back unified
configuration: level=3
*-cpu
description: CPU
product: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
vendor: Intel Corp.
physical id: 11
bus info: cpu@0
version: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
serial: [REMOVED]
slot: U3E1
size: 3499MHz
capacity: 4005MHz
width: 64 bits
clock: 100MHz
capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb intel_pt tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp cpufreq
configuration: cores=2 enabledcores=2 threads=4
*-pci
description: Host bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 02
width: 32 bits
clock: 33MHz
*-display
description: VGA compatible controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 02
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:127 memory:ed000000-edffffff memory:c0000000-cfffffff ioport:f000(size=64) memory:c0000-dffff
*-generic:0
description: Signal processing controller
product: Skylake Processor Thermal Subsystem
vendor: Intel Corporation
physical id: 4
bus info: pci@0000:00:04.0
version: 02
width: 64 bits
clock: 33MHz
capabilities: msi pm cap_list
configuration: driver=proc_thermal latency=0
resources: irq:16 memory:ef220000-ef227fff
*-usb
description: USB controller
product: Sunrise Point-LP USB 3.0 xHCI Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:124 memory:ef210000-ef21ffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 4.10.0-21-generic xhci-hcd
physical id: 0
bus info: usb@1
logical name: usb1
version: 4.10
capabilities: usb-2.00
configuration: driver=hub slots=12 speed=480Mbit/s
*-usb:0
description: Video
product: USB2.0 HD UVC WebCam
vendor: Chicony Electronics Co.,Ltd.
physical id: 6
bus info: usb@1:6
version: 10.01
serial: [REMOVED]
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-usb:1
description: Bluetooth wireless interface
vendor: Intel Corp.
physical id: 8
bus info: usb@1:8
version: 0.01
capabilities: bluetooth usb-2.00
configuration: driver=btusb maxpower=100mA speed=12Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 4.10.0-21-generic xhci-hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 4.10
capabilities: usb-3.00
configuration: driver=hub slots=6 speed=5000Mbit/s
*-generic:1
description: Signal processing controller
product: Sunrise Point-LP Thermal subsystem
vendor: Intel Corporation
physical id: 14.2
bus info: pci@0000:00:14.2
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi cap_list
configuration: driver=intel_pch_thermal latency=0
resources: irq:18 memory:ef238000-ef238fff
*-generic:2
description: Signal processing controller
product: Sunrise Point-LP Serial IO I2C Controller #0
vendor: Intel Corporation
physical id: 15
bus info: pci@0000:00:15.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=intel-lpss latency=0
resources: irq:16 memory:ef237000-ef237fff
*-generic:3
description: Signal processing controller
product: Sunrise Point-LP Serial IO I2C Controller #1
vendor: Intel Corporation
physical id: 15.1
bus info: pci@0000:00:15.1
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=intel-lpss latency=0
resources: irq:17 memory:ef236000-ef236fff
*-communication
description: Communication controller
product: Sunrise Point-LP CSME HECI #1
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:128 memory:ef235000-ef235fff
*-storage
description: SATA controller
product: Sunrise Point-LP SATA Controller [AHCI mode]
vendor: Intel Corporation
physical id: 17
bus info: pci@0000:00:17.0
version: 21
width: 32 bits
clock: 66MHz
capabilities: storage msi pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:125 memory:ef230000-ef231fff memory:ef234000-ef2340ff ioport:f090(size=8) ioport:f080(size=4) ioport:f060(size=32) memory:ef233000-ef2337ff
*-pci:0
description: PCI bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: f1
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:122 ioport:e000(size=4096) memory:ee000000-ef0fffff ioport:d0000000(size=301989888)
*-display
description: 3D controller
product: GM108M [GeForce 940MX]
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:01:00.0
version: a2
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress cap_list rom
configuration: driver=nouveau latency=0
resources: irq:126 memory:ee000000-eeffffff memory:d0000000-dfffffff memory:e0000000-e1ffffff ioport:e000(size=128) memory:ef000000-ef07ffff
*-pci:1
description: PCI bridge
product: Sunrise Point-LP PCI Express Root Port #8
vendor: Intel Corporation
physical id: 1c.7
bus info: pci@0000:00:1c.7
version: f1
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:123 memory:ef100000-ef1fffff
*-network
description: Wireless interface
product: Wireless 8260
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlp2s0
version: 3a
serial: [REMOVED]
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=4.10.0-21-generic firmware=21.302800.0 ip=[REMOVED] latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:129 memory:ef100000-ef101fff
*-isa
description: ISA bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 21
width: 32 bits
clock: 33MHz
capabilities: isa bus_master
configuration: latency=0
*-memory
description: Memory controller
product: Sunrise Point-LP PMC
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 21
width: 32 bits
clock: 33MHz (30.3ns)
configuration: driver=intel_pmc_core latency=0
resources: irq:0 memory:ef22c000-ef22ffff
*-multimedia
description: Audio device
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:130 memory:ef228000-ef22bfff memory:ef200000-ef20ffff
*-serial UNCLAIMED
description: SMBus
product: Sunrise Point-LP SMBus
vendor: Intel Corporation
physical id: 1f.4
bus info: pci@0000:00:1f.4
version: 21
width: 64 bits
clock: 33MHz
configuration: latency=0
resources: memory:ef232000-ef2320ff ioport:f040(size=32)
*-scsi
physical id: 1
logical name: scsi2
capabilities: emulated
*-disk
description: ATA Disk
product: SanDisk SD8SN8U5
physical id: 0.0.0
bus info: scsi@2:0.0.0
logical name: /dev/sda
version: 1002
serial: [REMOVED]
size: 476GiB (512GB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: ansiversion=5 guid=b4936276-36f2-466c-bb14-f359f38ee7a7 logicalsectorsize=512 sectorsize=512
*-volume:0
description: Windows FAT volume
vendor: mkfs.fat
physical id: 1
bus info: scsi@2:0.0.0,1
logical name: /dev/sda1
logical name: /boot/efi
version: FAT32
serial: [REMOVED]
size: 510MiB
capacity: 511MiB
capabilities: boot fat initialized
configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,relatime,fmask=0077,dmask=0077,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro name=EFI System Partition state=mounted
*-volume:1
description: EXT4 volume
vendor: Linux
physical id: 2
bus info: scsi@2:0.0.0,2
logical name: /dev/sda2
logical name: /boot
version: 1.0
serial: [REMOVED]
size: 488MiB
capabilities: journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
configuration: created=2017-04-29 18:59:51 filesystem=ext4 lastmountpoint=/boot modified=2017-06-02 10:20:02 mount.fstype=ext4 mount.options=rw,relatime,data=ordered mounted=2017-06-02 10:20:02 state=mounted
*-volume:2
description: EFI partition
physical id: 3
bus info: scsi@2:0.0.0,3
logical name: /dev/sda3
serial: [REMOVED]
size: 475GiB
capacity: 475GiB
width: 512 bits
capabilities: encrypted luks initialized
configuration: bits=512 cipher=aes filesystem=luks hash=sha256 mode=xts-plain64 version=1
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