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Thread: Re: Bluetooth speaker suddenly not working after firmware update

  1. #1
    Join Date
    May 2017
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    Re: Bluetooth speaker suddenly not working after firmware update

    I should first of all mention that my OS is Linux Mint 18.1 and I have the Cinnamon desktop environment and that the Bluetooth speaker I'm having an issue with is the UE Boom 2.

    Here's what I'm dealing with.

    1. First of all, let me say that I haven't tried it with my Windoze computer yet (because I rarely use my Windows computer), but it does work with my cell phone, so I'm going to make the reasonable presumption that something about the new firmware is incompatible with something in LM 18.1

    2. Here's my computer's information...

    Code:
    mac@mac-Lenovo-Y50-70-Touch ~ $ inxi -Fxzd
    System:    Host: mac-Lenovo-Y50-70-Touch Kernel: 4.4.0-77-generic x86_64 (64 bit gcc: 5.4.0)
               Desktop: Cinnamon 3.2.7 (Gtk 3.18.9) Distro: Linux Mint 18.1 Serena
    Machine:   System: LENOVO product: 20349 v: Lenovo Y50-70 Touch
               Mobo: LENOVO model: Lenovo Y50-70 Touch v: 31900058Std
               Bios: LENOVO v: 9ECN43WW(V3.03) date: 08/12/2015
    CPU:       Quad core Intel Core i7-4700HQ (-HT-MCP-) cache: 6144 KB
               flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 19155
               clock speeds: max: 3400 MHz 1: 2727 MHz 2: 2939 MHz 3: 2668 MHz
               4: 2429 MHz 5: 3268 MHz 6: 2926 MHz 7: 2997 MHz 8: 2729 MHz
    Graphics:  Card-1: Intel 4th Gen Core Processor Integrated Graphics Controller
               bus-ID: 00:02.0
               Card-2: NVIDIA GM107M [GeForce GTX 860M] bus-ID: 01:00.0
               Display Server: X.Org 1.18.4 driver: nvidia
               Resolution: 3840x2160@48.00hz
               GLX Renderer: GeForce GTX 860M/PCIe/SSE2
               GLX Version: 4.5.0 NVIDIA 375.39 Direct Rendering: Yes
    Audio:     Card-1 Intel 8 Series/C220 Series High Definition Audio Controller
               driver: snd_hda_intel bus-ID: 00:1b.0
               Card-2 Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
               driver: snd_hda_intel bus-ID: 00:03.0
               Sound: Advanced Linux Sound Architecture v: k4.4.0-77-generic
    Network:   Card-1: Intel Wireless 7260 driver: iwlwifi bus-ID: 08:00.0
               IF: wlp8s0 state: up mac: <filter>
               Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
               driver: r8169 v: 2.3LK-NAPI port: 3000 bus-ID: 09:00.0
               IF: enp9s0 state: down mac: <filter>
               Card-3: Atmel usb-ID: 003-002
               IF: null-if-id state: N/A speed: N/A duplex: N/A mac: N/A
    Drives:    HDD Total Size: 2000.4GB (64.1% used)
               ID-1: USB /dev/sda model: TOURO_S size: 1000.2GB
               ID-2: /dev/sdb model: Crucial_CT1024MX size: 1000.2GB
               ID-3: /dev/mmcblk0 model: N/A size: 63.9GB
               Optical: No optical drives detected.
    Partition: ID-1: / size: 442G used: 338G (81%) fs: ext4 dev: /dev/sdb5
               ID-2: swap-1 size: 17.09GB used: 0.00GB (0%) fs: swap dev: /dev/sdb6
    RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
    Sensors:   System Temperatures: cpu: 59.0C mobo: N/A gpu: 0.0:51C
               Fan Speeds (in rpm): cpu: N/A
    Info:      Processes: 255 Uptime: 3:41 Memory: 4570.6/15963.7MB
               Init: systemd runlevel: 5 Gcc sys: 5.4.0
               Client: Shell (bash 4.3.461) inxi: 2.2.35
    Ok, now let me explain (though you've no doubt guessed the problem):

    I have this UE Boom 2 speaker that is great. I'd never done a firmware update to it, so I decided to do it the other day. The next time I used it with my laptop, the sound was really tinny. Very thin sound. No bass. Nothing but mid-range and highs. I was listening to a podcast, so I decided to not mess with it at that time. I assumed it would be an easy fix.

    This morning I tried to sort it out and I'm stumped. Here's what I did:

    1. I went into Blueman and removed it from the list of Bluetooth devices. Then I went through the steps of searching for it and pairing it. It paired up, but the speaker never gave an indication that it was paired and if I go into sound settings, I don't see the speaker listed under devices as I did before.

    2. I've tried uninstalling everything, rebooting everything, turning it off and then back on, etc.

    3. I found a post about a similar problem on an Ubuntu forum, but the solution that worked for that guy didn't work for me.

    Any help is appreciated.

    Thank you

    After googling, I found a few threads on various forums that weren't helpful at all. One Linux forum, however, gives me a glimmer of hope. I found this post in which the moderator gives the following advice:

    Try this. It usually works for me.

    Code:
    pacmd set-card-profile `pacmd list-cards | grep bluez_card -B1 | grep index | awk '{print $2}'` off; sleep 2 ; echo -e "disconnect 88:C6:26:81:D7:CA\n quit"|bluetoothctl;sleep 5; echo -e "connect 88:C6:26:81:D7:CA\n quit"|bluetoothctl; sleep 5; pacmd set-card-profile `pacmd list-cards | grep bluez_card -B1 | grep index | awk '{print $2}'` a2dp_sink
    The forum member whom he was advising responded with elation. It worked!

    Noticing that my UE BOOM 2 is associated with a different uh... address(?), I amended his suggested terminal command and tried it. This was the result:

    Code:
    mac@mac-Lenovo-Y50-70-Touch ~ $ pacmd set-card-profile `pacmd list-cards | grep bluez_card -B1 | grep index | awk '{print $2}'` off; sleep 2 ; echo -e "disconnect 88:C6:26:C2:89:A1\n quit"|bluetoothctl;sleep 5; echo -e "connect 88:C6:26:C2:89:A1\n quit"|bluetoothctl; sleep 5; pacmd set-card-profile `pacmd list-cards | grep bluez_card -B1 | grep index | awk '{print $2}'` a2dp_sink
    You need to specify a profile by its name.
    [NEW] Controller E8:2A:EA:57:8F:B8 mac-Lenovo-Y50-70-Touch [default]
    [NEW] Device 88:C6:26:C2:89:A1 UE BOOM 2
    [NEW] Device 00:11:67:00:04:DF Bluetooth Optical Mouse
    [NEW] Device 08:21:EF:6D:93:00 Samsung Galaxy S7
    [NEW] Device A0:02:DC:E0:6E:50 McFire
    [bluetooth]# disconnect 88:C6:26:C2:89:A1
    Attempting to disconnect from 88:C6:26:C2:89:A1
    [bluetooth]#  quit
    [DEL] Controller E8:2A:EA:57:8F:B8 mac-Lenovo-Y50-70-Touch [default]
    [NEW] Controller E8:2A:EA:57:8F:B8 mac-Lenovo-Y50-70-Touch [default]
    [NEW] Device 88:C6:26:C2:89:A1 UE BOOM 2
    [NEW] Device 00:11:67:00:04:DF Bluetooth Optical Mouse
    [NEW] Device 08:21:EF:6D:93:00 Samsung Galaxy S7
    [NEW] Device A0:02:DC:E0:6E:50 McFire
    [bluetooth]# connect 88:C6:26:C2:89:A1
    Attempting to connect to 88:C6:26:C2:89:A1
    [bluetooth]#  quit
    [DEL] Controller E8:2A:EA:57:8F:B8 mac-Lenovo-Y50-70-Touch [default]
    You need to specify a profile by its name.
    So, I think I'm close to a solution, but I'm missing something. What does it mean by "you need to specify a profile by its name"?

    Thanks in advance for your help.
    Last edited by howefield; May 19th, 2017 at 08:37 AM. Reason: posts combined.

  2. #2
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    Re: Bluetooth speaker suddenly not working after firmware update

    Thread moved to the "MINT" forum.

  3. #3
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    Re: Bluetooth speaker suddenly not working after firmware update

    With the headset paired/connected, post results for
    Code:
    pacmd list-cards

  4. #4
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    Re: Bluetooth speaker suddenly not working after firmware update

    Quote Originally Posted by jeremy31 View Post
    With the headset paired/connected, post results for
    Code:
    pacmd list-cards
    Thanks for the reply. Here it is:

    Code:
    mac@mac-Lenovo-Y50-70-Touch ~ $ pacmd list-cards
    2 card(s) available.
        index: 0
        name: <alsa_card.pci-0000_00_03.0>
        driver: <module-alsa-card.c>
        owner module: 6
        properties:
            alsa.card = "0"
            alsa.card_name = "HDA Intel HDMI"
            alsa.long_card_name = "HDA Intel HDMI at 0xd1710000 irq 35"
            alsa.driver_name = "snd_hda_intel"
            device.bus_path = "pci-0000:00:03.0"
            sysfs.path = "/devices/pci0000:00/0000:00:03.0/sound/card0"
            device.bus = "pci"
            device.vendor.id = "8086"
            device.vendor.name = "Intel Corporation"
            device.product.id = "0c0c"
            device.product.name = "Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller"
            device.form_factor = "internal"
            device.string = "0"
            device.description = "Built-in Audio"
            module-udev-detect.discovered = "1"
            device.icon_name = "audio-card-pci"
        profiles:
            output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5400, available: unknown)
            output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 300, available: unknown)
            output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 300, available: unknown)
            output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5200, available: unknown)
            output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 100, available: unknown)
            output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 100, available: unknown)
            output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5200, available: unknown)
            output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 100, available: unknown)
            output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 100, available: unknown)
            off: Off (priority 0, available: unknown)
        active profile: <output:hdmi-stereo>
        sinks:
            alsa_output.pci-0000_00_03.0.hdmi-stereo/#0: Built-in Audio Digital Stereo (HDMI)
        sources:
            alsa_output.pci-0000_00_03.0.hdmi-stereo.monitor/#0: Monitor of Built-in Audio Digital Stereo (HDMI)
        ports:
            hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
                properties:
                    device.icon_name = "video-display"
            hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
                properties:
                    device.icon_name = "video-display"
            hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
                properties:
                    device.icon_name = "video-display"
        index: 1
        name: <alsa_card.pci-0000_00_1b.0>
        driver: <module-alsa-card.c>
        owner module: 7
        properties:
            alsa.card = "1"
            alsa.card_name = "HDA Intel PCH"
            alsa.long_card_name = "HDA Intel PCH at 0xd1714000 irq 34"
            alsa.driver_name = "snd_hda_intel"
            device.bus_path = "pci-0000:00:1b.0"
            sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card1"
            device.bus = "pci"
            device.vendor.id = "8086"
            device.vendor.name = "Intel Corporation"
            device.product.id = "8c20"
            device.product.name = "8 Series/C220 Series Chipset High Definition Audio Controller"
            device.form_factor = "internal"
            device.string = "1"
            device.description = "Built-in Audio"
            module-udev-detect.discovered = "1"
            device.icon_name = "audio-card-pci"
        profiles:
            input:analog-stereo: Analog Stereo Input (priority 60, available: unknown)
            output:analog-stereo: Analog Stereo Output (priority 6000, available: unknown)
            output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6060, available: unknown)
            output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500, available: unknown)
            output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (priority 5560, available: unknown)
            off: Off (priority 0, available: unknown)
        active profile: <output:analog-stereo+input:analog-stereo>
        sinks:
            alsa_output.pci-0000_00_1b.0.analog-stereo/#1: Built-in Audio Analog Stereo
        sources:
            alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#1: Monitor of Built-in Audio Analog Stereo
            alsa_input.pci-0000_00_1b.0.analog-stereo/#2: Built-in Audio Analog Stereo
        ports:
            analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
                properties:
                    device.icon_name = "audio-input-microphone"
            analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: no)
                properties:
                    device.icon_name = "audio-input-microphone"
            analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
                properties:
                    device.icon_name = "audio-speakers"
            analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
                properties:
                    device.icon_name = "audio-headphones"
            iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
                properties:

  5. #5
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    Re: Bluetooth speaker suddenly not working after firmware update

    The headset isn't found by Pulseaudio, post results for
    Code:
    pactl list short | grep blue

  6. #6
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    Re: Bluetooth speaker suddenly not working after firmware update

    Quote Originally Posted by jeremy31 View Post
    The headset isn't found by Pulseaudio, post results for
    Code:
    pactl list short | grep blue
    Again, thank you:
    Code:
    mac@mac-Lenovo-Y50-70-Touch ~ $ pactl list short | grep blue
    8    module-bluetooth-policy        
    9    module-bluetooth-discover        
    10    module-bluez5-discover

  7. #7
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    Re: Bluetooth speaker suddenly not working after firmware update

    Have you tried the a2dp.py script that is mentioned in https://bugs.launchpad.net/ubuntu/+s...d/+bug/1577197 in comment #25

  8. #8
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    Re: Bluetooth speaker suddenly not working after firmware update

    Quote Originally Posted by jeremy31 View Post
    Have you tried the a2dp.py script that is mentioned in https://bugs.launchpad.net/ubuntu/+s...d/+bug/1577197 in comment #25
    No I haven't, mostly because I don't understand what action he's recommending.

  9. #9
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    Re: Bluetooth speaker suddenly not working after firmware update

    See https://askubuntu.com/a/889765/300665 and see if it still works. I still use the script with Ubuntu 16.04 and Linux Mint 18

  10. #10
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    Re: Bluetooth speaker suddenly not working after firmware update

    Quote Originally Posted by jeremy31 View Post
    See https://askubuntu.com/a/889765/300665 and see if it still works. I still use the script with Ubuntu 16.04 and Linux Mint 18
    Ok, I obviously am too ignorant of the finer points of Linux, because I don't even know how to follow the advise in the link you posted. Here's what happened:

    Code:
    mac@mac-Lenovo-Y50-70-Touch ~ $ wget https://gist.github.com/pylover/d68be364adac5f946887b85e6ed6e7ae/archive/d698974910bbb7d016ec0ad08c1bf41b4b524364.zip
    --2017-05-20 16:54:13--  https://gist.github.com/pylover/d68be364adac5f946887b85e6ed6e7ae/archive/d698974910bbb7d016ec0ad08c1bf41b4b524364.zip
    Resolving gist.github.com (gist.github.com)... 192.30.253.118, 192.30.253.119
    Connecting to gist.github.com (gist.github.com)|192.30.253.118|:443... connected.
    HTTP request sent, awaiting response... 302 Found
    Location: https://codeload.github.com/gist/d68be364adac5f946887b85e6ed6e7ae/zip/d698974910bbb7d016ec0ad08c1bf41b4b524364 [following]
    --2017-05-20 16:54:17--  https://codeload.github.com/gist/d68be364adac5f946887b85e6ed6e7ae/zip/d698974910bbb7d016ec0ad08c1bf41b4b524364
    Resolving codeload.github.com (codeload.github.com)... 192.30.253.120, 192.30.253.121
    Connecting to codeload.github.com (codeload.github.com)|192.30.253.120|:443... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 3960 (3.9K) [application/zip]
    Saving to: ‘d698974910bbb7d016ec0ad08c1bf41b4b524364.zip.1’
    
    d698974910bbb7d016e 100%[===================>]   3.87K  --.-KB/s    in 0.1s    
    
    2017-05-20 16:54:20 (35.4 KB/s) - ‘d698974910bbb7d016ec0ad08c1bf41b4b524364.zip.1’ saved [3960/3960]
    And then...

    Code:
    mac@mac-Lenovo-Y50-70-Touch ~ $ mv ~/d68be364adac5f946887b85e6ed6e7ae-d698974910bbb7d016ec0ad08c1bf41b4b524364/a2dp.py .a2dp.py
    mv: cannot stat '/home/mac/d68be364adac5f946887b85e6ed6e7ae-d698974910bbb7d016ec0ad08c1bf41b4b524364/a2dp.py': No such file or directory
    mac@mac-Lenovo-Y50-70-Touch ~ $
    Finally...

    Code:
    mac@mac-Lenovo-Y50-70-Touch ~ $ ./a2dp.py
    bash: ./a2dp.py: No such file or directory
    mac@mac-Lenovo-Y50-70-Touch ~ $
    If you can walk me through it as if I was a fairly bright 10 year old, that might help.

    Thank you

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