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Thread: No sound on Ubuntu 17.04 on my HP chromebook 14

  1. #1
    Join Date
    Mar 2017
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    No sound on Ubuntu 17.04 on my HP chromebook 14

    Hi everyone,

    I would like to know how to get sound on my HP chromebook 14 with Ubuntu 17.04. When I go to Settings > Sound, it doesn't detect the sound card. I've tried to uninstall ALSA and pulseaudio and reinstall them, didn't work either.
    Something that you should know, I have a ppa launchpad with the url "http://ppa.launchpad.net/ubuntu-audio-dev/alsa-daily/ubuntu" that never seem to work (always impossible to find), so I don't know how to get it to work.

    What should I do?

    Thanks in advance.
    Last edited by metadax; April 25th, 2017 at 09:36 AM.

  2. #2
    Join Date
    Feb 2015
    Location
    Florida
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    Ubuntu Mate Development Release

    Re: No sound on Ubuntu 17.04 on my HP chromebook 14

    Hello and welcome to the forum, Have you checked to see if anything was muted?

    Run the following command and post the results using the code tags
    Code:
     lspci
    Yon can also run this from the terminal

    Code:
     alsamixer
    Make sure the levels are at the highest point
    Last edited by RobGoss; April 24th, 2017 at 11:37 PM.

  3. #3
    Join Date
    Mar 2017
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    Re: No sound on Ubuntu 17.04 on my HP chromebook 14

    lspci results :

    00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
    00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
    00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0e)
    00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
    00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
    00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
    00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
    01:00.0 Network controller: Intel Corporation Wireless 7260 (rev c3)

    And for alsamixer, I have this and I don't know if it's muted or something.


  4. #4
    Join Date
    Apr 2017
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    Re: No sound on Ubuntu 17.04 on my HP chromebook 14

    same for me with the board below. only the audio hdmi was recognised, the other options including analog 5.1. were not there. I ended up reinstalling ubuntu 16 and audio works fine again. I can post the full ALSA Information Script v 0.4.64 output if wanted, yet I personally need no support on this.
    ===
    Firmware Version: 2101
    Board Vendor: ASUSTeK Computer INC.
    Board Name: M5A78L-M/USB3

  5. #5
    Join Date
    Feb 2015
    Location
    Florida
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    Distro
    Ubuntu Mate Development Release

    Re: No sound on Ubuntu 17.04 on my HP chromebook 14

    When you run the live installer do you have sound?

  6. #6
    Join Date
    Mar 2017
    Beans
    4

    Re: No sound on Ubuntu 17.04 on my HP chromebook 14

    No

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