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Thread: Qualcomm Atheros QCA6174 in Ubuntu 16.04 WLAN drops randomly

  1. #1
    Join Date
    Jan 2017
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    Qualcomm Atheros QCA6174 in Ubuntu 16.04 WLAN drops randomly

    Hi,

    I hope this isn't a duplicate, but I couldn't find a solution anywhere. WLAN drops randomly every hour but WiFi remains connected. In order to get it up again I need to restart the network-manager. My computer is an Acer Aspire V5-591G.

    I've tried Kvalo's, FireWalkerX's and a few more ath10k firmwares to no avail.

    In attachments you can find the output of the wireless info script.


    I'm still rather new to linux, so if I'm missing something let me know!!

    Thanks!!
    Attached Files Attached Files

  2. #2
    Join Date
    Aug 2011
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    Berlin, Germany
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    7,971
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    Ubuntu Mate 20.04 Focal Fossa

    Re: Qualcomm Atheros QCA6174 in Ubuntu 16.04 WLAN drops randomly

    Lets try deactivating the power management:
    Code:
    sudo iwconfig wlp7s0 power off

  3. #3
    Join Date
    Jan 2017
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    15

    Re: Qualcomm Atheros QCA6174 in Ubuntu 16.04 WLAN drops randomly

    I've tried that but the problem persists. The connection dropped less than 30 minutes after I deactivated the power management.

  4. #4
    Join Date
    May 2014
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    Ubuntu 20.04 Focal Fossa

    Re: Qualcomm Atheros QCA6174 in Ubuntu 16.04 WLAN drops randomly

    Check
    Code:
    iwconfig
    See if power management hasn't turned back on

  5. #5
    Join Date
    Jan 2017
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    15

    Re: Qualcomm Atheros QCA6174 in Ubuntu 16.04 WLAN drops randomly

    It did turned itself back on, but I forced it off writing "0" to the /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf file.

    Eventually, the connection dropped again.

  6. #6
    Join Date
    May 2014
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    Ubuntu 20.04 Focal Fossa

    Re: Qualcomm Atheros QCA6174 in Ubuntu 16.04 WLAN drops randomly

    You need to write 2 to the /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf file to really disable it

    See this answer

    I have seen the source code this is true

  7. #7
    Join Date
    Jan 2017
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    Re: Qualcomm Atheros QCA6174 in Ubuntu 16.04 WLAN drops randomly

    I did as you said, but the connection keeps dropping. =/

  8. #8
    Join Date
    Dec 2007
    Location
    Eastern Washington
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    Distro
    Ubuntu 16.10 Yakkety Yak

    Re: Qualcomm Atheros QCA6174 in Ubuntu 16.04 WLAN drops randomly

    Are you sure the problem is on your client? It could be an issue with your access point. Are there other stations on your SSID having issues? Do you own the AP and have you tried rebooting it?

    You might also try the suggestions in this sticky post: https://ubuntuforums.org/showthread.php?t=370108
    Ubuntu user since Warty Warthog
    Don't Break Ubuntu/Debian
    Let smiths perform the work of smiths

  9. #9
    Join Date
    Jan 2017
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    Re: Qualcomm Atheros QCA6174 in Ubuntu 16.04 WLAN drops randomly

    I have a dual boot with Windows and it never dropped the connection.

    I've tried everything from that post, but nothing worked so far.

  10. #10
    Join Date
    Dec 2007
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    Distro
    Ubuntu 16.10 Yakkety Yak

    Re: Qualcomm Atheros QCA6174 in Ubuntu 16.04 WLAN drops randomly

    There are 7 access points within range on channel 1, and your access point is one of them. Switch to any 5GHz channel ASAP. If that's not an option, then try channel 6 (not as bad as 1), channel 11 (almost as bad as 1). You're going to continue to see drops and performance issues in your current setup regardless of what you do on your client.

    Windows might not see drops, so the Windows driver must be handling chip resets and problems more effectively.
    Ubuntu user since Warty Warthog
    Don't Break Ubuntu/Debian
    Let smiths perform the work of smiths

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