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Thread: Evolution Email Client - Linux Mint 18 - Can't Send: "mailbox unavailable"

  1. #1
    Join Date
    Sep 2016
    Beans
    1

    Evolution Email Client - Linux Mint 18 - Can't Send: "mailbox unavailable"

    Dear All,

    OS: Evolution Mint 18 Sarah
    Evolution version: 3.18.5.2
    Email provider: mail.com

    I have two accounts established in Evolution, both were working just fine until the following happened:

    On one account I was in the process of sending an email when I noticed that I forgot to include an attachment. I "cancelled" the sending process before it sent the email. I attached the relevant document, and then tried re-sending again. I sending failed and the following message appeared:

    ---
    The reported error was "RCPT TO <[sender email address]> failed: Requested action not taken: mailbox unavailable
    Failure sending mail. Try again later".
    ---

    The other account in Evolution works fine, so I suspect it's not a case of Evolution being "corrupted" or something, rather it's something to do with the first account only. But now every time I try to send from that first account, I get the same error message.

    Note:

    I can *receive* messages on *both* accounts OK. It's just with the sending on the first account that I get the error message. I get the same error message for any and all people I try to email from that account.

    Steps taken so far:

    I have shut Evolution down, and restarted: problem reoccurs.
    I have shut the computer down and restarted it: problem reoccurs.
    I have checked the settings. Nothing has changed as far as I can see.
    I have not amended or otherwise fiddled with any of the settings, at all, in either account since they were first setup - they've been working fine, until now.

    I use this account for work and this has killed a whole day of productivity, forcing me to use the cumbersome web-based version of email. Any assistance would be greatly appreciated.

  2. #2
    Join Date
    Oct 2006
    Beans
    58,282

    Re: Evolution Email Client - Linux Mint 18 - Can't Send: "mailbox unavailable"

    Thread moved to the "Ubuntu/Debian BASED" forum.

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