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Thread: No audio in speakers, headphones and microphone

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  1. #1
    Join Date
    Aug 2016
    Beans
    8

    Exclamation No audio in speakers, headphones and microphone

    I've just installed the last LTS Kubuntu version (16.04), in dualboot with Windows10. Before to ask your help in this post I've tried even other versions or Ubuntu Distributions (live or not), but with everyone I have the same problem that makes unusable in the long run my PC: all audio systems (speakers, headphones and microphone) don't work!
    But there's more, my problem can be divided into two; when I boot my PC what can happen is this:
    • 1st case: Microphone doesn't work. Speakers work very fine, but when I connect the headphones the audio continues to be play from the speakers because the PC doesn't detect the headphones. If I switch (with Phonon) the output to the headphones then the sound came from them.
    • 2nd case: Everything doesn't work, but I see (with Phonon or alsamixer) that if I put the headphones they are detected despite they no play any sounds. What I see with alsamixer without headphones plugged in is this: http://i63.tinypic.com/bev7gi.png


    These are my PC features:
    • Brand and model: Asus F555UJ-DM059T
    • GPU: nVidia GeForce-920M


    I've already followed some guides (like this) and threads and I tried to add some recommended line in:
    Code:
    sudo gedit /etc/modprobe.d/alsa-base.conf
    actually without success...

    I post something that often I saw asked:1st case:
    Code:
    ~$ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC256 Analog [ALC256 Analog] Subdevices: 1/1
    Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0

    Code:
    ~$ lspci -nn | grep -i audio                                                                                                                                                
    00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d70] (rev 21)

    Code:
    ~$ amixer                                                                                                                                                                   
    Simple mixer control 'Master',0                                                                                                                                                              
      Capabilities: pvolume pvolume-joined pswitch pswitch-joined                                                                                                                                
      Playback channels: Mono                                                                                                                                                                    
      Limits: Playback 0 - 87                                                                                                                                                                    
      Mono: Playback 61 [70%] [-19.50dB] [on]                                                                                                                                                    
    Simple mixer control 'Headphone',0                                                                                                                                                           
      Capabilities: pvolume pswitch                                                                                                                                                              
      Playback channels: Front Left - Front Right                                                                                                                                                
      Limits: Playback 0 - 87                                                                                                                                                                    
      Mono:                                                                                                                                                                                      
      Front Left: Playback 0 [0%] [-65.25dB] [off]                                                                                                                                               
      Front Right: Playback 0 [0%] [-65.25dB] [off]                                                                                                                                              
    Simple mixer control 'Speaker',0                                                                                                                                                             
      Capabilities: pvolume pswitch                                                                                                                                                              
      Playback channels: Front Left - Front Right                                                                                                                                                
      Limits: Playback 0 - 87                                                                                                                                                                    
      Mono:                                                                                                                                                                                      
      Front Left: Playback 87 [100%] [0.00dB] [on]                                                                                                                                               
      Front Right: Playback 87 [100%] [0.00dB] [on]                                                                                                                                              
    Simple mixer control 'PCM',0                                                                                                                                                                 
      Capabilities: pvolume                                                                                                                                                                      
      Playback channels: Front Left - Front Right                                                                                                                                                
      Limits: Playback 0 - 255                                                                                                                                                                   
      Mono:                                                                                                                                                                                      
      Front Left: Playback 255 [100%] [0.00dB]                                                                                                                                                   
      Front Right: Playback 255 [100%] [0.00dB]                                                                                                                                                  
    Simple mixer control 'IEC958',0                                                                                                                                                              
      Capabilities: pswitch pswitch-joined
      Playback channels: Mono
      Mono: Playback [off]
    Simple mixer control 'IEC958',1
      Capabilities: pswitch pswitch-joined
      Playback channels: Mono
      Mono: Playback [on]
    Simple mixer control 'IEC958',2
      Capabilities: pswitch pswitch-joined
      Playback channels: Mono
      Mono: Playback [on]
    Simple mixer control 'Auto-Mute Mode',0
      Capabilities: enum
      Items: 'Disabled' 'Enabled'
      Item0: 'Enabled'


    • 2nd case:
      Code:
      ~$ aplay -l                  
      **** List of PLAYBACK Hardware Devices ****                                                                                                                                                   
      card 0: PCH [HDA Intel PCH], device 0: ALC256 Analog [ALC256 Analog]                                                                                                                          
       Subdevices: 1/1                                                                                                                                                                             
       Subdevice #0: subdevice #0                                                                                                                                                                  
      card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]                                                                                                                                        
       Subdevices: 1/1                                                                                                                                                                             
       Subdevice #0: subdevice #0                                                                                                                                                                  
      card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]                                                                                                                                        
       Subdevices: 1/1                                                                                                                                                                             
       Subdevice #0: subdevice #0                                                                                                                                                                  
      card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]                                                                                                                                        
       Subdevices: 1/1                                                                                                                                                                             
       Subdevice #0: subdevice #0
      
      
      Code:
       ~$ lspci -nn | grep -i audio
      00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d70] (rev 21)
      
      
      Code:
      ~$ amixer
      Simple mixer control 'Master',0
        Capabilities: pvolume pvolume-joined pswitch pswitch-joined
        Playback channels: Mono
        Limits: Playback 0 - 87
        Mono: Playback 61 [70%] [-19.50dB] [on]
      Simple mixer control 'Headphone',0
        Capabilities: pvolume pswitch
        Playback channels: Front Left - Front Right
        Limits: Playback 0 - 87
        Mono:
        Front Left: Playback 0 [0%] [-65.25dB] [off]
        Front Right: Playback 0 [0%] [-65.25dB] [off]
      Simple mixer control 'Speaker',0
        Capabilities: pvolume pswitch
        Playback channels: Front Left - Front Right
        Limits: Playback 0 - 87
        Mono:
        Front Left: Playback 87 [100%] [0.00dB] [on]
        Front Right: Playback 87 [100%] [0.00dB] [on]
      Simple mixer control 'PCM',0
        Capabilities: pvolume
        Playback channels: Front Left - Front Right
        Limits: Playback 0 - 255
        Mono:
        Front Left: Playback 255 [100%] [0.00dB]
        Front Right: Playback 255 [100%] [0.00dB]                                                                                                                                                   
      Simple mixer control 'IEC958',0                                                                                                                                                               
        Capabilities: pswitch pswitch-joined                                                                                                                                                        
        Playback channels: Mono                                                                                                                                                                     
        Mono: Playback [off]                                                                                                                                                                        
      Simple mixer control 'IEC958',1                                                                                                                                                               
        Capabilities: pswitch pswitch-joined                                                                                                                                                        
        Playback channels: Mono                                                                                                                                                                     
        Mono: Playback [on]                                                                                                                                                                         
      Simple mixer control 'IEC958',2                                                                                                                                                               
        Capabilities: pswitch pswitch-joined                                                                                                                                                        
        Playback channels: Mono                                                                                                                                                                     
        Mono: Playback [on]                                                                                                                                                                         
      Simple mixer control 'Auto-Mute Mode',0                                                                                                                                                       
        Capabilities: enum                                                                                                                                                                          
        Items: 'Disabled' 'Enabled'                                                                                                                                                                 
        Item0: 'Enabled'            
      


    Please, help me



    Update:
    I came back to 14.04...
    Last edited by zangetsu94; August 18th, 2016 at 01:07 AM.

  2. #2
    Join Date
    Jul 2016
    Location
    Tropical Island
    Beans
    188
    Distro
    Ubuntu Studio 16.04 Xenial Xerus

    Re: No audio in speakers, headphones and microphone

    You used this command
    Code:
    sudo gedit /etc/modprobe.d/alsa-base.conf
    The programm gedit is not installed in Kubuntu by default.In Kubuntu you may use
    Code:
    gksudo kate /etc/modprobe.d/alsa-base.conf
    When you want to use GUI-based applications as root it is recommended to use "gksudo" instead off "sudo".
    If you use a GUI-based application with "sudo" and you change preferences during use, the configuration-file will change ownership to root,
    this causes problems when you want to run the same application as normal user.
    I know that this will not solve your problem, I just want to give you this hint about the correct use off "sudo" and "gksudo".
    This will help you to avoid problems in th future.
    Regards...

  3. #3
    Join Date
    Aug 2016
    Beans
    8

    Re: No audio in speakers, headphones and microphone

    Quote Originally Posted by mook765 View Post
    When you want to use GUI-based applications as root it is recommended to use "gksudo" instead off "sudo".
    If you use a GUI-based application with "sudo" and you change preferences during use, the configuration-file will change ownership to root,
    this causes problems when you want to run the same application as normal user.
    I know that this will not solve your problem, I just want to give you this hint about the correct use off "sudo" and "gksudo".
    This will help you to avoid problems in th future.
    Regards...
    Thank you for the advice man

  4. #4
    Join Date
    Oct 2006
    Location
    Ayrshire.
    Beans
    54,600
    Distro
    Ubuntu Development Release

    Re: No audio in speakers, headphones and microphone

    Closed at request of the OP.

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