HP Zbook 15 G3 - ubuntu 16.04 - very annoying acpi issue

[prabha222]

I'm having trouble booting Ubuntu 16.04 on HP Zbook 15 G3, installation goes through but bootup lands in "initramfs" prompt.
I have tried both legacy and UEFI mode.

Can anyone confirm if grub needs to be installed on the nvme root partition or the drive? Partition config will be useful too.

[embepi]

I've got the same problem with initramfs, any solutions?

[simondcoleman]

I have a zbook g3 from a couple of weeks ago & is working very well with current xenial release, with a single exception - unable to resume from suspend (so repeatedly having to restart from a crashed state).
V. annoying, since everything else (multiple displays, docking station, handling for multiple networks via wifi/wired/docked) is all very good & the underlying O/S very robust [I have also updated to gnome 3.20]
I may have to go back to windows if I cannot solve the power issue very soon though.

[Brian_Axelrod]

I have a zbook g3 from a couple of weeks ago & is working very well with current xenial release, with a single exception - unable to resume from suspend (so repeatedly having to restart from a crashed state).
V. annoying, since everything else (multiple displays, docking station, handling for multiple networks via wifi/wired/docked) is all very good & the underlying O/S very robust [I have also updated to gnome 3.20]
I may have to go back to windows if I cannot solve the power issue very soon though.

HP also lists official ubuntu compatibility here http://h10032.www1.hp.com/ctg/Manual/c00060684.pdf

[Napseis]

hi,
I have a Zbook 15 G3 as well from the work.
Right now i have opensuse:
If i keep hybrid graphics, the backlight is always at maximum. So i have enable discrete only. I disable secure boot, the system is on the nvme ssd drive.

For me, for any distro (Ubuntu, Opensuse); I must disable in the bios "runtime power management", otherwise i get different kind of crashes, kernel panic, etc... But this disable turbo boost
Unless i set acpi=off: then , it boots, but i see only one core, and turbo boost is working in this case

This drives me mad.

[jacob-nordfalk]

Hello,

I also had problems booting. It seems it was solved adding pnpacpi=off in the boot command line (edit /etc/default/grub and doing 'sudo update-grub' afterwards).

I also enabled legacy mode, but I i'm not sure that made any difference.

Jacob

[Napseis]

hi,
I just tried, in UEFI mode, no luck. Same panics.
I cannot afford to switch to legacy right now, i'll try this week end, but i would be surprised if it worked.

edit: legacy didn't help. I think this should be RMA, according to all the post we see on Skylake.

[jacob-nordfalk]

Hi there,
I have testet a lot and and can confirm that Ubuntu 16.10 works out of the box.

In Ubuntu 16.04 it works for me if I
1) Change so I use NVIDIA binary (I use version 367.57) instead of Nouveau driver (which gives a GPU lockup or something)

2) Set pnpacpi=off in the boot (and remove the quiet splash etc stuff)
This can be done from GRUB pressing 'e' and replace "ro quiet splash" etc with just "ro pnpacpi=off" and booting pressing F10
To do it permanently edit /etc/default/grub to have
GRUB_CMDLINE_LINUX_DEFAULT=""
GRUB_CMDLINE_LINUX="pnpacpi=off"
and do 'sudo update-grub'

To get into the system and make the changes I had to boot into rescue ("rescue" as parameter in GRUB).

BTW - in the process of experimenting I also had to temporarily disable graphical startup. I did this with
sudo systemctl set-default multi-user.target
and then I only had a prompt where I could do this to start graphics manually:
sudo /etc/init.d/lightdm start

To revert to graphical startup do:
sudo systemctl set-default graphical.target


This is all with these BIOS settings:
1- change the UEFI boot option to legacy boot option
2- change the Hybrid Graphics option to Discrete Graphics option

[zothen]

I just received my 2nd Zbook Studio G3 (first one died, took 3 or 4 months for the re-order to arrive).

I have various issues but the main issue I'm having is that I can't connect to an external monitor over hdmi over using Display Port via the HP Thunderbolt 3 docking station. The docking station firmware was updated (using Windows) to the latest firmware they have on their website.

One difference I have compared to Jacob's experience is that I have to use the "Hybrid" graphics option in BIOS or else gdm never starts using Discrete mode (Using Ubuntu Gnome 16.04). Using "Intel" using "prime-select intel" or nvidia using "prime-select nvidia". I'm using nvidia-367 drivers, kernel 4.8.0.27. I am also setting "pnpacpi=off" in the grub / kernel command line and using legacy UEFI mode.

Both external monitor options (HDMI or Displayport via Thunderbolt 3 docking station) work fine in Windows. In Ubuntu, using the "Displays" application it shows no external monitors.

Any suggestions?

[jacob-nordfalk]

My HDMI port also doesent work, so I just use VGA.
I didnt try with a docking station.

My suggestion would be to try with Ubuntu 16.10 (for example make a small partition and install it there from scratch and then upgrade all packages), as evrything ive tried seems to work there.