Asus x555u Audio issues

[Juan_Fiorenzano]

This is the output

ii  linux-image-4.4.0-10-generic               4.4.0-10.25                                         amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-4.4.0-24-generic               4.4.0-24.43                                         amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-4.4.8-040408-generic           4.4.8-040408.201604200335                           amd64        Linux kernel image for version 4.4.8 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-10-generic         4.4.0-10.25                                         amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-24-generic         4.4.0-24.43                                         amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-generic                        4.4.0.24.25                                         amd64        Generic Linux kernel image

[QDR06VV9]

Will you boot to this kernel 4.4.0-10 and run this after booting to that kernel

sudo apt-get install linux-restricted-modules-`uname -r` linux-generic

And if they are already installed proceed to the next step to check to see whether your hardware is recognizing the sound card as installed.

lspci -v | grep -A7 -i "audio"

And paste the return from the above...here

[Juan_Fiorenzano]

this is the output

dpkg -l | grep linux-image | grep ii
ii  linux-image-4.4.0-10-generic               4.4.0-10.25                                         amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-4.4.0-24-generic               4.4.0-24.43                                         amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-4.4.8-040408-generic           4.4.8-040408.201604200335                           amd64        Linux kernel image for version 4.4.8 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-10-generic         4.4.0-10.25                                         amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-24-generic         4.4.0-24.43                                         amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-generic                        4.4.0.24.25                                         amd64        Generic Linux kernel image

[QDR06VV9]

See my above post #12

[Juan_Fiorenzano]

See my above post #12

Sorry I was lost for a moment.

Maybe this is a very dumb questions but, how I can boot using the 4.4.0 kernel version??

[QDR06VV9]

There are no dumb questions here!
Do see grub-menu when you first power on your computer?
if not give me the spec's on your machine IE: Dell Laptop or Asus PC I think you know what i mean by this.

[Juan_Fiorenzano]

yes I can see the grup-menu

[QDR06VV9]

Ok great now from that menu arrow down to Advanced Options and again arrow down to the 4.4.0-10-generic kernel and hit Enter.

[Juan_Fiorenzano]

I follow all the steps I boot using the 4.4.0.24 generic but when I run the following command:

sudo apt-get install linux-restricted-modules-`uname -r` linux-generi

I still having the same error message:

Reading package lists... Done
Building dependency tree       
Reading state information... Done
E: Unable to locate package linux-restricted-modules-4.4.0-24-generic
E: Couldn't find any package by glob 'linux-restricted-modules-4.4.0-24-generic'
E: Couldn't find any package by regex 'linux-restricted-modules-4.4.0-24-generic'

I check if really I am using the correct kernel version and run

uanme -r

and this is the ouput:

uname -r
4.4.0-24-generic

[QDR06VV9]

I have Dr. Appointment I will be back in about 1 hour and we will get to the bottom of this.
Or if someone else wants to jump in here feel free.