Help, I can't edit my help pages

[sudodus]

I was granted membership in the etherpad group, and it made me able to edit my pages at help.ubuntu.com/community. But yesterday it stopped working for me. I want to edit the page about the One Button Installer

https://help.ubuntu.com/community/OBI

and I was asked to log in. The boxes for Ubuntu membership and Etherpad membership are ticked, and I try to log in via Ubuntu One as usual. But I arrive at a not yet existing page without getting logged in. See the attached file.

• Has something changed recently?
• Am I doing something wrong?
• Is it working for you?
• Can you help me, please

[PaulW2U]

Hi sudodus, the help wiki is un-editable for me too at the moment so I wouldn't worry too much about not being able to edit. In fact I can't even log in now.

I learned yesterday how spammers are able to gain access to the wiki even with the additional checks currently in place. I won't post the link but if you know where to look you'll see that the wiki is currently under a spam attack. It's strange that they can access and edit the wiki but we can't.

Edit: I changed PC and refreshed the page a few times and I can now edit.

[sudodus]

Thanks Paul,

I'll try your method.

Edit: I tried in two different computers behind the same router (as my main computer). It does not work for me. I arrive at the same not yet existing page without getting logged in

I guess it means waiting for weeks again, and in the meantime prepare some changes and ask you or some other guru, who can manage to log in and edit help pages to upload the changes.

[elizabeth]

We just had to lock down the wikis again today because it was being overrun by spammers who have gotten more insidious and malicious. Plus they've been essentially mail-bombing the team admins with requests to join the team to edit the wiki, I woke up with well over 100 emails in my inbox from these fraudulent accounts.

We're going to work with Canonical IS to find a way to work past this, but I'm a volunteer and so are all the other doc team members, it may take some time to get this all in a workable state again

[ventrical]

We just had to lock down the wikis again today because it was being overrun by spammers who have gotten more insidious and malicious. Plus they've been essentially mail-bombing the team admins with requests to join the team to edit the wiki, I woke up with well over 100 emails in my inbox from these fraudulent accounts.

We're going to work with Canonical IS to find a way to work past this, but I'm a volunteer and so are all the other doc team members, it may take some time to get this all in a workable state again

Hi elizabeth,

Are wikis still locked? Seems so here.

Regards,
VEntrical

[Rex Bouwense]

I am having similar problems. I have been editing the wiki pages for my LoCo and submitting the monthly reports for at least a year before the requirement that editors be members of Users of Ubuntu Etherpad Instance. I have since been approved as a Team member, but still run into the dreaded immutable page. So are we to wait it out until the Spam situation is sorted out or is there another step like becoming a Ubuntu member that will solve our lowly problem? I am at a loss as to my next step.

[PaulW2U]

I am having similar problems. I have been editing the wiki pages for my LoCo and submitting the monthly reports for at least a year before the requirement that editors be members of Users of Ubuntu Etherpad Instance. I have since been approved as a Team member, but still run into the dreaded immutable page. So are we to wait it out until the Spam situation is sorted out or is there another step like becoming a Ubuntu member that will solve our lowly problem? I am at a loss as to my next step.

Hi Rex, it is my understanding that the wikis are only (currently) editable by those who are "known" contributors to the Ubuntu project. Unfortunately there is a "backdoor" into gaining membership to the ~ubuntu-etherpad Launchpad group which has been used by many spammers of late hence the removal of wiki access to those group members.

Although the matter has been raised on several official Ubuntu mailing lists, as far as I can tell no-one has so far commented on the official position.

All I can offer you is what i have gleaned from various sources.

In any case, why aren't you an Ubuntu Member? Surely you've made sufficient contributions elsewhere (as well as here).

[ventrical]

I am having similar problems. I have been editing the wiki pages for my LoCo and submitting the monthly reports for at least a year before the requirement that editors be members of Users of Ubuntu Etherpad Instance. I have since been approved as a Team member, but still run into the dreaded immutable page. So are we to wait it out until the Spam situation is sorted out or is there another step like becoming a Ubuntu member that will solve our lowly problem? I am at a loss as to my next step.

Just an awesome wiki!! You got the right ideas for instructional development. !

Regards..

[sudodus]

Thanks for explaining, elizabeth,

Good luck with your important task to get things right again

[ventrical]

Yes .. same thing here. i can edit the ubuntu.com.help wikis but I cannot edit the U+1 wiki which I am an admin of. Also the ether.pad option in SSO is gone. I posted this resolution center so I'll ask to have it moved here..

Regards..