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Thread: ttf-mscorefonts-installer won't run/work

  1. #1
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    ttf-mscorefonts-installer won't run/work

    I installed Xubuntu 64 bit, 16.04, with no probs. That was 9 days ago. Since then, I keep getting this message:

    Failure to download extra data files

    The following packages requested additional data downloads after package installation, but the data could not be downloaded or could not be processed.

    ttf-mscorefonts-installer

    The download will be attempted again later, or you can try the download again now. Running this command requires an active Internet connection.



    I have tried clicking on the box to run the action now, but it never installs. Any ideas?

  2. #2
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    Ubuntu Development Release

    Re: ttf-mscorefonts-installer won't run/work

    With MIcrosoft true type core fonts we get a Microsoft End User Licence Agreement (EULA). If we do not accept the agreement then the ttf-core fonts do not get installed and the ttf-mscorefonts-installer knows it has not finished its task and gives another offer. Try moving the dialog box to one side. Y9ou may see another dialog box underneath.

    Regards.
    It is a machine. It is more stupid than we are. It will not stop us from doing stupid things.
    Ubuntu user #33,200. Linux user #530,530


  3. #3
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    Re: ttf-mscorefonts-installer won't run/work

    I will try that. However, I have been using Ubuntu for many years and I know about clicking that box: I am sure it was checked. I'll let you know tomorrow when it pops up agin.

    Well, there is nothing behind the box telling me again that the installation failed. I also tried last night to go to synaptic and I chose to reinstall it (it showed to be installed already). Got the same error again today. Any ideas what to try now?
    Last edited by howefield; May 5th, 2016 at 09:12 AM. Reason: posts combined.

  4. #4
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    Re: ttf-mscorefonts-installer won't run/work

    Quote Originally Posted by Autodave View Post
    Well, there is nothing behind the box telling me again that the installation failed. I also tried last night to go to synaptic and I chose to reinstall it (it showed to be installed already). Got the same error again today. Any ideas what to try now?
    This happens from time to time i have seen it myself.
    This works for me... run this command below, to fix the error
    Code:
    sudo apt-get install --reinstall ttf-mscorefonts-installer
    And I know you already know this but watch for the accept the EULA of Microsoft to use those font files.
    This will reinstall the package, and download the data files needed to configure the package.
    Kind Regards

  5. #5
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    Re: ttf-mscorefonts-installer won't run/work

    Tried that: here is part of what I got:

    Code:
    Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [969 B]
    Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe                  
      Hash Sum mismatch
    Fetched 969 B in 1s (660 B/s)                                                  
    W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
    E: Failed to fetch http://downloads.sourceforge.net/mir...ourceforge.net  Hash Sum mismatch
    
    E: Download Failed
    Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
    Any more ideas?

    I am running 64 bit: is that the problem?
    Last edited by howefield; May 5th, 2016 at 09:13 AM. Reason: posts combined and code tags added.

  6. #6
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    Re: ttf-mscorefonts-installer won't run/work

    Quote Originally Posted by Autodave View Post
    I am running 64 bit: is that the problem?
    No.

    What else, if anything, is in /var/lib/update-notifier/package-data-downloads/partial/ ?
    Code:
    ll /var/lib/update-notifier/package-data-downloads/partial/

  7. #7
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    Re: ttf-mscorefonts-installer won't run/work

    Please give us the output of this command:

    Code:
    apt-cache policy ttf-mscorefonts-installer

  8. #8
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    Re: ttf-mscorefonts-installer won't run/work

    Quote Originally Posted by mefisto888 View Post
    Please give us the output of this command:

    Code:
    apt-cache policy ttf-mscorefonts-installer
    Code:
    ttf-mscorefonts-installer:
      Installed: 3.4+nmu1ubuntu2
      Candidate: 3.4+nmu1ubuntu2
      Version table:
     *** 3.4+nmu1ubuntu2 500
            500 http://us.archive.ubuntu.com/ubuntu xenial/multiverse amd64 Packages
            500 http://us.archive.ubuntu.com/ubuntu xenial/multiverse i386 Packages
            100 /var/lib/dpkg/status
    da

    Quote Originally Posted by oldos2er View Post
    No.

    What else, if anything, is in /var/lib/update-notifier/package-data-downloads/partial/ ?
    Code:
    ll /var/lib/update-notifier/package-data-downloads/partial/
    Code:
    $ ll /var/lib/update-notifier/package-data-downloads/partial/total 2136
    drwxr-xr-x 2 root root   4096 May  4 19:21 ./
    drwxr-xr-x 3 root root   4096 May  4 19:21 ../
    -rw-r--r-- 1 root root 198384 Aug 15  2002 andale32.exe
    -rw-r--r-- 1 root root    969 May  4 19:15 andale32.exe.FAILED
    -rw-r--r-- 1 root root    969 May  4 19:21 arial32.exe.FAILED
    -rw-r--r-- 1 root root 168176 Aug 15  2002 arialb32.exe
    -rw-r--r-- 1 root root    969 May  2 07:35 arialb32.exe.FAILED
    -rw-r--r-- 1 root root    969 May  4 07:35 comic32.exe.FAILED
    -rw-r--r-- 1 root root    969 Apr 28 07:35 courie32.exe.FAILED
    -rw-r--r-- 1 root root 392440 Aug 15  2002 georgi32.exe
    -rw-r--r-- 1 root root 173288 Aug 15  2002 impact32.exe
    -rw-r--r-- 1 root root 661728 Aug 15  2002 times32.exe
    -rw-r--r-- 1 root root 357200 Aug 15  2002 trebuc32.exe
    -rw-r--r-- 1 root root    969 Apr 23 21:06 verdan32.exe.FAILED
    -rw-r--r-- 1 root root 185072 Aug 15  2002 webdin32.exe
    dave@dave-p7-1534:~$
    Last edited by howefield; May 5th, 2016 at 09:14 AM. Reason: posts combined and code tags added.

  9. #9
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    Re: ttf-mscorefonts-installer won't run/work

    This bug was reported fixed https://answers.launchpad.net/ubuntu/+question/290405

    We may have to get rough with it
    Code:
    sudo rm -rf /var/lib/update-notifier/package-data-downloads/partial/*
    Followed by
    Code:
    sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
    Last edited by QDR06VV9; May 5th, 2016 at 12:54 AM. Reason: Add info

  10. #10
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    Re: ttf-mscorefonts-installer won't run/work

    Quote Originally Posted by oldos2er View Post
    No.

    What else, if anything, is in /var/lib/update-notifier/package-data-downloads/partial/ ?
    Code:
    ll /var/lib/update-notifier/package-data-downloads/partial/
    Code:
    $ ll /var/lib/update-notifier/package-data-downloads/partial/total 2136
    drwxr-xr-x 2 root root   4096 May  4 19:21 ./
    drwxr-xr-x 3 root root   4096 May  4 19:21 ../
    -rw-r--r-- 1 root root 198384 Aug 15  2002 andale32.exe
    -rw-r--r-- 1 root root    969 May  4 19:15 andale32.exe.FAILED
    -rw-r--r-- 1 root root    969 May  4 19:21 arial32.exe.FAILED
    -rw-r--r-- 1 root root 168176 Aug 15  2002 arialb32.exe
    -rw-r--r-- 1 root root    969 May  2 07:35 arialb32.exe.FAILED
    -rw-r--r-- 1 root root    969 May  4 07:35 comic32.exe.FAILED
    -rw-r--r-- 1 root root    969 Apr 28 07:35 courie32.exe.FAILED
    -rw-r--r-- 1 root root 392440 Aug 15  2002 georgi32.exe
    -rw-r--r-- 1 root root 173288 Aug 15  2002 impact32.exe
    -rw-r--r-- 1 root root 661728 Aug 15  2002 times32.exe
    -rw-r--r-- 1 root root 357200 Aug 15  2002 trebuc32.exe
    -rw-r--r-- 1 root root    969 Apr 23 21:06 verdan32.exe.FAILED
    -rw-r--r-- 1 root root 185072 Aug 15  2002 webdin32.exe
    Quote Originally Posted by runrickus View Post
    This bug was reported fixed https://answers.launchpad.net/ubuntu/+question/290405

    We may have to get rough with it
    Code:
    sudo rm -rf /var/lib/update-notifier/package-data-downloads/partial/*
    Followed by
    Code:
    sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
    Did both of them: long story short, at the end of everything, it said everything was installed w/no errors. I'll let you all know tomorrow when I get home from work and see if the message is back up again.

    Thanks folks for your help. Have a good night. I have to go watch the Penguins beat the Capitols..........
    Last edited by howefield; May 5th, 2016 at 09:12 AM. Reason: posts combined and code tags added.

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