Hi all,
my wifi connection used to work well, but lately it has become very slow. I run a speed test and it gives me that download is 0.10 Mbps, sometimes it doesn't even manage to load the page. I'm sitting next to the router. At the same time, if I connect via LAN then I get 2 to 3 Mbps. Same, when I run a speed test with my tablet, I get again 2 to 3 Mbps; or with another laptop also with Ubuntu. So, I think it's a problem with my laptop.
I called the internet provider, and they too told that it could be a problem with my own computer. In particular, they suggested I update the driver of the wifi card.
Now, in the past, it used to work well. So, since I'm a beginner, I'm asking for help before I make a bigger problem while trying to solve it.
Below I paste the info regarding my network and drivers, from the info I've found online. I couldn't solve the problem myself.
http://askubuntu.com/questions/52414...e-via-terminal
http://ubuntuforums.org/showthread.php?t=1012700
The questions are:
1) What could the problem be that suddenly makes my wifi connection so slow?
2) Is my wifi card driver updated? If not, how could I update it?
I'm with Ubuntu 14.04.4 LTS. I use Firefox where I have installed some security and privacy add-on like Ghostery and Privacy Badger.
However, I get the same problem from Google Chrome where I don't have those installed. I think I regularly update my system properly, but might be wrong.
In case you can provide any suggestions or solutions, they would be most welcome.
Thank you for your kind support
Best,
jhonny
Just to be sure, I have run an update from the Terminal and keep having the same problem.Code:Interface: 802.11 WiFi (wlan0) MY NETWORK Following these instructions http://ubuntuforums.org/showthread.php?t=1012700 I run: lspci -nn lshw -C network jhonny@jhonny-ubuntu:~$ lspci -nn 00:00.0 Host bridge [0600]: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0104] (rev 09) 00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) 00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04) 00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 [8086:1e3a] (rev 04) 00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04) 00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller [8086:1e20] (rev 04) 00:1c.0 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 [8086:1e10] (rev c4) 00:1c.1 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 [8086:1e12] (rev c4) 00:1c.3 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 4 [8086:1e16] (rev c4) 00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04) 00:1f.0 ISA bridge [0601]: Intel Corporation HM77 Express Chipset LPC Controller [8086:1e57] (rev 04) 00:1f.2 SATA controller [0106]: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] [8086:1e03] (rev 04) 00:1f.3 SMBus [0c05]: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller [8086:1e22] (rev 04) 02:00.0 Network controller [0280]: Broadcom Corporation BCM43142 802.11b/g/n [14e4:4365] (rev 01) 03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 07) jhonny@jhonny-ubuntu:~$ lshw -C network WARNING: you should run this program as super-user. *-network description: Wireless interface product: BCM43142 802.11b/g/n vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:02:00.0 logical name: wlan0 version: 01 serial: 1c:3e:84:dc:36:09 width: 64 bits clock: 33MHz capabilities: bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=wl0 driverversion=6.30.223.248 (r487574) ip=192.168.1.163 latency=0 multicast=yes wireless=IEEE 802.11abg resources: irq:17 memory:f0500000-f0507fff *-network description: Ethernet interface product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:03:00.0 logical name: eth0 version: 07 serial: 3c:97:0e:9f:6f:35 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8168e-3_0.0.4 03/27/12 ip=192.168.1.15 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:25 ioport:2000(size=256) memory:f0404000-f0404fff memory:f0400000-f0403fff WARNING: output may be incomplete or inaccurate, you should run this program as super-user. jhonny@jhonny-ubuntu:~$ ARE THE DRIVERS UP TO DATE? I followed these instructions: http://askubuntu.com/questions/52414...e-via-terminal and run apt-cache policy linux-image-generic apt-cache policy linux-firmware jhonny@jhonny-ubuntu:~$ apt-cache policy linux-image-generic linux-image-generic: Installed: (none) Candidate: 3.13.0.85.91 Version table: 3.13.0.85.91 0 500 http://es.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages 3.13.0.24.28 0 500 http://es.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages jhonny@jhonny-ubuntu:~$ ^C jhonny@jhonny-ubuntu:~$ jhonny@jhonny-ubuntu:~$ apt-cache policy linux-firmware linux-firmware: Installed: 1.127.22 Candidate: 1.127.22 Version table: *** 1.127.22 0 500 http://es.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages 100 /var/lib/dpkg/status 1.127 0 500 http://es.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages jhonny@jhonny-ubuntu:~$ INFO ABOUT MY SYSTEM lshw - List Hardware jhonny@jhonny-ubuntu:~$ sudo lshw -short [sudo] password for jhonny: H/W path Device Class Description ===================================================== system 62742QG (LENOVO_MT_6274) /0 bus 62742QG /0/5 processor Intel(R) Core(TM) i3-2348M CPU @ 2.30GHz /0/5/7 memory 32KiB L1 cache /0/5/8 memory 256KiB L2 cache /0/5/9 memory 3MiB L3 cache /0/6 memory 32KiB L1 cache /0/c memory 4GiB System Memory /0/c/0 memory DIMM [empty] /0/c/1 memory 4GiB SODIMM DDR3 Synchronous 1333 MHz (0,8 ns) /0/0 memory 128KiB BIOS /0/100 bridge 2nd Generation Core Processor Family DRAM Controller /0/100/2 display 2nd Generation Core Processor Family Integrated Graphics Controller /0/100/14 bus 7 Series/C210 Series Chipset Family USB xHCI Host Controller /0/100/16 communication 7 Series/C210 Series Chipset Family MEI Controller #1 /0/100/1a bus 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 /0/100/1b multimedia 7 Series/C210 Series Chipset Family High Definition Audio Controller /0/100/1c bridge 7 Series/C210 Series Chipset Family PCI Express Root Port 1 /0/100/1c.1 bridge 7 Series/C210 Series Chipset Family PCI Express Root Port 2 /0/100/1c.1/0 wlan0 network BCM43142 802.11b/g/n /0/100/1c.3 bridge 7 Series/C210 Series Chipset Family PCI Express Root Port 4 /0/100/1c.3/0 eth0 network RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller /0/100/1d bus 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 /0/100/1f bridge HM77 Express Chipset LPC Controller /0/100/1f.2 storage 7 Series Chipset Family 6-port SATA Controller [AHCI mode] /0/100/1f.3 bus 7 Series/C210 Series Chipset Family SMBus Controller /0/1 scsi1 storage /0/1/0.0.0 /dev/sda disk 500GB HGST HTS545050A7 /0/1/0.0.0/1 /dev/sda1 volume 511MiB Windows FAT volume /0/1/0.0.0/2 /dev/sda2 volume 461GiB EXT4 volume /0/1/0.0.0/3 /dev/sda3 volume 3947MiB Linux swap volume /0/2 scsi4 storage /0/2/0.0.0 /dev/cdrom disk DVD-RW DS8A8SH /0/3 scsi6 storage /0/3/0.0.0 /dev/sdb disk Card Reader /0/3/0.0.0/0 /dev/sdb disk jhonny@jhonny-ubuntu:~$ ^C UBUNTU RELEASE jhonny@jhonny-ubuntu:~$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 14.04.4 LTS Release: 14.04 Codename: trusty jhonny@jhonny-ubuntu:~$
sudo apt-get dist-upgrade
sudo apt-get dist-upgrade
After upgrade, I've re-started the system and the problem seem to be solved.
For updating, I followed these instructions: http://askubuntu.com/questions/47667...using-terminal
Thank you and sorry for bothering you
Best,
jhonny
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