I can print but can't scan

[albaqui]

thank you for helping.
here i don't see Document Page Help
but rest all are coming

[albaqui]

no, i cant see Document Page Help
but lower all are there

[albaqui]

please send suitable program for me

[Bucky Ball]

Simple Scan is a suitable program. If two apps are not seeing your device I doubt it has anything to do with the software. More like the drivers are not correctly installed for the device, the printer hasn't been installed correctly in Ubuntu, or you have a dead connection (if you are trying to do this wirelessly then the printers wireless is off, if via USB, the cable may be dead).

Let's go back a step. Does the printer print? Not scan, but can you print a document? Go to a web browser and in the address bar type 'localhost:631' and hit return. You will see the cups interface. Look for your printer there. Is it installed? Can you find it under the printers you have installed? If so, what driver is it showing? The correct one?

[plucky]

With printer connected and powered on,post output from a terminal for

lsusb
dpkg -l | grep Brother

will show us if printer is connected and what drivers are installed.

Good Luck

[davidvandoren]

Read this and follow the instructions.

http://ubuntuforums.org/showthread.p...7#post11578647
especially
this.

Code:# vi /lib/udev/rules.d/40-libsane.rules
(at end of libsane_matched rules, add line)

Code:
# Brother scanner DCP-350C
ATTRS{idVendor}=="04f9", ATTRS{idProduct}=="01d0", ENV{libsane_matched}="yes"

You'll have to restart the session or pc after that, to make it work.


Better try this install script from Brother first.
http://support.brother.com/g/b/downl...ng=4&type3=625

[albaqui]

I typed local host:631 and clicked, the following appeared,

CUPS 1.5.3 CUPS is the standards-based, open source printing system developed by Apple Inc. for Mac OS® X and other UNIX®-like operating systems.

CUPS for Users Overview of CUPS Command-Line Printing and Options What's New in CUPS 1.5 User Forum

CUPS for Administrators Adding Printers and Classes Managing Operation Policies Printer Accounting Basics Server Security Using Kerberos Authentication Using Network Printers cupsd.conf Reference Find Printer Drivers

CUPS for Developers Introduction to CUPS Programming CUPS API Filter and Backend Programming HTTP and IPP APIs PPD API Raster API PPD Compiler Driver Information File Reference Developer Forum

Then i clicked "Find Printer Drivers" and it showed the following,
Not Found

The requested URL /ppd.php was not found on this server.

Thanks.

---

Apache/2.2 Server at www.cups.org Port 80

[albaqui]

thanks for reply.
I typed as above but little confused
like what is tall line after dpkg -l ? grep Brother
I don't find in my computer.

[albaqui]

Thanks

I FOUND MY PRINTER'S NAME
STATUS SHOWS IDLE

[plucky]

thanks for reply.
I typed as above but little confused
like what is tall line after dpkg -l ? grep Brother
I don't find in my computer.

The character | is called the vertical bar/pipe on my keyboard is next to the left shift key above the \ symbol.

Try copy and paste the command into a terminal window.

dpkg -l | grep Brother

Good Luck