Errors after trying to install security updates

[jon-williams1970]

Hi All

Would be grateful for any help - I have had various Ubuntu releases for several years and have usually been able to fix any problems after a little research, but this problem has me stuck..!

I'm running Ubuntu 12.04 LTS 64-bit

I attempted the Important Security Updates a few weeks ago, and received this error message:

The following packages have unmet dependencies:

libk5crypto3: Depends: libc6 (>= 2.14) but 2.15-0ubuntu10.12 is installed
libk5crypto3:i386: Depends: libc6 (>= 2.4) but 2.15-0ubuntu10.12 is installed

and then on another attempt:

(Reading database ... 95%% (Reading database ... 100%% (Reading database ... 1508366 files and directories currently installed.)
Preparing to replace libk5crypto3 1.10+dfsg~beta1-2ubuntu0.6 (using .../libk5crypto3_1.10+dfsg~beta1-2ubuntu0.7_amd64.deb) ...
De-configuring libk5crypto3:i386 ...
Unpacking replacement libk5crypto3 ...
dpkg: unrecoverable fatal error, aborting:
fork failed: Cannot allocate memory
Error in function:
SystemError: E:Sub-process /usr/bin/dpkg returned an error code (2)
dpkg: error processing libk5crypto3:i386 (--configure):
libk5crypto3:i386 cannot be configured because libk5crypto3:amd64 is not ready for configuration (current status 'half-installed')
Errors were encountered while processing:

Some things I have attempted to sort out the problem:

sudo apt-get clean
sudo apt-get autoclean
sudo apt-get -f install
sudo dpkg --configure -a

sudo apt-get -u dist-upgrade
sudo apt-get -o Debug: : pkgProblemResolver=yes dist-upgrade

sudo aptitude safe-upgrade
sudo aptitude --safe-resolver

Currently I am unable to use any flash player on webpages, and cannot update anything. I seem to remember at one point an error message said something about 'dpkg' being corrupted, but not sure where to find that message now.

Please help!

Thanks

[ian-weisser]

Please show us the output to:

apt-cache policy libk5crypto3

[jon-williams1970]

Hi Ian - thanks for your help

output is:

libk5crypto3:
Installed: 1.10+dfsg~beta1-2ubuntu0.7
Candidate: 1.10+dfsg~beta1-2ubuntu0.7
Version table:
*** 1.10+dfsg~beta1-2ubuntu0.7 0
500 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
100 /var/lib/dpkg/status
1.10+dfsg~beta1-2 0
500 http://gb.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

J

[ian-weisser]

Looks like your original problem has been sorted since you originally noticed it.

The following packages have unmet dependencies:
libk5crypto3: Depends: libc6 (>= 2.14) but 2.15-0ubuntu10.12 is installed

libk5crypto3:
Installed: 1.10+dfsg~beta1-2ubuntu0.7
Candidate: 1.10+dfsg~beta1-2ubuntu0.7

libk5crypto3 had a problem, but seems now happily installed.
You said you cannot update...please show us the complete output of:

sudo apt update
sudo apt upgrade

[jon-williams1970]

Hi

'sudo apt update' - gives:

sudo: apt: command not found

should it be 'apt-get'.....? if i put in 'sudo apt-get update'

jon@jon-desktop:~$ sudo apt-get update
[sudo] password for jon: 
Hit http://gb.archive.ubuntu.com precise Release.gpg                        
Get:1 http://gb.archive.ubuntu.com precise-updates Release.gpg [198 B]      
Hit http://gb.archive.ubuntu.com precise Release
Get:2 http://gb.archive.ubuntu.com precise-updates Release [196 kB]   
Get:3 http://security.ubuntu.com precise-security Release.gpg [198 B]        
Get:4 http://security.ubuntu.com precise-security Release [54.3 kB]                       
Hit http://gb.archive.ubuntu.com precise/main Sources           
Hit http://gb.archive.ubuntu.com precise/restricted Sources
Hit http://gb.archive.ubuntu.com precise/universe Sources
Hit http://gb.archive.ubuntu.com precise/multiverse Sources
Hit http://gb.archive.ubuntu.com precise/main amd64 Packages
Hit http://gb.archive.ubuntu.com precise/restricted amd64 Packages
Hit http://gb.archive.ubuntu.com precise/universe amd64 Packages
Hit http://gb.archive.ubuntu.com precise/multiverse amd64 Packages
Hit http://gb.archive.ubuntu.com precise/main i386 Packages
Hit http://gb.archive.ubuntu.com precise/restricted i386 Packages
Hit http://gb.archive.ubuntu.com precise/universe i386 Packages             
Hit http://gb.archive.ubuntu.com precise/multiverse i386 Packages           
Hit http://gb.archive.ubuntu.com precise/main TranslationIndex
Hit http://gb.archive.ubuntu.com precise/multiverse TranslationIndex
Hit http://gb.archive.ubuntu.com precise/restricted TranslationIndex
Hit http://gb.archive.ubuntu.com precise/universe TranslationIndex
Get:5 http://gb.archive.ubuntu.com precise-updates/main Sources [495 kB]
Get:6 http://gb.archive.ubuntu.com precise-updates/restricted Sources [8,708 B]     
Get:7 http://gb.archive.ubuntu.com precise-updates/universe Sources [123 kB]
Get:8 http://gb.archive.ubuntu.com precise-updates/multiverse Sources [9,727 B]                 
Get:9 http://gb.archive.ubuntu.com precise-updates/main amd64 Packages [967 kB]                 
Get:10 http://security.ubuntu.com precise-security/main Sources [138 kB]                        
Get:11 http://security.ubuntu.com precise-security/restricted Sources [4,476 B]                          
Get:12 http://security.ubuntu.com precise-security/universe Sources [44.3 kB]
Get:13 http://security.ubuntu.com precise-security/multiverse Sources [2,201 B]                            
Get:14 http://security.ubuntu.com precise-security/main amd64 Packages [578 kB]
Get:15 http://security.ubuntu.com precise-security/restricted amd64 Packages [11.6 kB]                        
Get:16 http://security.ubuntu.com precise-security/universe amd64 Packages [127 kB]                       
Get:17 http://security.ubuntu.com precise-security/multiverse amd64 Packages [2,699 B]                   
Get:18 http://security.ubuntu.com precise-security/main i386 Packages [636 kB]                            
Get:19 http://security.ubuntu.com precise-security/restricted i386 Packages [11.6 kB]                      
Get:20 http://security.ubuntu.com precise-security/universe i386 Packages [135 kB]                               
Get:21 http://security.ubuntu.com precise-security/multiverse i386 Packages [2,875 B]                            
Hit http://security.ubuntu.com precise-security/main TranslationIndex                                           
Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex   
Hit http://security.ubuntu.com precise-security/restricted TranslationIndex   
Get:22 http://gb.archive.ubuntu.com precise-updates/restricted amd64 Packages [16.2 kB]                 
Get:23 http://gb.archive.ubuntu.com precise-updates/universe amd64 Packages [270 kB]                    
Hit http://security.ubuntu.com precise-security/universe TranslationIndex                               
Hit http://security.ubuntu.com precise-security/main Translation-en                                     
Hit http://security.ubuntu.com precise-security/multiverse Translation-en                             
Hit http://security.ubuntu.com precise-security/restricted Translation-en       
Get:24 http://gb.archive.ubuntu.com precise-updates/multiverse amd64 Packages [16.5 kB]
Get:25 http://gb.archive.ubuntu.com precise-updates/main i386 Packages [1,026 kB]                       
Hit http://security.ubuntu.com precise-security/universe Translation-en                                 
Get:26 http://gb.archive.ubuntu.com precise-updates/restricted i386 Packages [16.1 kB]                 
Get:27 http://gb.archive.ubuntu.com precise-updates/universe i386 Packages [280 kB]
Get:28 http://gb.archive.ubuntu.com precise-updates/multiverse i386 Packages [16.7 kB]
Hit http://gb.archive.ubuntu.com precise-updates/main TranslationIndex
Hit http://gb.archive.ubuntu.com precise-updates/multiverse TranslationIndex
Hit http://gb.archive.ubuntu.com precise-updates/restricted TranslationIndex
Hit http://gb.archive.ubuntu.com precise-updates/universe TranslationIndex
Hit http://gb.archive.ubuntu.com precise/main Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/main Translation-en 
Hit http://gb.archive.ubuntu.com precise/multiverse Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/multiverse Translation-en
Hit http://gb.archive.ubuntu.com precise/restricted Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/restricted Translation-en           
Hit http://gb.archive.ubuntu.com precise/universe Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/universe Translation-en
Hit http://gb.archive.ubuntu.com precise-updates/main Translation-en_GB
Hit http://gb.archive.ubuntu.com precise-updates/main Translation-en
Hit http://gb.archive.ubuntu.com precise-updates/multiverse Translation-en_GB
Hit http://gb.archive.ubuntu.com precise-updates/multiverse Translation-en
Hit http://gb.archive.ubuntu.com precise-updates/restricted Translation-en_GB
Hit http://gb.archive.ubuntu.com precise-updates/restricted Translation-en
Hit http://gb.archive.ubuntu.com precise-updates/universe Translation-en_GB
Hit http://gb.archive.ubuntu.com precise-updates/universe Translation-en
Fetched 5,189 kB in 5s (985 kB/s)                   
Reading package lists... Done

....which didn't report any problems - I usually get error messages if I try anything like that!!

I'll just have a look at the Update Manager before I try the upgrade command

[jon-williams1970]

Hi

Update Manager reports problems still

'sudo apt-get upgrade' - gives:

jon@jon-desktop:~$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run ‘apt-get -f install’ to correct these.
The following packages have unmet dependencies.
libk5crypto3 : Breaks: libk5crypto3:i386 (!= 1.10+dfsg~beta1-2ubuntu0.7) but 1.10+dfsg~beta1-2ubuntu0.6 is installed
libk5crypto3:i386 : Breaks: libk5crypto3 (!= 1.10+dfsg~beta1-2ubuntu0.6) but 1.10+dfsg~beta1-2ubuntu0.7 is installed
E: Unmet dependencies. Try using -f.

J

[ian-weisser]

Try:

sudo apt-get clean libk5crypto3                ## Delete the locally caches version, forcing apt to redownload the current version
sudo apt-get install --reinstall libk5crypto3  ## Force apt to upgrade the newest version of the package

[jon-williams1970]

Hi Ian

Here's the result of your suggestion, should I try 'apt-get -f install' again, you think...?

jon@jon-desktop:~$ sudo apt-get clean libk5crypto3
[sudo] password for jon:
jon@jon-desktop:~$ sudo apt-get install --reinstall libk5crypto3
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies.
libk5crypto3 : Breaks: libk5crypto3:i386 (!= 1.10+dfsg~beta1-2ubuntu0.7) but 1.10+dfsg~beta1-2ubuntu0.6 is to be installed
libk5crypto3:i386 : Breaks: libk5crypto3 (!= 1.10+dfsg~beta1-2ubuntu0.6) but 1.10+dfsg~beta1-2ubuntu0.7 is to be installed
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).

J

[oldos2er]

Thread moved to Installation & Upgrades.

[ian-weisser]

I'm not running 12.04, so things may have changed...but libk5crypto3 and libk5crypto3:i386 conflict in 15.10.
Have you tried removing libk5crypto3:i386?