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Thread: Elantech touchpad not recognised at all in Kubuntu 15.10

  1. #1
    Join Date
    Dec 2015
    Beans
    2

    Elantech touchpad not recognised at all in Kubuntu 15.10

    Clean install of Kubuntu 15.10 on ASUS UX305CA laptop (uses the Elantech touchpad) and the touchpad will not work at all. It does not recognize single tap, double tap, two finger scroll, or any clicking actions. Basically, the touchpad doesn't even exist.

    This is a dual-boot and the touchpad works fine on the Windows 10 side.

    I installed updates and checked versions: kernel is 4.2, plasma is 5.4.2, and QT is 5.5.2

    I tried:

    sudo apt-get install xserver-xorg-input-synaptics

    and it tells me that my synaptics version is already the latest installed. So then, I do a sudo apt-get update followed by a reboot and same thing.

    I tried:

    sudo add-apt-repository ppa:hanipouspilot/focaltech-dkms
    sudo apt-get update
    sudo apt-get install focaltech-dkms

    followed by a reboot but still nothing. (Later, I discover this method is obsolete anyway after kernel version 3.19)

    I tried:

    sudo modprobe -r psmouse
    sudo modprobe psmouse proto=imps

    Again, no beans. I even purged the synaptics driver package and re-installed followed by apt-get update and a reboot and still nothing.

    Finally, I keyboarded my over to system settings->input devices->touchpad and there is a red box with a message that says "Synaptics backend not found"

    What I haven't tried is:

    cat /proc/bus/input/devices

    because that is a little too technical for me to understand anyway. Any ideas??? Thanks in advance.

  2. #2
    Join Date
    Dec 2015
    Beans
    2

    Re: Elantech touchpad not recognised at all in Kubuntu 15.10

    Just an update:

    Did a clean install of Ubuntu 15.10 (Unity) and the same problem exists.

    This must be either an issue with all Debian/Ubuntu based installs or this laptop is just simply too new to have support for Linux. Leave it to ASUS to purposely get an edge on the open source community. I used to think they were a good brand but recently through multiple experiences (drivers, support, etc) I have realized they are just money grubbing whores like Microsoft. ASUS support said "we do not provide support for Linux." I wouldn't be surprised if Microsoft paid them to make a proprietary configuration that only works with Windows.

    I will try a non-Debian/Ubuntu distro to see if I can narrow down the problem...as of now, I think the problem is that "ASUS recommends Windows" or at least their checkbook does.

  3. #3
    Join Date
    Jul 2011
    Beans
    4

    Re: Elantech touchpad not recognised at all in Kubuntu 15.10

    Hi,

    I went to recieved an ASUS R556U (X555UF). I think I've the same problem than you.

    If the problem still exist, could you give the result of the booth command :
    xinput --list
    and
    synclient -l

    Here the're mines :
    Code:
    @X555UF:~$ synclient -l
    Couldn't find synaptics properties. No synaptics driver loaded?
    mdubois@X555UF:~$ xinput -list
    ⎡ Virtual core pointer                          id=2    [master pointer  (3)]
    ⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
    ⎜   ↳ ELAN1000:00 04F3:0401                     id=11   [slave  pointer  (2)]
    ⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
        ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
        ↳ Power Button                              id=6    [slave  keyboard (3)]
        ↳ Video Bus                                 id=7    [slave  keyboard (3)]
        ↳ Video Bus                                 id=8    [slave  keyboard (3)]
        ↳ Sleep Button                              id=9    [slave  keyboard (3)]
        ↳ USB2.0 VGA UVC WebCam                     id=10   [slave  keyboard (3)]
        ↳ Asus WMI hotkeys                          id=12   [slave  keyboard (3)]
        ↳ AT Translated Set 2 keyboard              id=13   [slave  keyboard (3)]
    On my side my touchpad works with basic functon
    Any solution are welcome
    Last edited by dubis; February 14th, 2016 at 05:35 PM.

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