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Thread: Logging into a VPN at my univeristy

  1. #1
    Join Date
    Mar 2010
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    Cologne
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    Ubuntu 15.10 Wily Werewolf

    Logging into a VPN at my univeristy

    Hi folks.

    Running Ubuntu 64-bit 15.04 and trying to connect using Google Chrome to my university's VPN service (Cisco AnyConnect Secure Mobility Client).

    I've got as far as the failure of the web-based installation (which doesn't work in Firefox either) and have downloaded the vpnsetup.sh shell script. I can't run that by clicking on it in Downloads, it pops up with a gedit window which is instantly not responding. I have to force quit.

    I attempted to follow these instructions: http://www.snekul.com/wordpress/blog...ntu-12-04-x64/

    and this was the result on my terminal

    Code:
    charlie@Malinowski:~/Downloads$ sudo apt-get install ia32-libs lib32nss-mdnsReading package lists... Done
    Building dependency tree       
    Reading state information... Done
    Package ia32-libs is not available, but is referred to by another package.
    This may mean that the package is missing, has been obsoleted, or
    is only available from another source
    However the following packages replace it:
      lib32z1 lib32ncurses5
    
    
    E: Package 'ia32-libs' has no installation candidate
    charlie@Malinowski:~/Downloads$ chmod +x vpnsetup.sh
    charlie@Malinowski:~/Downloads$ sudo ./vpnsetup.sh
    Installing Cisco AnyConnect Secure Mobility Client...
    Extracting installation files to /tmp/vpn.XX6U82/vpninst179962116.tgz...
    Unarchiving installation files to /tmp/vpn.XX6U82...
    Starting Cisco AnyConnect Secure Mobility Client Agent...
    Failed to start vpnagentd.service: Unit vpnagentd.service failed to load: No such file or directory.
    I'm not terribly experienced in this sort of thing I'm afraid. Where have I gone wrong?

    Thanks in advance.

  2. #2
    Join Date
    May 2010
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    Xubuntu 14.04 Trusty Tahr

    Re: Logging into a VPN at my univeristy

    Hi

    You have done nothing wrong but the ia32-libs package is not available in 15.04, in fact it's not even available in my 14.04 installation. It was removed in a previous version; i forget the exact one.

    Code:
    matthew-laptop:/home/matthew:1 % apt-cache search ia32-libs
    matthew-laptop:/home/matthew:1 %
    The instructions you are following are out of date.

    Look for newer instructions if you can find them.

    Kind regards
    If you believe everything you read, you better not read. ~ Japanese Proverb

    If you don't read the newspaper, you're uninformed. If you read the newspaper, you're mis-informed. - Mark Twain

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  3. #3
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    Re: Logging into a VPN at my univeristy

    Do you know what the source of this might be?

    Code:
    Failed to start vpnagentd.service: Unit vpnagentd.service failed to load: No such file or directory.

  4. #4
    Join Date
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    Re: Logging into a VPN at my univeristy

    Hi

    Sorry. I had to get pop out for a moment there and my last post was a bit rushed and i didn't finish my thought.

    Anyway to replace ia32-libs you need to install these two packages

    Code:
    sudo apt-get install lib32z1 lib32ncurses5
    Firstly have you installed the above two packages ? It looks like they are required from your post #1.

    Do you know what the source of this might be?
    I would have to look into it but i cannot do that until tonight as i have a busy afternoon.

    Someone else may be able to help you in the meantime.

    Kind regards
    If you believe everything you read, you better not read. ~ Japanese Proverb

    If you don't read the newspaper, you're uninformed. If you read the newspaper, you're mis-informed. - Mark Twain

    Thinking about becoming an Ubuntu Member?

  5. #5
    Join Date
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    Re: Logging into a VPN at my univeristy

    With uni/school network issues we generally advise the IT department as the first port of call. Have you talked to the IT department at your uni about this? By all means, keep troubleshooting, but they may be able to help you out directly and quickly. Good luck.

  6. #6
    Join Date
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    Re: Logging into a VPN at my univeristy

    I hadn't installed the above packages, so thanks. Still displaying the same message sadly, but I'll get to the bottom of it! Thanks again for your help.

  7. #7
    Join Date
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    Re: Logging into a VPN at my univeristy

    I did not solve the problem, however I found this workaround, which means I should now be connected on a VPN.

    http://askubuntu.com/questions/15469...ect-vpn-client

  8. #8
    Join Date
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    Re: Logging into a VPN at my univeristy

    Hi

    Thanks for posting your workaround. I'm glad it's fixed.

    I'll mark this thread as [solved] for you.

    Kind regards
    If you believe everything you read, you better not read. ~ Japanese Proverb

    If you don't read the newspaper, you're uninformed. If you read the newspaper, you're mis-informed. - Mark Twain

    Thinking about becoming an Ubuntu Member?

  9. #9
    Join Date
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    Re: Logging into a VPN at my univeristy

    Quote Originally Posted by TheCommissar View Post
    Do you know what the source of this might be?

    Code:
    Failed to start vpnagentd.service: Unit vpnagentd.service failed to load: No such file or directory.
    On Ubuntu 16.04 on Dell XPS 9434 installing the openconnect addition did the trick:

    [CODE] sudo apt-get install network-manager-openconnect-gnome
    [CODE] sudo ./vpnsetup.sh

    Now things worked.

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